Olive Garden Italian Restaurants

www.olivegarden.com
Engaged Employer

Olive Garden Italian Restaurants Reviews

Updated August 29, 2015
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3.3
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Approve of CEO
Olive Garden Italian Restaurants CEO Gene Lee
Gene Lee
46 Ratings

Pros
  • You also can have a very flexible schedule (in 36 reviews)

  • flexible hours, more busy then surrounding restaurants (in 20 reviews)

Cons
  • Soup and salad is quite a pain to refill all the time (in 25 reviews)

  • Recommend promoting more work -life balance (in 10 reviews)

More Pros and Cons

811 Employee Reviews

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  1. busser pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good work hours allways bussy Cool people

    Cons

    Dont really get to move from the job you get hired from Stressful


  2. Best entry level server job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Denton, TX
    Current Employee - Server in Denton, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    No side-work, flexible scheduling, copious amounts of 'Italian' food, an umbrella that extends into future opportunities. You will find Darden to be a great company to work for as a server. Ultimately the team member experience will depend on the management team and demographic volume of a target area. You will get the most satisfaction working in big cities like NY or Austin where the cliente will keep you busy.

    Cons

    It is an entry-level position, so the pay is low for the amount of effort you put into the work. It can be mentally exhausting and some people can get frustrated with the constant refilling of soup, salad and breadsticks of a single guest. While one guest wanting refills isn't bad, when you have three simultaneously asking in addition to the delivery of entrees some servers can easily be overwhelmed. I think the 3 table rule is a good way to ease someone into the restaurant industry.

    Advice to Management

    I have worked at 3 different OGs each with their own cultures. The one on S. Lamar in Austin has the best leadership I've ever seen. They put their team members as the number 1 priority because they know if a team member is happy the guest will be happy. Unfortunately retaining employees in a high stress high volume environment is difficult, so I would suggest speaking with Darden about raising wages in particularly busy areas to maintain high employee staffing. For the OG managers in Denton, I wish you would focus more on the server experience and help make their jobs easier rather than focusing purely on the profit side of the business. Both in the presentation of oral communication and public discipline has set a bad example for anyone who comes in the door. Unfortunately Denton is an employers market, where server's are easily replaceable. I also would urge the timely use of staffing to be monitored more closely. You continue to overstaff and hold servers on board who make no money for 2-3 hours on 2.13/hr because there are too many tables open and not enough guests. Please also consider NOT scheduling server on the outside patio during extreme weather conditions (100+ degree heat, ect.)


  3. Helpful (1)

    Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, Always busy, if you are good server you can make money there

    Cons

    A lot of server, so its hard to get along with everyone

    Advice to Management

    Be little bit more picky when hiring server


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  5. Server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants full-time

    Pros

    The interaction with guests was enjoyable

    Cons

    The tips were very low at times


  6. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Terre Haute, IN
    Former Employee - Server in Terre Haute, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Olive Garden Italian Restaurants (Less than a year)

    Pros

    Open hours, management that is willing to help you succeed and amazing benefits.

    Cons

    The ties are very boring it would have been nice to have a better selection.

    Advice to Management

    Keep up the good work


  7. Helpful (2)

    Busser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in North Canton, GA
    Former Employee - Busser in North Canton, GA
    Recommends
    Positive Outlook

    I worked at Olive Garden Italian Restaurants full-time (Less than a year)

    Pros

    Great staff team to work with, looked forward to work everyday, everyone works together.

    Cons

    You get tip share one day after working, that's all.

    Advice to Management

    Keep up the good work!


  8. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server
    Current Employee - Food Server
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Olive Garden Italian Restaurants part-time (More than 8 years)

    Pros

    You can tell the management really cares about their employees and their success. The managers are very flexible with schedules as long as time off-requests are submitted in time. The employees are professional and friendly. Servers are rotated through all table sections.

    Cons

    There are mandatory Saturday morning meetings occasionally.


  9. Not a great chain to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Good intro training and menu tastings. Very structured and corporate America.

    Cons

    Management. At the location I worked at we had to deal with a male manager who sexually harassed the female servers and bartenders.


  10. OG

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Newport News, VA
    Former Employee - Server in Newport News, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good tips, great coworkers, cool management, flexible schedules. It is a very good place to work as a college student.

    Cons

    slow seasons are horrible, rude guest sometimes, no vacation plans, no raises are given out, and managers show favoritism.

    Advice to Management

    please stop showing favoritism. Also there needs to be more room for progression though out the company. There is minimal room for advancement.


  11. Olive Garden

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tampa, FL
    Former Employee - Server in Tampa, FL
    No opinion of CEO

    Pros

    None , horrible company, no advancement opportunities.

    Cons

    Not a good serving job if your trying to make money as a server.



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