Omni Hotels Reviews

Updated October 27, 2014
Updated October 27, 2014
214 Reviews
4.0
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
110 Ratings

Review Highlights

Pros
  • Omni is a financially sound company with lots of opportunity for growth and relocation (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 10 reviews)


Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My employment at Omni is exactly what I was looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Westminster, CO
    Current Employee - Banquet Server in Westminster, CO

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Great co-workers and the events that are held here are awesome. The hours and pay is amazing. Absolutely love working here.

    Cons

    Some of the temps that are hired in for big events do not speak english, making it very difficult to work with them.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent company for growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time

    Pros

    Omni has proved that they are different from many other companies who require a significant level of previous experience just to get started. Their training program success rate speaks for itself as many of the once trainees have since been promoted into a range of entry level management to executive level management positions. There is a very close-knit, "look out for each other" kind of mentality at each of the properties that makes it difficult to leave should you want to transfer around. Omni is still small enough that you don't become lost like you may in a corporate culture.

    Cons

    Omni is at a critical point of expansion that will shift it from a small company to a medium/large company. With this change it has become a more noteable struggle to figure out what priorities matter more. Benefits year over year have not increased too dramatically, but we have lost that one on one ability to discuss benefit options during enrollment. There are several areas where a more hands off approach has been applied- this is not to say that this concept is bad, just something new when it comes to Omni. That being said, these changes do not outweigh the positives of such a caring, development-focused culture!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Over all satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Function Space Manager in Dallas, TX
    Current Employee - Function Space Manager in Dallas, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Family feel, upward mobility, fun!

    Cons

    Salary and benefits lower than comp set

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Wonderful Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Omni Hotels full-time

    Pros

    Good opportunity for growth - a lot of people are able to transfer and/or be promoted to other areas or hotels. GREAT company culture that is supported from top management down to all levels. Friendly 'family' atmosphere - always a pleasure to come to work, even during challenging days. They have a wide benefit package available and host fun events for the associates throughout the year.

    Cons

    Hospitality is challenging as a field, so if a coworker is not customer service driven, it can be a challenge to get everyone on the same page.

    Advice to ManagementAdvice

    Continue to support the trilogy and keep your associate's best interest on the same level as your guest's.

    Recommends
    Positive Outlook
  6.  

    Lack of leadership and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food & Beverage in Los Angeles, CA
    Former Employee - Food & Beverage in Los Angeles, CA

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    I worked with a lot of very talented, committed people who really cared about doing their best and wanted to make things better. Some great managers with vision and ability to inspire and motivate employees.

    Cons

    Good managers didn't seem to last long, and some managers came along who were at best not qualified and at worst abusive to employees. Low employee morale in many departments due to lack of respect, leadership, and fairness.

    Advice to ManagementAdvice

    Investigate issues rather than assume lower level employees did something wrong. Communicate better -- more honestly and more often -- with employees at all levels. Spend a little extra to hire managers who are committed to excellence.

  7.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Restaurant Manager in Austin, TX
    Current Employee - Assistant Restaurant Manager in Austin, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Advancement
    Invest in its employees
    Overall a happy place to work

    Cons

    Low pay
    The benefits could be a lot better

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall, a great place to work and grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    Great culture and values. It is nice that all of the hotels are owned by one owner and our company policies and core values are consistent throughout the brand. Awesome support from upper management. Family-like atmosphere on property all the way up to corporate.

    Cons

    Slow advancement opportunities in some cities, pay could be more competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 8 years)

    Pros

    Family Environment, Growth Potential, Perks,Opportunites

    Cons

    Compensation, Training, Expensive benefits, Frugal company

    Recommends
  10.  

    Very unpleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Atlanta, GA
    Former Employee - Anonymous in Atlanta, GA

    I worked at Omni Hotels full-time

    Pros

    The location is downtown and has a great commute and beautiful scenery.

    Cons

    There are zero incentives for hourly associates. They treat hourly associates like prisoners. The managers have all of the incentives and everything to gain.

    Advice to ManagementAdvice

    Work with HR to create some new policies to uplift hourly associates.

    Disapproves of CEO
  11.  

    Poor support for female management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    Hourly staff are blissfully unaware of the the cut throat attitude amongst management. The front line staff genuinely believe in the core values but are constantly in fear of losing their jobs

    Cons

    If you are female in management, you haven't a chance. It is a complete old boys club mentality throughout the whole company. As a woman, if you speak out, you are being emotional- if you are male- you are being assertive and strong.
    Negatives are always pointed out, positive achievements are rarely celebrated.

    Advice to ManagementAdvice

    Try to give support to your female managers- thats if you even hire any! The last 3 properties I worked had 2-3 females in managerial operations positions! There needs to be a work life balance- not a "work yourself to death" culture.
    Get rid of the fear mentality throughout the company. If people are in fear of losing their job, they are less likely to try new things that are outside the box for fear of being reprimanded.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Omni Hotels? Share Your Experiences

Omni Hotels

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.