Olive Garden Italian Restaurants

  www.olivegarden.com
  www.olivegarden.com

Olive Garden Italian Restaurants Reviews

Updated October 24, 2014
Updated October 24, 2014
401 Reviews
3.2
401 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Olive Garden Italian Restaurants CEO Clarence Otis, Jr
Clarence Otis, Jr
122 Ratings

Review Highlights

Pros
  • Food discount, managers care for the employees, somewhat flexible schedule (in 33 reviews)

  • Flexible hours with incentives to cross-train/advance in position (in 19 reviews)


Cons
  • Too much work with unlimited soup and salad for under 10 (in 22 reviews)

  • You can only have a 3-table section maximum (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Olive Garden is a great company to work for, they take really good care of you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Portland, OR
    Current Employee - Server in Portland, OR

    I have been working at Olive Garden Italian Restaurants part-time (more than 3 years)

    Pros

    The managers are really helpful. If you come to them with a problem they take care of you and the guest, focusing on the issue and not who's to blame. The company has a lot of programs that helps its employees in times of need. My grandfather died and they paid for my plane ticket to go to his funeral. amazing! The co-workers are pretty awesome too. Your room partner, and other co-workers, are usually very helpful throughout the night: doing random tasks as necessary. They work with your schedule immensely. The only minimum is that you are available to work sundays, work at least three shifts and don't go over 40 hours. Switching around shifts is very easy too. Most of the servers hang out outside of work, so its also a great place to meet friends.

    Cons

    Serving people, especially those that go to the Olive Garden, is not easy. Darden is also not very helpful in getting our checks very high because they are also doing promotions- like the dreaded pasta bowl.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants part-time (more than an year)

    Pros

    friendly work environment, good training process

    Cons

    extremely corporate, very frugal with on the job tasks

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Fast paced, but easy.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants

    Pros

    Great benefits. Good management. Fun work environment.

    Cons

    Split shifts. They're not ideal but for some they're a necessary evil.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    The management was friendly and accommodated to needs pretty understandably.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Aurora, IL
    Former Employee - Server in Aurora, IL

    I worked at Olive Garden Italian Restaurants full-time (less than an year)

    Pros

    The tips can be very high on weekends, the training prepares you for the position, you get free food often, and management is typically open to helping you when you have questions.

    Cons

    As is expected in the food business, sometimes serving can become overwhelming and a bit chaotic at times. They are fair and very upfront about pay, so that wasn't an issue however promotions are very rare as are pay increases. The schedule can be a bit sporadic, and they don't typically adhere to your preferred schedule. You need to give lot of advance notice if you need time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fast paced and paid well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busser in Toledo, OH
    Current Employee - Busser in Toledo, OH

    I have been working at Olive Garden Italian Restaurants part-time (less than an year)

    Pros

    Great tips and great environment

    Cons

    Management can be kind of sketchy

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Best corporate restaurant training program I have ever observed, but it does take a week to start waiting tables.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lafayette, LA
    Former Employee - Server in Lafayette, LA

    I worked at Olive Garden Italian Restaurants full-time (more than an year)

    Pros

    They are absolutely serious about using "please" and
    "thank you" with your co-workers, no blowing up in the kitchen. The training program for new servers is the best I've gone through, sampling food & wine so that you know what it is that you are selling.

    Cons

    That's a long wine list to memorize! And the Darden company has lobbyists actively working to keep servers' wages at $2.13/hour. It's hard to smile knowing that your employer is actively trying to keep you at or below poverty wages, and insulting when you realize they pay lobbyists big bucks for it.

    Advice to ManagementAdvice

    Some are great, some are terrible, they tend to weed themselves out. The best manager I ever worked for was set up on a false sexual harassment charge by two snot nosed hostesses because he didn't treat them like favorites.

    Recommends
    Disapproves of CEO
  8.  

    Working at Olive Garden has taught me how to be patient with people& how to multitask very well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Burbank, IL
    Current Employee - Waitress in Burbank, IL

    I have been working at Olive Garden Italian Restaurants part-time (more than an year)

    Pros

    You meet many different people, the company respects your every day life, so schedules are very flexible. Co-workers are awesome to work with because they make the environment fun! The food is great and you get a %50 discount for food.

    Cons

    Dealing with ungrateful people who don't appreciate your good service that you provide for them. And also guests who spend so much money to eat ,but tip little to nothing for the waiters or waitresses. Not a very consistent income. Its either a hit or miss when it coms to people tipping you.

    Advice to ManagementAdvice

    The guests are not always right, they guest could be quite rude and disrespectful. So management should stop giving away free food every time guest get a chance to complain about nothing.

    Recommends
    Approves of CEO
  9.  

    It's OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants part-time (less than an year)

    Pros

    Flex Schedule, good tips if you work hard

    Cons

    Lack of communication from management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Okay Place to Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser in Middleburg Heights, OH
    Former Employee - Busser in Middleburg Heights, OH

    I worked at Olive Garden Italian Restaurants part-time (more than an year)

    Pros

    Okay place to work part time.

    Cons

    No big cons to working part time.

    Doesn't Recommend
  11.  

    Loved it-Production Cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook in Bronx, NY
    Current Employee - Prep Cook in Bronx, NY

    I have been working at Olive Garden Italian Restaurants full-time (more than an year)

    Pros

    Great Pay
    Ok Hours
    Very Great Managers and Co-Workers

    Cons

    Very long hours with no break unless u ask
    Scheduling was off
    Managers played favorites

    Recommends
    Positive Outlook
    Approves of CEO

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