Ombudsman Educational Services

www.ombudsman.com
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Ombudsman Educational Services Reviews

Updated February 25, 2015
Updated February 25, 2015
29 Reviews
2.2
29 Reviews
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Mark Claypool
8 Ratings

Employee Reviews

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  1. Featured Review

    1 person found this helpful  

    A Great Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - English Teacher in Las Vegas, NV
    Current Employee - English Teacher in Las Vegas, NV

    I have been working at Ombudsman Educational Services part-time (more than 3 years)

    Pros

    I loved working for Ombudsman. The other teachers and my boss were great to work with, a very tight-knit community, especially given that I mainly worked in a big center with all the teachers and students. They are very flexible when it comes to family issues and scheduling and their overall culture supports this.

    Cons

    The pay could be better. It can be quite a commute, given that many centers are in inner city neighborhoods, depends on the set-up of your city. The health benefits are pricey.

    Advice to ManagementAdvice

    You need a library in each center.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Great in Theory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ombudsman Teacher in Shreveport, LA
    Former Employee - Ombudsman Teacher in Shreveport, LA

    I worked at Ombudsman Educational Services

    Pros

    Providing the needed academic assistance and modeling to at risk youth.

    Cons

    Dumping ground for students who negatively impacted overall public school rating. Lack of top cover to enforce policy. Lack of resources to properly instruct.

    Advice to ManagementAdvice

    Listen to the needs of the instructors. Keep your word to instructors. Meetings should not be held just for the sake of having them and with no meeting item acted upon. Support the instructors as much as possible.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Teacher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ombudsman Educational Services

    Pros

    Great experience working with young people. Really feeling like I am making a difference. Good leadership support

    Cons

    Pay is substandard. It is difficult to retain dedicated employees when they are living month to month Don't feel like a professional when paid so little

    Advice to ManagementAdvice

    Show your employees you appreciate them with higher pay.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    A great concept but education provided by a for-profit company does not make sense.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director/Teacher in Derry, NH
    Former Employee - Director/Teacher in Derry, NH

    I worked at Ombudsman Educational Services full-time (more than a year)

    Pros

    Company values and approach to youth/students, very positive. Supervision and support was fair. Supervisors themselves were quality people- high energy, dedicated. Program was valuable to students.

    Cons

    Advancement only possible if willing to travel extensively. Salary scale does not match extent of demands and responsibilities. Hours are long and not at all a "teacher's schedule."

    Advice to ManagementAdvice

    Higher pay is badly needed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Great place to work... if you don't have bills, need insurance or expect a reference!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teacher in Las Vegas, NV
    Current Employee - Teacher in Las Vegas, NV

    I have been working at Ombudsman Educational Services full-time (more than 3 years)

    Pros

    Great management, positive attitudes, quality teachers

    Cons

    Pay (half of district)/ insurance (2x district) / Company has a no referral policy

    Advice to ManagementAdvice

    You will never retain a strong staff the way you pay. It feels like a teacher farm.

    Neutral Outlook
    No opinion of CEO
  7.  

    Center director was good to work for but corporate management was non-existent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ombudsman Educational Services

    Pros

    Lessons are computer based making it efficient to teach several grades at the same session.

    Cons

    Lack of teacher computers made it difficult to complete work. Lack of privacy made it difficult to have confidential conversations with staff, students, and guardians.

    Advice to ManagementAdvice

    Treat your teachers as if they matter.

  8. 2 people found this helpful  

    The pay is low and not many pay increases are given.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Teacher in Chicago, IL
    Current Employee - Teacher in Chicago, IL

    I have been working at Ombudsman Educational Services full-time (more than 5 years)

    Pros

    You get to see students accomplish goals.

    Cons

    Children with server mental and behavior issues not properly being addressed.

    Advice to ManagementAdvice

    Think of the children not the school district.

    Doesn't Recommend
  9. 1 person found this helpful  

    Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Educator in Phoenix, AZ
    Current Employee - Educator in Phoenix, AZ

    I have been working at Ombudsman Educational Services

    Pros

    The position at Ombudsman Educational Services is an opportunity to help at risk youth complete their high school education.

    Cons

    The most difficult challenge working for this organization is the lack of resources for the students. The centers use out dated technology that is routinely offline and unable to function. The second challenge the centers face are unprofessional and poorly trained teachers. Although the curriculum meets the state departments requirements it is not followed and the grades are often fabricated to push the students through school. The centers are not properly staffed, therefore the teachers are over worked and under paid for the work they do. The organization appears to be top heavy, and the local management is not sufficiently supervised.

    Advice to ManagementAdvice

    The IT systems need to be updated, the teachers, directors,management needs to have appropriate credentials, and a company wide cleansing of the local management. Train, value, reward your people with a good salary, remember your organization is only as good as the people you hire and retain.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Keep looking. Don't settle for less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ombudsman Educational Services full-time (more than 5 years)

    Pros

    Ability to help children earn their high school diploma. Your center experience will depend on the leadership in that center. Finally got a bonus for length of service after 6 years!

    Cons

    Low pay. No annual or cost of living raises. Favoritism runs rampant in AZ Charter. Upper management says a lot of fluff but is not transparent. Investor profits over employee retention and quality education. It's all about the money! New employees are hired at a salary more than veteran staff. Throw your morals, ethics and values out the door when you start working here. We are a diploma mill!

    Advice to ManagementAdvice

    Practice what you preach (Servant Leadership). Increase pay to obtain better employees. Hold employees accountable and get rid of under-performing employees. Corporate America = GREED!

    Recommends
    Positive Outlook

    Ombudsman Educational Services Response

    Dec 22, 2014Marketing and social media director

    Thank you for your candid comments; we take all employee feedback seriously. The statements you made are very concerning, but difficult to address without more specific information. Our organization ... More

  11. 3 people found this helpful  

    Vast opportunity to serve but the execution of mission is flawed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director in Las Vegas, NV
    Former Employee - Center Director in Las Vegas, NV

    I worked at Ombudsman Educational Services full-time (more than 3 years)

    Pros

    I have been treated well by my regional VP. Collegial atmosphere most of the time.

    Cons

    Company has little consistent direction and the budget always trumps the needs of students and staff. Salaries are dismal.

    Advice to ManagementAdvice

    management should practice what they preach to middle management about servant leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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