Old Navy

  www.oldnavy.com
  www.oldnavy.com

Old Navy Reviews

Updated December 17, 2014
Updated December 17, 2014
1,483 Reviews
3.4
1,483 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
375 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 103 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 138 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 137 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a great place to meet friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    The communication experience will help you down the road

    Cons

    Sometime hours are slim during non peak times

    Advice to ManagementAdvice

    Get a price checker in the middle of the store for customers.

  2.  

    Old navy is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager of Merchandising in Charleston, WV
    Current Employee - Assistant Store Manager of Merchandising in Charleston, WV

    I have been working at Old Navy full-time (more than an year)

    Pros

    Challenging career. Great benefits

    Cons

    The direction of the company is constantly changing so you have to always be ready and on your toes for change

    Advice to ManagementAdvice

    Upper management is excellent

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Old Navy part-time (more than an year)

    Pros

    Old Navy was my first ever job. I was a Sales Associate and started during back to school. I worked there for about a year and had many coworkers around my age as well as young 20s and 30s, which led to a fun environment to work in. It's a great first job to be at learning the basics and building work ethic.

    Cons

    Very difficult to work your way up, yearly review should have higher pay raise than under a dollar/hour.

    Recommends
    Approves of CEO
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  5.  

    No worth the effort put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Selebrity in Irvine, CA
    Former Employee - Selebrity in Irvine, CA

    I worked at Old Navy

    Pros

    Getting to work in a not too busy store

    Cons

    The amount of effort put into working was not worth what I was getting in my paycheck

    Advice to ManagementAdvice

    Have more room for growth/bring your employees closer

  6.  

    Just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Specialist in Tempe, AZ
    Current Employee - Merchandising Specialist in Tempe, AZ

    I have been working at Old Navy

    Pros

    Great people to work with.and the opportunity to learn

    Cons

    Long hours and not enough works

    Advice to ManagementAdvice

    Better planning to make company successful

    Doesn't Recommend
    Approves of CEO
  7.  

    Great sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Logistics in Gambrills, MD
    Current Employee - Sales Associate/Logistics in Gambrills, MD

    I have been working at Old Navy

    Pros

    Great company discounts
    Great job opportunities
    Good sales experiences
    Good atmosphere

    Cons

    Not enough hours available
    Too many employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great deals but a ridiculous amount of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Old Navy full-time (more than an year)

    Pros

    Employee discount at all Gap brands, nice co-workers

    Cons

    Absurd sales- hours and $1 flip flop customers

    Advice to ManagementAdvice

    Holding sale events that turn your customers into animals is not worth it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Coworkers alright, pay bad, uninspired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Puyallup, WA
    Former Employee - Sales Associate in Puyallup, WA

    I worked at Old Navy part-time (more than an year)

    Pros

    Working with the people was awesome and when you're there longer it feels like a family. I was eventually given more of my own agency, status matters. It was a great when I wasn't a new person anymore.

    Cons

    As a new person everyone talks down to you, hard to work up it just takes time. There is no true company culture. Everything rides on selling Old Navy cards. In my reviews that's all they cared about.

    Advice to ManagementAdvice

    Create a real company culture and inspire new hires. It shouldn't be so hard to find something to care about. Work on more incentives to sell Old Navy cards. Nordstrom pays $5 per sold card and $1 if you did the app and they were denied - Old Navy tells you congratulations then gives you extra hours (or the opposite, less cards less hours).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Pay, Crazy Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Old Navy full-time (more than an year)

    Pros

    Pay is great, fun environment for associates

    Cons

    Leadership does not listen, very clickish within the market, technology is years behind competitors, promises of growth opportunities are not available

    Advice to ManagementAdvice

    Need to be open to feedback when processes are not working.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Not Worth It.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sellebrity in San Antonio, TX
    Former Employee - Sellebrity in San Antonio, TX

    I worked at Old Navy part-time (less than an year)

    Pros

    They had a nice break policy and break room would probably be the only thing I enjoyed about working here.

    Cons

    There are quite a lot of cons to this job. Basically if you don't sell ONCs say goodbye to your hours. Also all the girls I worked with were really cliquey. They had no interest in being my friend and were mostly all irresponsible high schoolers who don't know how to have a job. And the enormous amount of angry customers is not to be forgotten. At least 15 times daily I had to tell people the fine print in coupons and they were extremely angry that their coupons would not work except on one particular item or style or color that was not mentioned in the larger advertisement.

    Advice to ManagementAdvice

    Hire ADULTS. It's nice to give teenagers a chance but overall their irresponsible. Also focus on making your customer happy. Don't just build "customer loyalty." Nobody wants your credit cards if the company has fine print and false advertising. Simple take a step away from sales and a step into customer service.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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