Old Navy

  www.oldnavy.com
Work in HR? Unlock Free Profile

Old Navy Reviews

Updated August 19, 2014
Updated August 19, 2014
1,287 Reviews

3.3
1,287 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
307 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 90 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 120 reviews)


Cons
  • you will only become a cashier if you get customers to open old navy credit cards (in 123 reviews)

  • They don't offer any unpaid time off or paid benefits to part time employees (in 60 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Above minimum wage pay $9.00
    Flexible hours

    Cons

    Highly pressured to sell credit cards

    Advice to ManagementAdvice

    Give more hours

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great way to meet new people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity  in  Visalia, CA
    Current Employee - Sellebrity in Visalia, CA

    Pros

    Old Navy is really flexible when it comes to your schedule. They will scheduled you based on your availability. They were always willing to help you out when you had questions.

    Cons

    Management teams aren't on the same page EVER! One day, one management teams says one thing and then the next day another management team says another. It tends to get confusing to what is suppose to be done the right way.They don't offer any unpaid time off or paid benefits to part time employees.

    Advice to ManagementAdvice

    If the company offers Military discounts.. it shouldn't be an issue to offer it on a daily basis. For example: if they have a certain promotion going on.. military discounts should be combinable regardless of the promotion.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Awesome, until new leaders joined company. Discrimination and Profiling Exists!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Training, ownership of business and your development

    Cons

    associates run the business, little HR support for leaders, "boys club", as with most retailers, expect a lot without the resources, promotions.

    Advice to ManagementAdvice

    pay attention to ML and HR decisions, they run their markets like they own the company, when they feel the "heat" from their VPs, they blame others, no accountability. One should not expect the same results when resources and support are removed, setting others up for failure.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    It's been quite an emotional roller coaster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate  in  Atlanta, GA
    Current Employee - Cashier/Sales Associate in Atlanta, GA

    Pros

    The best things about this job are the sales associates and some of the customers. Celebrities come in from time to time and your able to express yourself somewhat freely.

    Cons

    The main challenge is management. Management is clueless about their job and how to do things such as running a register.

    Advice to ManagementAdvice

    Get some people in management who are able to do their job. The managers at my store think they are exempt from labor. They sit in the office and watch Will & Grace, play on their phones, etc., but expect us to take them seriously.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Advancement if you work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Specialist
    Current Employee - Merchandising Specialist

    Pros

    You can get a lot of hours if you're willing to be the go-to person. It's a relaxed environment, which is something I enjoy. If you work hard, you can advance. It took me two years to get from associate to merchandiser.

    Cons

    They are pushy with the credit cards. Management acts like it's still high school.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    One of the best jobs I had in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate  in  Westbury, NY
    Former Employee - Old Navy Sales Associate in Westbury, NY

    Pros

    Flexibilty with work schedule, great managers, discounts on clothes. The work is easy and the customers are friendly. It was a happy environment and I enjoyed going to work. Some of my best friends today are my co-workers I met while working at Old Navy.

    Cons

    Hours can be cut and you may be short handed even on busy days. While you work doing a variety of different types of work the redundancy of the work becomes boring.

    Advice to ManagementAdvice

    Create a career path for employees who want to grow with the company. Some employees who have worked there for many years feel burned out. If they had more responsibility or had a change in work assignments the company would retain more employees.

    Positive Outlook
    No opinion of CEO
  8.  

    Great company to work for!!!!!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate  in  Bowling Green, KY
    Current Employee - Sales Associate in Bowling Green, KY

    Pros

    Great company. Great team. Flex hours. Great pay

    Cons

    This place doesnt have any!! Its perfect!!! Love my old navy!!

    Recommends
    No opinion of CEO
  9.  

    Great co-workers, terrible upper management and politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sellebrity Coach  in  Idaho Falls, ID
    Former Employee - Sellebrity Coach in Idaho Falls, ID

    Pros

    Great co-workers, fun activities for store, and customers aren't bad.

    Cons

    At my store, upper management all hated each other and there was obvious favoritism. No chances for advancement if not favored by store manager.

    Advice to ManagementAdvice

    Communicate and leave your attitudes at home.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Fun exciting environment occasionally drama occurs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Valley Stream, NY
    Current Employee - Sales Associate in Valley Stream, NY

    Pros

    Fun co workers & managers, great hours, easy job to have

    Cons

    Start you at minimum wage, the Gm was very immature & unprofessional loved to start drama , customers can be rude & disrespectful

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Fun Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Most of the staff make it worth going to work each day. Depending on management, really enjoy going to work each day.

    Cons

    Bad management makes for a rough experience for anyone. Hours aren't the best for young employees or families but they do work around all schedules

    Advice to ManagementAdvice

    To keep a fun lively environment, make sure managers hired have an upbeat attitude and work well with others.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Old Navy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.