Omni Hotels

  www.omnihotels.com
  www.omnihotels.com

Omni Hotels Reviews

Updated December 19, 2014
Updated December 19, 2014
231 Reviews
3.9
231 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
118 Ratings

Review Highlights

Pros
  • Omni is a financially sound company with lots of opportunity for growth and relocation (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 11 reviews)


Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels full-time (more than an year)

    Pros

    Well defined managerial objectives. Good core values

    Cons

    Hotel based position do not always promote work life balance

    Advice to ManagementAdvice

    Keep doing what you are doing. Continued expansion is great for opportunities.

    Recommends
    Neutral Outlook
  2.  

    It's been great so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Austin, TX
    Current Employee - Night Auditor in Austin, TX

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    The brand is higher end and pay is better

    Cons

    Management needs to listen to employee concerns more.

    Recommends
    Positive Outlook
  3.  

    Omni Hotels and Resords

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Dallas, TX
    Current Employee - Front Desk Agent in Dallas, TX

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Helpful, good experience, mobility within company, consistency with growth.

    Cons

    New employees can make a consistently changing environment.

    Recommends
    Approves of CEO
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  5.  

    Nice, easy going, laid back atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping Supervisor in New Orleans, LA
    Current Employee - Housekeeping Supervisor in New Orleans, LA

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Nice atmosphere.
    Small Hotel.
    Great employees.
    Good management team.

    Cons

    Just became an Omni, still has Wyndham pay scale.
    Not all employees speak English, can be difficult in some situations but we make it work.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place to gain hospitality experience.

    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Omni Hotels full-time (more than an year)

    Pros

    Good work atmosphere, most of the people I worked with were cool and easy to get along with. Employee discounted rates were a nice benefit. Great location to where I lived, I could easily walk to work everyday.

    Cons

    Poor organization, lack of team work and fairness from the upper management. Over worked and under paid. Only eligible for yearly raises. The management has their favorites and it shows. If you are not liked you will be out of a job. The scheduling is horrible! Restrictive hours. Sometimes you would be expected to work until 11 and be scheduled to come back at 6am. The management does not care about their employees (unless you are one of the favorites), they are most concerned about coverage from lack of staff.

    Advice to ManagementAdvice

    Appreciate your employees, don't just treat them like a number.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good employee gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping Supervisor
    Former Employee - Housekeeping Supervisor

    I worked at Omni Hotels

    Pros

    Pay...schedule....location...benefits..guest..guest guest guest guest guest

    Cons

    Everyone is for them own selves....No management support system.... If you are not liked you will be out of a job

    Advice to ManagementAdvice

    Support good workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Racist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Assistant Manager in San Antonio, TX
    Former Employee - Human Resources Assistant Manager in San Antonio, TX

    I worked at Omni Hotels full-time (more than 5 years)

    Pros

    Lack of management

    Cons

    Decisions are take by Racial definition.

    Advice to ManagementAdvice

    HR need to be replace.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    You're like family and everyone works together

    Cons

    Pay could be much better

  10.  

    Best used as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Manager
    Current Employee - Guest Services Manager

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Lucrative location offerings, education programs for upward movement available (if you qualify), upscale hotel experience, strong company culture, internal promotions considered before external candidates, and a clear understanding of corporate's goals.

    Cons

    Regardless of experience or education you will be given a low-ball offer, opportunity to grow is available so long as you can beat out the political atmosphere that is VERY much alive at the property level, Omni advertises itself as an industry leader, however, they do not price themselves as such to try and maximize their bottom line by pandering to the 3rd party market segment so you will see a number of nasty and volatile guests come through with unrealistic expectations who take advantage of the Power of One program by getting multiple comps per complaint which adds unnecessary stress to the associates and front line managers, the work-life balance for managers is a joke with some front line managers working 55-60+ hours a week to keep up with business demands in areas that are purposefully low-staffed so, again, the hotel can watch it's bottom line by cutting back on labor dollars while taking full advantage of it's underpaid salaried managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sous Chef in Boston, MA
    Current Employee - Sous Chef in Boston, MA

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    great company to work for

    Cons

    the omni in boston has to many people that do not leave or want to advance.

    Advice to ManagementAdvice

    weed those out that will not advance

    Recommends
    Positive Outlook
    No opinion of CEO

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