Olive Garden Italian Restaurants

www.olivegarden.com
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Olive Garden Italian Restaurants Reviews

Updated April 17, 2015
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3.2
589 Reviews
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Recommend to a friend
Approve of CEO
Olive Garden Italian Restaurants CEO Clarence Otis, Jr
Clarence Otis, Jr
183 Ratings

Pros
  • Food discount, managers care for the employees, somewhat flexible schedule (in 36 reviews)

  • Flexible hours with incentives to cross-train/advance in position (in 20 reviews)

Cons
  • Too much work with unlimited soup and salad for under 10 (in 25 reviews)

  • Depends on restaurant, the work life balance could get skewed (in 10 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Olive Garden Italian Restaurants

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The managers are very helpful when you need them. The training is also good for someone who has never has a serving job before.

    Cons

    Fellow servers are not welcoming when you are new.

  2. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Las Vegas, NV
    Current Employee - Server in Las Vegas, NV

    I have been working at Olive Garden Italian Restaurants part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The managers and team work is the best I've ever experienced. I never get tired of the food or the beautiful people that come through the doors.

    Cons

    At times for lunch you work twice as hard at lunch than you do for dinner to bring in decent money.

    Advice to Management

    To try to maintain the same days off. It's hard when you have children and can't get to an appointment because your days off always change.

  3. Helpful (1)

    Love working here, plan to work here my whole college career. HOST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Olive Garden Host
    Current Employee - Olive Garden Host

    I have been working at Olive Garden Italian Restaurants part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A lot of people willing to take your shifts if needed since there are a lot of employers at an Olive Garden, good pay for an easy job (host), can have any range of jobs, but usually under the management position, (you can be a host, server, and busser at the same time, etc.)

    Cons

    People have worked there for 15+ years and still have the same position so maybe not too much of opportunities to be promoted... You "HAVE" to work Sundays.. if they need you they will put you on sunday and say you cannot call off just because its sunday.

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  5. Helpful (1)

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very friendly & nice co workers

    Cons

    Pay could bea little better

  6. Helpful (1)

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Lakeland, FL
    Current Employee - Food Server in Lakeland, FL

    I have been working at Olive Garden Italian Restaurants

    Recommends
    Recommends

    Pros

    Can pick up shifts and switch shifts easily
    Not to late of hours of operations
    Half off meal while working

    Cons

    Can't exceed over 36 hours
    No benefits
    Always changing menu with cheap menu prices

  7. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work if you need a part time job in a nice environment

    Cons

    I have not experienced any cons yet since I have worked there

  8. Helpful (1)

    This is where you can make your dreams come true.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants full-time (more than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Family atmosphere, great people work here

    Cons

    Lots and lots of hours

  9. Helpful (1)

    Great serving job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Provo, UT
    Current Employee - Server in Provo, UT

    I have been working at Olive Garden Italian Restaurants part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    No side work, managers are really nice, and flexibility with schedule. Weekends you can make good money and even during the week you can have a relaxed setting, but still make good money.

    Cons

    They can take over your life really quickly. So make sure to always set your availability to exactly what you want to work. They will schedule to every open availability you have open.

    Advice to Management

    Make sure to take into consideration the feelings and wants of your servers. Though servers may be whiny and not want to work as hard, realize they may have other things in their life that may be troubling them.

  10. Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Olive Garden Italian Restaurants full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The Olive Garden has treated me very well. Moved up after starting as a server. Flexible schedule

    Cons

    A lot of weekend hours and minimum holidays. Work life balance is poor. No matter what happens it's never good enough.

    Advice to Management

    Management could be more consistent. Lots of different messages always coming down. Won't ever be good enough

  11. A great introductory serving job, or even just a great job in a pinch!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Brown Deer, WI
    Former Employee - Server in Brown Deer, WI

    I worked at Olive Garden Italian Restaurants full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I would say the best part about serving at Olive Garden is that they really do try and improve your skills as a server. They encourage lots of sales at the table, they actually train you to serve before the job regardless of whether or not you've had serving experience. It was funny how much I learned even though I had served previously.

    Cons

    They were a bit rude to the servers, which I understood because I served in a somewhat bad area. That being said, there is no excuse & I expect a certain level of friendliness regardless of whether or not an employee is messing up (maybe I'm soft). My BIGGEST problem though was selling their crappy product, sorry to say it but I could not keep pretending the food & wine was good there. It's just dressed up fast food.

    Advice to Management

    I would say don't hire ghetto people but that's not always an option. Honestly, just step the food up. Step the wine up. Even step the graphic design of the menu up, & have the servers wear ties again. I feel like Olive Garden has regressed as a restaurant in the past decade as a response to other restaurants treading into the "fine dining with fast service" spectrum.

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