Omni Hotels Reviews

Updated March 31, 2015
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3.8
266 Reviews
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Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
129 Ratings

Pros
  • Omni is a financially sound company with lots of opportunity for growth and relocation (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 11 reviews)

Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Pros and Cons

Employee Reviews

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  1. This is a great company that really cares about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 10 years)

    Pros

    Omni Hotels is a company that you really have an opportunity to grow.

    Cons

    The insurance plan is expensive for a family.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
  2. Motivating, professional, and rock solid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    Ownership Structure - having a single owner allows Omni to implement ideas quickly and effectively. It also means a lot less red tape on everything from assisting a guest to structuring brand wide partnerships.

    Leadership and Advancement - In my experience - if you are willing to put in the work for your leaders, they are willing to put in the work for you. The leadership teams will give you every opportunity to grow and be promoted throughout the company.

    Cons

    Benefits are middle of the road and vacation days could be higher; however the quality of like makes it worthwhile.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great employees but horrible pay for very demanding hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in San Antonio, TX
    Former Employee - Front Desk Agent in San Antonio, TX

    I worked at Omni Hotels full-time (more than a year)

    Pros

    The staff really cares about people. There are plenty of opportunities to move up.

    Cons

    The pay is horrible. The raises never happen. They say they hire "internally" but they don't. The corporate management is very disconnected. Managers are completely overworked and that trickles down to the associates.

    Advice to ManagementAdvice

    Care about even the little people...

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. I would never work for this company again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant in Nashville, TN
    Former Employee - Restaurant in Nashville, TN

    I worked at Omni Hotels full-time (more than a year)

    Pros

    The property was brandy new. The company had good values and intentions but management couldn't follow through. There is room for quick growth however but my manager was working 80 hours a week ( don't think you'd want to grow)

    Cons

    Management is awful. They are disrespectful and think that they are above helping. Associate discount is basically impossible to take advantage of. There is no work life balance. TIME OFF POLICY SUCKED and they pay you hardy nothing.

    Advice to ManagementAdvice

    Learn good managerial skills. Respect associates. Learn the policies and stick to them.. You can't create policies and constantly change them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Awesome company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Manager
    Current Employee - Human Resources Manager

    I have been working at Omni Hotels

    Pros

    High internal promotion rate, familial work environment, room discounts, effective learning tools, etc.

    Cons

    There are no cons at Omni Hotels.

    Recommends
    Positive Outlook
    Approves of CEO
  7. This is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPA Concierge in Irving, TX
    Current Employee - SPA Concierge in Irving, TX

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    The people are great and you get great benefits :)

    Cons

    I have not had a problem in the 3 years i have been there

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great job!! Great people!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (less than a year)

    Pros

    Union, Location, Upward Mobility, a lot of celebs and athletes

    Cons

    Rooms need update, Need 24 hour business center,

    Recommends
    Positive Outlook
    Approves of CEO
  9. Omni Homestead Hot Springs, Va

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook I in Hot Springs, VA
    Current Employee - Cook I in Hot Springs, VA

    I have been working at Omni Hotels full-time (less than a year)

    Pros

    Available employee housing. Very reasonable employee meals in cafeteria. Great benefit packages, great hotel discounts.

    A majority of employees are in a teamwork mindset and truly work together to assure customers are getting the best possible experience. Most are also willing to go above and beyond just to aide fellow associates.

    The homestead is extremely rural so it's very nice and quiet, clean air and very beautiful natural areas surrounding the area.

    Cons

    Maintenance is a tad slow. Maybe it's the rural setting but repairs seem painstakingly slow to resolve.

    Advice to ManagementAdvice

    Maybe a way to expedite concerns such as leaks. One concern is when they happen how are we drying out the areas?

    More cleaning in the BOH passageways. However the tight constraints of time due to staff shortages would explain why.

    It seems a fantastic positive attitude all around is infectious and when even the managing director comes through and helps expedite tickets and run food in the Jefferson and even bus tables and executive chef Greg Barnhill to run food and aid with expediting and even help sweep the line it's proof enough there is nothing beyond constraints of any position to do anything possible to assure pushing to exceed guest expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  10. This company was founded on great principles of serving the guest by making sure the employees are recognized and valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Associate
    Current Employee - Guest Service Associate

    I have been working at Omni Hotels full-time (more than a year)

    Pros

    Health benefits are fairly good.

    Cons

    A few individual managers may not represent the ideas set forth by the company's ultimate founder/leader and this is unfortunate.

    Advice to ManagementAdvice

    Walk your talk. It's one thing to promote taking care of the employees so they want to serve the guests better, but actions speak louder than words.

    Recommends
    Neutral Outlook
  11. Great Company. Smaller chain with great business model.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels

    Pros

    quality facilities, fair management, good 401k & benefits

    Cons

    usually need to move around to be promoted. many managers make less than the hourly employees when you break it down. Their management training program for college grads is essentially 30k per year to work 55-60 hour weeks.

    Recommends
    Positive Outlook

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