Olive Garden Italian Restaurants Reviews

Updated March 28, 2015
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3.2
565 Reviews
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Olive Garden Italian Restaurants CEO Clarence Otis, Jr
Clarence Otis, Jr
175 Ratings

Pros
  • Food discount, managers care for the employees, somewhat flexible schedule (in 36 reviews)

  • Flexible hours with incentives to cross-train/advance in position (in 20 reviews)

Cons
  • Too much work with unlimited soup and salad for under 10 (in 25 reviews)

  • Depends on restaurant, the work life balance could get skewed (in 10 reviews)

More Pros and Cons

Employee Reviews

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  1. Good corporate structure.

    Former Employee - Server in Auburn, AL
    Former Employee - Server in Auburn, AL

    I worked at Olive Garden Italian Restaurants part-time (less than a year)

    Pros

    Darden restaurants provide a solid corporate structure for employees in terms of training, branding, benefits, and career advancement opportunities. Overall a good a reliable company to work for, regardless of the level of employment.

    Cons

    Generally working in the restaurant industry is difficult. Its a service job and therefore your compensation is based on the whims of others. This is not something specific to Olive Garden, but just the industry overall.

    Advice to ManagementAdvice

    I have worked in a great location, and then visited others that were not up to par. I think its important to maintain the strength of brand across all locations in order to created a trusted and reputable company.

  2. Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants

    Pros

    Benefits and friendly. They care about their employees and customers. The interview process was easy and not stressful. I loved working for them

    Cons

    None at all that I can think of. It's a great place to work really. It is clean and guidelines are reasonable.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3. High-Paced exciting Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Laredo, TX
    Former Employee - Server in Laredo, TX

    I worked at Olive Garden Italian Restaurants part-time (less than a year)

    Pros

    Good money (if you're a good waiter), some say that the customer's are the worst part but I love it when I give them great service and they compliment my service and give me a huge tip.

    Cons

    very stressful, some waiters were rude and always showed a negative attitude

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Voorhees, NJ
    Current Employee - Food Server in Voorhees, NJ

    I have been working at Olive Garden Italian Restaurants part-time (more than 3 years)

    Pros

    Great company to work for and managers are great. All of the staff are like family.

    Cons

    You are limited to only 3 tables, and on parties of 8 or more (even kids) you need to split it with another server. Which gratuity is also not included, so you could get a tip of $10 from a party of 8 and have to split that tip with another server. You also need to make the unlimited salads, breadsticks, and soups yourself. There is no "salad" line cook.

    Recommends
    Positive Outlook
  6. GM Was The Worst GM I've Ever Encountered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Fort Worth, TX
    Former Employee - Server in Fort Worth, TX

    I worked at Olive Garden Italian Restaurants full-time (less than a year)

    Pros

    Great Tips And Great Co-Workers

    Cons

    GM Was More Of A Dictator Than A GM

    Advice to ManagementAdvice

    Lighten Up A Bit

    Recommends
    Positive Outlook
  7. Great atmosphere to gain experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Saint Joseph, MO
    Former Employee - Hostess in Saint Joseph, MO

    I worked at Olive Garden Italian Restaurants

    Pros

    The management really cares about the company and its employees. Great training program and opportunities to grow within the company.

    Cons

    Can be a drama filled work place if management does not set boundaries.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. It was a job. good for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Person in New Braunfels, TX
    Current Employee - Bus Person in New Braunfels, TX

    I have been working at Olive Garden Italian Restaurants part-time (more than a year)

    Pros

    the hours were flexible and the pay is great for non wait staff

    Cons

    the days can be rather long with little to no breaks

    Recommends
    Positive Outlook
    Approves of CEO
  9. it was awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants part-time (more than a year)

    Pros

    the people were the best. 20 word minimum is ridiculous, now i am skeptical of all the other reviews here.

    Cons

    a lot of people probably just wrote things to fill in space so they could get full access on this site, jeez.

    Advice to ManagementAdvice

    ive lost a lot of confidence in this site, thats a shame. oh well its okay its better than a lot of other ones.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Good For Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Olive Garden Italian Restaurants

    Pros

    Scheduling, different occupations, nice pay

    Cons

    soup & salad, sometimes pay is under

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Good place to learn restaurant skills and transfer between stores was easy as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants part-time (more than 5 years)

    Pros

    If you're interested in learning alternative skills they have a great training philosophy and process for ensuring you are given all the tools to succeed at any position within the restaurant team. You can then take those skills and move around. There's usually a position available at another store as team members are always coming and going.

    Cons

    Uniforms (atleast while I was there) were really awful in the summer and working outside. It's the service industry so there are a lot of cons.

    Advice to ManagementAdvice

    Been away too long from an ever changing environment to give critical feedback.

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