Ombudsman Educational Services

  www.ombudsman.com
  www.ombudsman.com

Ombudsman Educational Services Reviews

Updated December 4, 2014
Updated December 4, 2014
25 Reviews
2.0
25 Reviews
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Mark Claypool
7 Ratings

Employee Reviews

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  1.  

    Keep looking. Don't settle for less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ombudsman Educational Services full-time (more than 5 years)

    Pros

    Ability to help children earn their high school diploma. Your center experience will depend on the leadership in that center. Finally got a bonus for length of service after 6 years!

    Cons

    Low pay. No annual or cost of living raises. Favoritism runs rampant in AZ Charter. Upper management says a lot of fluff but is not transparent. Investor profits over employee retention and quality education. It's all about the money! New employees are hired at a salary more than veteran staff. Throw your morals, ethics and values out the door when you start working here. We are a diploma mill!

    Advice to ManagementAdvice

    Practice what you preach (Servant Leadership). Increase pay to obtain better employees. Hold employees accountable and get rid of under-performing employees. Corporate America = GREED!

    Recommends
    Positive Outlook
  2.  

    A Great Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - English Teacher in Las Vegas, NV
    Current Employee - English Teacher in Las Vegas, NV

    I have been working at Ombudsman Educational Services part-time (more than 3 years)

    Pros

    I loved working for Ombudsman. The other teachers and my boss were great to work with, a very tight-knit community, especially given that I mainly worked in a big center with all the teachers and students. They are very flexible when it comes to family issues and scheduling and their overall culture supports this.

    Cons

    The pay could be better. It can be quite a commute, given that many centers are in inner city neighborhoods, depends on the set-up of your city. The health benefits are pricey.

    Advice to ManagementAdvice

    You need a library in each center.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    Vast opportunity to serve but the execution of mission is flawed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director in Las Vegas, NV
    Former Employee - Center Director in Las Vegas, NV

    I worked at Ombudsman Educational Services full-time (more than 3 years)

    Pros

    I have been treated well by my regional VP. Collegial atmosphere most of the time.

    Cons

    Company has little consistent direction and the budget always trumps the needs of students and staff. Salaries are dismal.

    Advice to ManagementAdvice

    management should practice what they preach to middle management about servant leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A great concept but education provided by a for-profit company does not make sense.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director/Teacher in Derry, NH
    Former Employee - Director/Teacher in Derry, NH

    I worked at Ombudsman Educational Services full-time (more than an year)

    Pros

    Company values and approach to youth/students, very positive. Supervision and support was fair. Supervisors themselves were quality people- high energy, dedicated. Program was valuable to students.

    Cons

    Advancement only possible if willing to travel extensively. Salary scale does not match extent of demands and responsibilities. Hours are long and not at all a "teacher's schedule."

    Advice to ManagementAdvice

    Higher pay is badly needed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Work with students rewarding, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director
    Former Employee - Center Director

    I worked at Ombudsman Educational Services full-time (more than 3 years)

    Pros

    You get to work withh challenging students. Also get to hone your knowledge of a wide variety of subject areas. My co-workers were great to work with. I took great pride in watching the students change attitude and start to value education. When students graduate was the best part of the job.

    Cons

    There was a lack of involvement by operations manager. Little teacher support by the company. Overwhelming amount of paperwork on unfriendly systems. Failure of the company to treat teachers as professionals. Although you don't have to take papers home to grade, there were many late evening and weekend hours. The personnel guidelines state that the company wants employees to take time off from a stressful job, but gives no time to do so. They give a very generous two whole days of sick time for first year employees. They have a very good idea but extremely poorly executed.

    Advice to ManagementAdvice

    If you want your company to last treat your classroom staff as professionals in very way: respect, salary, benefits. Reduce turnover. In three years we had almost 100% turnover rate. People who are happy do not leave their jobs at this rate. And nobody seemed to care.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    I would have scored a 0 if that was possiable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ombudsman Teacher
    Current Employee - Ombudsman Teacher

    I have been working at Ombudsman Educational Services full-time (more than 3 years)

    Pros

    No work at home, working with a population of students that need a helping hand. Great concept and ideas for education, BUT... (see cons)

    Cons

    ...This company is all about profits. It is hard to believe the people outside of the center staff care about these students. If they did, they would try to keep their best teachers and not promote yes men and women. They don't care about their employs at all. I worked there 4 years with no raise, while making 15K less than a first year teacher in the sponsoring district. The benefits are a joke, cost twice as much as the sponsoring district and are leaps and bounds worse. This company rewards incompetence and punishes those who actually care and are good at their jobs.

    Company loves data mining, and having everything recorded in multiple places. This is a complete waste of time for stuff who should be helping students, but are busy placing grades and other numbers in several locations, in different programs.

    Advice to ManagementAdvice

    Center staff is normally on the same page and work well together when they have a director who has a clue.

    Try taking care of your employees, giving them the support they need, and you'll be amazed they you are able to retain staff and improve the company culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Bottom of the Barrel Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teacher in Atlanta, GA
    Current Employee - Teacher in Atlanta, GA

    I have been working at Ombudsman Educational Services full-time

    Pros

    Good work/life balance. You don't have to take anything home when you leave at the end of the day.

    Cons

    Extremely low play, far less than the local public school system, results in high turnover. Low student motivation due to nature of business. Also, teachers may also have to perform janitorial duties.

    Advice to ManagementAdvice

    Offer competitive salaries.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Out-of-Date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ombudsman Educational Services full-time

    Pros

    Great co-workers and students who really need you.

    Cons

    Poor to non-existent technology in a technology school. No resources to speak of and most extras in the classroom are out of pocket.

    Advice to ManagementAdvice

    Start spending some money on your employees and provide resources to your centers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Horrible Pay, Horrible Management, Horrible Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher in Greeley, CO
    Former Employee - Teacher in Greeley, CO

    I worked at Ombudsman Educational Services full-time (more than an year)

    Pros

    No work to take home

    Cons

    Ridiculously low salary
    Expensive benefits
    Little to no useful training

    Advice to ManagementAdvice

    Be more supportive
    Less talk, more help

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Immediate supervisor was wonderful, but no loyalty from corporate management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher
    Former Employee - Teacher

    I worked at Ombudsman Educational Services full-time (more than an year)

    Pros

    Opportunity to help those students who may fall through the cracks. Helped many students stay in school and graduate on time and go to college.

    Cons

    Teachers are led to believe upper management has their best interest at heart; however, hard work and true interest in the students result in getting fired.

    Advice to ManagementAdvice

    Reevaluate who you choose to occupy these positions.

    Doesn't Recommend
    Disapproves of CEO

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