Omni Hotels Reviews

Updated August 3, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
148 Ratings

Pros
  • Good opportunity for growth - a lot of people are able to transfer and/or be promoted to other areas or hotels (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 11 reviews)

Cons
  • Upper management is unapproachable and out of touch (in 14 reviews)

  • long hours scheduling is the worst (in 13 reviews)

More Pros and Cons

341 Employee Reviews

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  1. Decent college job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Meet a lots of people and get paid what you're worth. (personality, etc). Flexible hours and easy to work with the team. The Guest Services manager position is a rough one, in my 2 years at Omni i had 4 managers.

    Cons

    You're the errand boy for multiple departments, its really not that big of a deal depending on what kind of employee you are but, this takes you away from guests usually and that mean less tip money.

    Advice to Management

    none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none none


  2. Fair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Omni Hotels full-time (More than a year)

    Pros

    If you love the hotel business, this is the job for you. Great learning experience, especially at this location.

    Cons

    Same thing different day. Pay is not great


  3. Great company for those who are new to hospitality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Omni Hotels (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunity to advance. Great mentors available to help you go in the hospitality industry.

    Cons

    lower pay than other companies. Long hours.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i just started, but i already love this company. they empower their employees and give you all the tools you need to succeed.

    Cons

    Pay could be better, but there is lots of opportunity for advancement. I cannot think of anything else negative.

    Advice to Management

    Keep doing what you are doing. I am so glad to be a part of this great company. Don't change a thing.


  6. Director of Catering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Omni Hotels full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work.

    Cons

    Slow growth of area (city)


  7. Terrible Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PBX/Ideal Services in Nashville, TN
    Former Employee - PBX/Ideal Services in Nashville, TN

    I worked at Omni Hotels full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Free food from in room dining -That's about it

    Cons

    -Favoritism -Felt like I was back in high school with gossiping, drama, and of course the “popular” people. -Managers feed off of the drama and mostly the ones causing it -Employee schedule system stinks and it is hard to have a for sure answer if you can go on a vacation or not -Department was always short staffed and management forced employees to work 50+ hours a week and did not help out. -Not a safe environment, no one has proper training or understands protocol for simple things like a fire alarm.

    Advice to Management

    When your team has experience and actually have degrees take their feedback instead of only listening to your inner circle. You only have omni experience and there is always room for change


  8. The Power of Omni - its Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Omni Hotels full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Omni has a very strong company culture that cares about the employees. The career development for each associate is always a priority for them. I am always supported by the home office and not trying to find out what I did wrong. Omni provides some of the best services in the industry--check out the Tripadvisor ranking of the hotels in various market.

    Cons

    They do not market themselves well enough, in my opinion. Omni just received the top rank #1 J.D. Powers in Service Excellence in the Upper Upscale and rank #4 in the Luxury segment.

    Advice to Management

    Join Omni if you are looking for a company that cares about people and not just a CEO that goes on stage, but does not "walk the talk." The leaders are genuine, caring and have high business acumen.


  9. Solid Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growing privately held, Hotel firm that owns and manages the large majority of their assets. Small enough to have personal connections with Senior Management, large enough to offer wide range of advancement options. Great sales incentive program and true attention to associate appreciation.

    Cons

    Experiencing small growing pains and a little too small to fully compete with the established chains, especially on global level.


  10. Helpful (1)

    The Homestead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hot Springs, VA
    Current Employee - Anonymous Employee in Hot Springs, VA

    I have been working at Omni Hotels full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Company Name itself looks good on a resume

    Cons

    Equipment is constantly broken or needs fixing which makes it very hard to get the job done. All the kitchens need remodeling and have continuous roach and rodent problems.

    Advice to Management

    Start thinking of the better interest of your employees rather than your best interest and maybe you'll be able to keep out of state/city employees more than a year. People can withstand small towns with a great job that they're happy at. Most employees are not happy here


  11. ADOH

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adoh in Houston, TX
    Current Employee - Adoh in Houston, TX

    I have been working at Omni Hotels full-time (More than 3 years)

    Pros

    Good, healthy,fun, core, values, exciting

    Cons

    Long hours, long days, long nights

    Advice to Management

    Live life laugh and have fun



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