Omni Hotels Reviews

Updated October 20, 2014
Updated October 20, 2014
211 Reviews
4.0
211 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
108 Ratings

Review Highlights

Pros
  • Omni is a financially sound company with lots of opportunity for growth and relocation (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 10 reviews)


Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company for growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time

    Pros

    Omni has proved that they are different from many other companies who require a significant level of previous experience just to get started. Their training program success rate speaks for itself as many of the once trainees have since been promoted into a range of entry level management to executive level management positions. There is a very close-knit, "look out for each other" kind of mentality at each of the properties that makes it difficult to leave should you want to transfer around. Omni is still small enough that you don't become lost like you may in a corporate culture.

    Cons

    Omni is at a critical point of expansion that will shift it from a small company to a medium/large company. With this change it has become a more noteable struggle to figure out what priorities matter more. Benefits year over year have not increased too dramatically, but we have lost that one on one ability to discuss benefit options during enrollment. There are several areas where a more hands off approach has been applied- this is not to say that this concept is bad, just something new when it comes to Omni. That being said, these changes do not outweigh the positives of such a caring, development-focused culture!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Over all satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Function Space Manager in Dallas, TX
    Current Employee - Function Space Manager in Dallas, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Family feel, upward mobility, fun!

    Cons

    Salary and benefits lower than comp set

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Wonderful Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Omni Hotels full-time

    Pros

    Good opportunity for growth - a lot of people are able to transfer and/or be promoted to other areas or hotels. GREAT company culture that is supported from top management down to all levels. Friendly 'family' atmosphere - always a pleasure to come to work, even during challenging days. They have a wide benefit package available and host fun events for the associates throughout the year.

    Cons

    Hospitality is challenging as a field, so if a coworker is not customer service driven, it can be a challenge to get everyone on the same page.

    Advice to ManagementAdvice

    Continue to support the trilogy and keep your associate's best interest on the same level as your guest's.

    Recommends
    Positive Outlook
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  5.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Restaurant Manager in Austin, TX
    Current Employee - Assistant Restaurant Manager in Austin, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Advancement
    Invest in its employees
    Overall a happy place to work

    Cons

    Low pay
    The benefits could be a lot better

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lack of leadership and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food & Beverage in Los Angeles, CA
    Former Employee - Food & Beverage in Los Angeles, CA

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    I worked with a lot of very talented, committed people who really cared about doing their best and wanted to make things better. Some great managers with vision and ability to inspire and motivate employees.

    Cons

    Good managers didn't seem to last long, and some managers came along who were at best not qualified and at worst abusive to employees. Low employee morale in many departments due to lack of respect, leadership, and fairness.

    Advice to ManagementAdvice

    Investigate issues rather than assume lower level employees did something wrong. Communicate better -- more honestly and more often -- with employees at all levels. Spend a little extra to hire managers who are committed to excellence.

  7.  

    Overall, a great place to work and grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    Great culture and values. It is nice that all of the hotels are owned by one owner and our company policies and core values are consistent throughout the brand. Awesome support from upper management. Family-like atmosphere on property all the way up to corporate.

    Cons

    Slow advancement opportunities in some cities, pay could be more competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 8 years)

    Pros

    Family Environment, Growth Potential, Perks,Opportunites

    Cons

    Compensation, Training, Expensive benefits, Frugal company

    Recommends
  9.  

    Great benefits, excellent place to launch or develop career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager in Fort Worth, TX
    Current Employee - Assistant Front Office Manager in Fort Worth, TX

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    One owner owns all properties and so the hotel standards are the same across the nation

    Cons

    Work-Life Balance is tipped in favor of work. Many company activities and benefits to offset that however.

    Advice to ManagementAdvice

    Keep developing your staff and promote internal promotions

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    New Employee At Omni - Happy with Decision to Join

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Great training, everyone has been very welcoming and was given the tools to suceed. Fast growing company with much opportunity for the future.

    Cons

    Can't say I have any cons yet. So far this has been a great change and the balance and workload has been manageable. Feel that I have the ability to positively affect change.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Omni Hotels really believes in showing associate appreciation. This type of atmosphere helps to create a positive and hard working atmosphere.

    All associates, no matter what level or department, are "empowered" to make whatever decisions necessary to please the guest.

    Cons

    Very corporate driven. Guidelines on what you can wear (everything from clothes to what color nail polish) is very strict.

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