Omni Hotels

www.omnihotels.com

Omni Hotels Reviews

Updated January 24, 2015
Updated January 24, 2015
244 Reviews
3.8
244 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
121 Ratings

Review Highlights

Pros
  • Omni is a financially sound company with lots of opportunity for growth and relocation (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 11 reviews)


Cons
  • Upper management and HR ignore every issue and dont stand up for employees (in 14 reviews)

  • Long hours - but that's to be expected in the hospitality industry (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    You're like family and everyone works together

    Cons

    Pay could be much better

  2.  

    Best used as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Manager
    Current Employee - Guest Services Manager

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Lucrative location offerings, education programs for upward movement available (if you qualify), upscale hotel experience, strong company culture, internal promotions considered before external candidates, and a clear understanding of corporate's goals.

    Cons

    Regardless of experience or education you will be given a low-ball offer, opportunity to grow is available so long as you can beat out the political atmosphere that is VERY much alive at the property level, Omni advertises itself as an industry leader, however, they do not price themselves as such to try and maximize their bottom line by pandering to the 3rd party market segment so you will see a number of nasty and volatile guests come through with unrealistic expectations who take advantage of the Power of One program by getting multiple comps per complaint which adds unnecessary stress to the associates and front line managers, the work-life balance for managers is a joke with some front line managers working 55-60+ hours a week to keep up with business demands in areas that are purposefully low-staffed so, again, the hotel can watch it's bottom line by cutting back on labor dollars while taking full advantage of it's underpaid salaried managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sous Chef in Boston, MA
    Current Employee - Sous Chef in Boston, MA

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    great company to work for

    Cons

    the omni in boston has to many people that do not leave or want to advance.

    Advice to ManagementAdvice

    weed those out that will not advance

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Atlanta, GA
    Former Employee - Server/Bartender in Atlanta, GA

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    The entire staff of the Omni Hotel is very supportive and helpful. The hours are crazy but they do their best to give you time off. They promote career growth and want you to succeed.

    Cons

    A lot of the assistant managers are brand new and have never managed people before. You will work 13 days in a row when you're busy and have months off when it is slow.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    One year of Shining Bright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Committee Member in San Antonio, TX
    Current Employee - Executive Committee Member in San Antonio, TX

    I have been working at Omni Hotels full-time (more than an year)

    Pros

    This is a company with a clear vision of how important are their associates for the company success. It not all about the money, its about caring and Omni cares.

    Cons

    Working in Omni is great. Working at the hotel with the highest Associates Engagement Survey score its even better. Hard to find cons.

    Advice to ManagementAdvice

    Keep the triology as your north! Greatness os coming our way!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chef De Cuisine in New Haven, CT
    Former Employee - Chef De Cuisine in New Haven, CT

    I worked at Omni Hotels full-time (less than an year)

    Pros

    A great place to work strong team work and professionalism

    Cons

    Not willing to mature great talented Chefs

    Advice to ManagementAdvice

    Give great Chefs the time needed to succeed in your system and you will find your culinary work force much stronger

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Feels like a Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    I had the pleasure of working with Omni for 4 years and found that I really like going into work everyday. The company is focused and driven, allowing for growth opportunities for those who want them. The highlight is the culture and feeling of being in a "family". Great job making it feel like more than just a job.

    Cons

    Exponential growth could allow for some small things to get lost in the shuffle. And be sure salaries are correct for the given marketplace.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My employment at Omni is exactly what I was looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Westminster, CO
    Current Employee - Banquet Server in Westminster, CO

    I have been working at Omni Hotels full-time (less than an year)

    Pros

    Great co-workers and the events that are held here are awesome. The hours and pay is amazing. Absolutely love working here.

    Cons

    Some of the temps that are hired in for big events do not speak english, making it very difficult to work with them.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not the best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Omni Hotels

    Pros

    My co workers, location, hours

    Cons

    Management, pay for parking, poor benefits

    Advice to ManagementAdvice

    Better management selection

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Poor Leadership, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dual Role: Event Concierge/Catering Assistant in San Antonio, TX
    Former Employee - Dual Role: Event Concierge/Catering Assistant in San Antonio, TX

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    its a great company to familiarize yourself with hospitality. Excellent benefits including discounted hotel stays, discounted products and services through partnerships with other companies such as AT&T, Sprint, Disney, Bank of America, and many more. Offer development programs to associates with college degrees.

    Cons

    low pay, poor leadership, condescending managers, burnout quickly because there's always a "budget" to consider

    Advice to ManagementAdvice

    to upper management: you should come up with a program to train associates who have a manager role to be more professional, work on their leadership skills and respect. Just because they are a manager, it does not give them the right to abuse their authority and use condescending times when talking to other hotel personnel. I have warned many people to steer clear of the horrible catering department at the Omni Colonnade because they don't know what respect is or how to lead a team for the better.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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