Old Navy

  www.oldnavy.com
  www.oldnavy.com

Old Navy Reviews

Updated November 19, 2014
Updated November 19, 2014
1,445 Reviews
3.3
1,445 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
361 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 99 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 133 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 133 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for a college kid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Handler/Sales Associate in Branson, MO
    Former Employee - Cash Handler/Sales Associate in Branson, MO

    I worked at Old Navy part-time (more than 3 years)

    Pros

    Flexible hours, fun environment, good co-workers/managers.

    Cons

    Pushing credit card, messy shoppers, screaming children.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Irvine, CA
    Former Employee - Sales Associate in Irvine, CA

    I worked at Old Navy part-time (more than 3 years)

    Pros

    You get discounts to old navy, the gap and banana republic. The music played is upbeat. During big promotions, you usually get a staff tee shirt, which you can then use as a gym shirt later!

    Cons

    Hours can vary widely, managers often give the most hours to those who sign up the most people for an Old Navy card, however, if I'm only working 10 hours a week, how am I supposed to get as many opportunities?

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Flexible and friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tempe, AZ
    Current Employee - Sales Associate in Tempe, AZ

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    I've been working since high school and I am now a college graduate, and my hours have varied from part time to full time, to once a week, one a month even once every 90 days. They are very flexible with hours and I was cross trained in every department which made me a very versatile employee. I have been with the company for 6 years.

    Cons

    The pay was never that great up until this summer when they changed the starting rate to $9 which I was already making more than that at the time but because I'd already been working for 5 years. Back in 2008 I was hired at $7.25 and in a span of 5 years am now at $9.79. Now I have a full time job related to my college degree and work once a month at old navy.

    Advice to ManagementAdvice

    None, they were always great and I've had at least 5 different store managers ranging from 2 different stores I've worked at.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    As a part of GAP Inc; Old Navy is an overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI

    I have been working at Old Navy full-time (more than 10 years)

    Pros

    Great benefits, flexible schedule, room for internal advancent.

    Cons

    Constantly migrating job descriptions, job titles and areas of responsibility. Very bad work/life balance.

    Advice to ManagementAdvice

    Old Navy is great for families to shop, but not to work.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great company, fun atmosphere to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Great management staff, flexible hours, fun people.

    Cons

    Expected to work lots of hours when store is closed.

    Advice to ManagementAdvice

    Make sure all signs are put in the proper place...almost everyone has problems reading what is actually on sale, so they closer to the item the better!

    Approves of CEO
  7.  

    They have a great culture but at the end of the day it's all about the sales for the day, week, month, etc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Harker Heights, Bell, TX
    Former Employee - Sales Associate in Harker Heights, Bell, TX

    I worked at Old Navy part-time (more than an year)

    Pros

    Team environment, fun holiday roll outs

    Cons

    Unpredictable scheduling, always working holidays, upward movement is hard.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    great experience and friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in Brooklyn, NY
    Former Employee - Cashier/Sales Associate in Brooklyn, NY

    I worked at Old Navy part-time (more than 3 years)

    Pros

    great staff and management....fun place to work

    Cons

    holiday time is very busy

    Advice to ManagementAdvice

    keep encouraging employees

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Family atmosphere, caring company, ideal part time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Victor, NY
    Current Employee - Sellebrity in Victor, NY

    I have been working at Old Navy part-time (more than an year)

    Pros

    My experience at ON has been that they will do almost anything if only to have a happy customer. Every policy is geared toward customer convenience, even the ones that benefit the company as well (i.e., cardholder incentives and upselling techniques). This makes it easy to work in retail because there's always a way to improve the experience for an agitated customer and by extension, yourself. The company discount is great as well.

    Cons

    While Gap Inc. works hard to improve this- $9 or $10 an hour is still not enough to live on in most cities if you're supporting yourself. A job at ON is ideal for holiday part time work and an evening/weekend gig for students. But you won't be able to live off of it if you're paying rent and loans.

    Advice to ManagementAdvice

    Extend full time work to associates who are not managers. Providing benefits and a more stable amount of hours to your best employees will be an incentive to keep them with you for years, doing the best work they can for a quality company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    costumer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    They are very flexible and willing to work with you. I am a college student and Gap inc allows me to transfer back and forth between states. There are no real promotions unless you want to be in a leadership position.

    Cons

    You are required to work black Friday. The holiday season can be very stressful but it is part of retail. I have worked for gap inc for 5 years and feel as if they have provided sufficient training for all the positions that my job requires.

    Advice to ManagementAdvice

    There is lots of favoritism at both of the stores I work at which bogs down the employee atmosphere.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    My experience was horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilitator in Raleigh, NC
    Former Employee - Facilitator in Raleigh, NC

    I worked at Old Navy part-time (less than an year)

    Pros

    Pay, fast pace, nothing else

    Cons

    Not enough hours, changing schedule, rude employees, harassment, ect.

    Advice to ManagementAdvice

    Make sure to sell those cards because that's all they care about.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Work at Old Navy? Share Your Experiences

Old Navy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.