Omni Hotels Reviews

Updated September 27, 2014
Updated September 27, 2014
207 Reviews
4.0
207 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
106 Ratings

Review Highlights

Pros
  • Great company that practices its culture from the CEO all the way through the organization (in 9 reviews)

  • Great people work here, free meals and good travel benefits for some incredible places (in 9 reviews)


Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Restaurant Manager  in  Austin, TX
    Current Employee - Assistant Restaurant Manager in Austin, TX

    I have been working at Omni Hotels full-time for more than a year

    Pros

    Advancement
    Invest in its employees
    Overall a happy place to work

    Cons

    Low pay
    The benefits could be a lot better

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall, a great place to work and grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time for more than 3 years

    Pros

    Great culture and values. It is nice that all of the hotels are owned by one owner and our company policies and core values are consistent throughout the brand. Awesome support from upper management. Family-like atmosphere on property all the way up to corporate.

    Cons

    Slow advancement opportunities in some cities, pay could be more competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time for more than 8 years

    Pros

    Family Environment, Growth Potential, Perks,Opportunites

    Cons

    Compensation, Training, Expensive benefits, Frugal company

    Recommends
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  5.  

    Great benefits, excellent place to launch or develop career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager  in  Fort Worth, TX
    Current Employee - Assistant Front Office Manager in Fort Worth, TX

    I have been working at Omni Hotels full-time for more than 3 years

    Pros

    One owner owns all properties and so the hotel standards are the same across the nation

    Cons

    Work-Life Balance is tipped in favor of work. Many company activities and benefits to offset that however.

    Advice to ManagementAdvice

    Keep developing your staff and promote internal promotions

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    New Employee At Omni - Happy with Decision to Join

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Omni Hotels full-time for less than a year

    Pros

    Great training, everyone has been very welcoming and was given the tools to suceed. Fast growing company with much opportunity for the future.

    Cons

    Can't say I have any cons yet. So far this has been a great change and the balance and workload has been manageable. Feel that I have the ability to positively affect change.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at Omni Hotels full-time for more than a year

    Pros

    Omni Hotels really believes in showing associate appreciation. This type of atmosphere helps to create a positive and hard working atmosphere.

    All associates, no matter what level or department, are "empowered" to make whatever decisions necessary to please the guest.

    Cons

    Very corporate driven. Guidelines on what you can wear (everything from clothes to what color nail polish) is very strict.

  8. 1 person found this helpful  

    Look Out for Yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AFOM
    Current Employee - AFOM

    I have been working at Omni Hotels full-time for more than a year

    Pros

    They'll assist in relocating you, and getting hired was fairly simple. They're a growing company, so new hotels are popping up in all major cities.

    Cons

    It's difficult to get straight answers to questions you may have about the company or even just your job duties in general. Frequent movement of managers leads to inconsistencies of standards and policies in place in any given hotel (and each hotel may vary slightly).

    Advice to ManagementAdvice

    Be transparent with the associates; it'll be greatly appreciated and lead to building stronger ties with them throughout their career. Take time to focus on associates' career development, which ultimately will benefit the company in the long run.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    They seem amazing but they do not care about their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Atlanta, GA
    Former Employee - Front Desk Agent in Atlanta, GA

    I worked at Omni Hotels full-time for more than a year

    Pros

    Great Learning experience for sure. I learned a lot about the industry in a fast paced environment. The hotel is absolutely gorgeous and made coming to work among its grandeur exciting. Great co-workers who have become lifelong friends. Guest could be problematic at times but overall i met many interesting and great people who I still keep in contact with.

    Cons

    This was the worst management i have ever worked for. They loved to schedule back to back shifts especially on days with big events. They would schedule a person to work till 11pm on a night of a concert or sporting event and expect you back in at 6am the next morning. They work you hard and play favorites. The favorites could take off whenever they wanted and they could be late to work if they felt like it. Upper management and HR ignore every issue and dont stand up for employees.

    Advice to ManagementAdvice

    My advice? Take a look at your people and listen to what they actually have to say candidly and dont take the manager's side all the time. Sometimes, the shift worker is right. A small survey once a year when the management is kissing up to those employees doesn't cut it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great chance for experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PBX/Ideal Services  in  Atlanta, GA
    Current Employee - PBX/Ideal Services in Atlanta, GA

    I have been working at Omni Hotels full-time for more than a year

    Pros

    You definitely gain customer service skills. Your team is almost like a family.

    Cons

    It can get hectic quite often. Not the best with preparing for large groups as of yet.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great overall, corporate to a 'T'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Omni Hotels full-time for more than 8 years

    Pros

    Promotion from within and development of individuals skills.

    Cons

    Micromanagement of leveled management staff.

    Recommends
    Positive Outlook
    No opinion of CEO

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