Olive Garden Italian Restaurants

  www.olivegarden.com
  www.olivegarden.com

Olive Garden Italian Restaurants Reviews

Updated December 17, 2014
Updated December 17, 2014
460 Reviews
3.2
460 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Olive Garden Italian Restaurants CEO Clarence Otis, Jr
Clarence Otis, Jr
141 Ratings

Review Highlights

Pros
  • Food discount, managers care for the employees, somewhat flexible schedule (in 36 reviews)

  • Flexible hours with incentives to cross-train/advance in position (in 20 reviews)


Cons
  • Too much work with unlimited soup and salad for under 10 (in 25 reviews)

  • Depends on restaurant, the work life balance could get skewed (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Management is great. Company is getting more concerned about money and the guest experience is suffering.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants

    Pros

    Great management
    Pay is okay for a part-time job
    Flexible schedule

    Cons

    Company decisions are negatively effecting the restaurants

  2.  

    overall work most of the time went by pretty quick but sometimes hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants

    Pros

    good wages
    nice tips
    friendly environment

    Cons

    not on a set schedule

    Recommends
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Olive Garden Italian Restaurants

    Pros

    Met a lot of great people. A lot of the managers I worked for did a great job of boosting morale. The employee incentives for a college student or high school student are pretty cool. Free soup or salad and half price meals was awesome. You do generally feel like family when you are there. I would sit down with the mangers most of the time for lunch and eat with them

    Cons

    The general manager wasn't knowledgeable of what made the restaurant run. He often cited a paper with key performance indicators to show who he thought was the best employee. These excel spreadsheets he posted had didn't highlight some key performance indicators that were important and gave incentive to not help your co workers. GM consistently took the side of the customer when the employee would merely follow the rules. A perfect example was the arbitrary rules that apply to soups and salads. Each person would get a soup or salad with their meal, and the employees would follow this, but if they complained to the GM, asking for the employee to go above and beyond, then the employee would be scolded.

    Advice to ManagementAdvice

    Be more understanding of the employees.

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Pretty good where I am

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Atlanta, GA
    Current Employee - Server in Atlanta, GA

    I have been working at Olive Garden Italian Restaurants

    Pros

    Great work environment.
    Management encourages everyone treat each other, guests included like family.

    Cons

    Money varies because people tip differently

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    General manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants

    Pros

    Great diversity and. Great pay.

    Cons

    Recommend promoting more work -life balance.

    Advice to ManagementAdvice

    Continue advancement opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants

    Pros

    Fun place to work. Easy money

    Cons

    Turn over are high. Always out of thing on sunday.

    Advice to ManagementAdvice

    Order more stuff so on sunday we dont have to be out of stuff

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    It is a decent place to work as a server.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants

    Pros

    The staff is friendly and the teamwork is good. Food is good quality.

    Cons

    Some shifts are short and you only have 3 table sections, so you will not get rich.

    Advice to ManagementAdvice

    I have not worked here too long, but it appears that promotion from within is possible.

  9.  

    Loveeeeee it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Olive Garden Italian Restaurants

    Pros

    Great management, Nice people, Helpful environment, and flexible schedules. You are truly apart of a family here.

    Cons

    Customer service
    Unorganized at times
    Different personalities

    Advice to ManagementAdvice

    Pick rules. Talk them over with the other managers. Stick to them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Don't Work Day Shifts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Grand Junction, CO
    Current Employee - Server in Grand Junction, CO

    I have been working at Olive Garden Italian Restaurants part-time (more than 5 years)

    Pros

    If the restaurant you are at has good managers the work is great.

    Cons

    Day Shifts make you no money unless you are one of the few that works the whole shift through. They also like to play favorites. If you can Brown nose you will do fine.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great job for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Olive Garden Italian Restaurants part-time (more than 3 years)

    Pros

    fast cash, short shifts, nice co workers

    Cons

    rude guests, unorganized management, unlimited soup and salad

    Advice to ManagementAdvice

    stop treating everyone else like they're subservient to you

    Recommends
    Positive Outlook
    No opinion of CEO

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