Omni Hotels Reviews

Updated October 6, 2014
Updated October 6, 2014
209 Reviews
4.0
209 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
107 Ratings

Review Highlights

Pros
  • Great company that practices its culture from the CEO all the way through the organization (in 9 reviews)

  • Great people work here, free meals and good travel benefits for some incredible places (in 9 reviews)


Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Over all satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Function Space Manager in Dallas, TX
    Current Employee - Function Space Manager in Dallas, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Family feel, upward mobility, fun!

    Cons

    Salary and benefits lower than comp set

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Restaurant Manager in Austin, TX
    Current Employee - Assistant Restaurant Manager in Austin, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Advancement
    Invest in its employees
    Overall a happy place to work

    Cons

    Low pay
    The benefits could be a lot better

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lack of leadership and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food & Beverage in Los Angeles, CA
    Former Employee - Food & Beverage in Los Angeles, CA

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    I worked with a lot of very talented, committed people who really cared about doing their best and wanted to make things better. Some great managers with vision and ability to inspire and motivate employees.

    Cons

    Good managers didn't seem to last long, and some managers came along who were at best not qualified and at worst abusive to employees. Low employee morale in many departments due to lack of respect, leadership, and fairness.

    Advice to ManagementAdvice

    Investigate issues rather than assume lower level employees did something wrong. Communicate better -- more honestly and more often -- with employees at all levels. Spend a little extra to hire managers who are committed to excellence.

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  5. 1 person found this helpful  

    Look Out for Yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AFOM
    Current Employee - AFOM

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    They'll assist in relocating you, and getting hired was fairly simple. They're a growing company, so new hotels are popping up in all major cities.

    Cons

    It's difficult to get straight answers to questions you may have about the company or even just your job duties in general. Frequent movement of managers leads to inconsistencies of standards and policies in place in any given hotel (and each hotel may vary slightly).

    Advice to ManagementAdvice

    Be transparent with the associates; it'll be greatly appreciated and lead to building stronger ties with them throughout their career. Take time to focus on associates' career development, which ultimately will benefit the company in the long run.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    They seem amazing but they do not care about their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Atlanta, GA
    Former Employee - Front Desk Agent in Atlanta, GA

    I worked at Omni Hotels full-time (more than an year)

    Pros

    Great Learning experience for sure. I learned a lot about the industry in a fast paced environment. The hotel is absolutely gorgeous and made coming to work among its grandeur exciting. Great co-workers who have become lifelong friends. Guest could be problematic at times but overall i met many interesting and great people who I still keep in contact with.

    Cons

    This was the worst management i have ever worked for. They loved to schedule back to back shifts especially on days with big events. They would schedule a person to work till 11pm on a night of a concert or sporting event and expect you back in at 6am the next morning. They work you hard and play favorites. The favorites could take off whenever they wanted and they could be late to work if they felt like it. Upper management and HR ignore every issue and dont stand up for employees.

    Advice to ManagementAdvice

    My advice? Take a look at your people and listen to what they actually have to say candidly and dont take the manager's side all the time. Sometimes, the shift worker is right. A small survey once a year when the management is kissing up to those employees doesn't cut it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall, a great place to work and grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    Great culture and values. It is nice that all of the hotels are owned by one owner and our company policies and core values are consistent throughout the brand. Awesome support from upper management. Family-like atmosphere on property all the way up to corporate.

    Cons

    Slow advancement opportunities in some cities, pay could be more competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than 8 years)

    Pros

    Family Environment, Growth Potential, Perks,Opportunites

    Cons

    Compensation, Training, Expensive benefits, Frugal company

    Recommends
  9.  

    Great benefits, excellent place to launch or develop career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager in Fort Worth, TX
    Current Employee - Assistant Front Office Manager in Fort Worth, TX

    I have been working at Omni Hotels full-time (more than 3 years)

    Pros

    One owner owns all properties and so the hotel standards are the same across the nation

    Cons

    Work-Life Balance is tipped in favor of work. Many company activities and benefits to offset that however.

    Advice to ManagementAdvice

    Keep developing your staff and promote internal promotions

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    New Employee At Omni - Happy with Decision to Join

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Great training, everyone has been very welcoming and was given the tools to suceed. Fast growing company with much opportunity for the future.

    Cons

    Can't say I have any cons yet. So far this has been a great change and the balance and workload has been manageable. Feel that I have the ability to positively affect change.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    Omni Hotels really believes in showing associate appreciation. This type of atmosphere helps to create a positive and hard working atmosphere.

    All associates, no matter what level or department, are "empowered" to make whatever decisions necessary to please the guest.

    Cons

    Very corporate driven. Guidelines on what you can wear (everything from clothes to what color nail polish) is very strict.

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