Omni Hotels Reviews in Richmond, VA

194 Reviews

4.1
194 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Omni Hotels CEO Jim Caldwell
Jim Caldwell
101 Ratings

Review Highlights

Pros
  • It's a far better working environment than found in Starwood, Marriott, Hilton, etc (in 8 reviews)

  • Great company that practices its culture from the CEO all the way through the organization (in 7 reviews)


Cons
  • Long hours during the holiday season, weekends, and the summer months (in 12 reviews)

  • Work life balance is a challenge (in 4 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Low Standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent  in  Richmond, VA
    Current Employee - Guest Service Agent in Richmond, VA

    I have been working at Omni Hotels full-time for more than a year

    Pros

    Great room discounts and opportunity to go above and beyond for guest.

    Cons

    One of their biggest beliefs which is promote within is rarely utilized, lack of training, complacent which subpar standards

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    DO NOT WORK HERE!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Omni Hotels full-time for more than a year

    Pros

    It is a three star hotel. You meet great people.

    Cons

    The managers do not respect you at all. They build the position up and let you believe you are going to make a ton of money and then you don't even make minimum wage. They do not appropriately train you and let you learn on your own, but they expect you to give four diamond service. They do not give you the tools you need to do your job. They do not care about any issues you experience while working here, because they can easily replace you with a sad sap who thinks the place is great (takes about two months for them to figure it out). They have a high turn over rate, which means that the people who do work here dont want to. My advice to a future applicant: DO NOT APPLY HERE!!! and if you don't believe me, go to the Omni Richmond and ask the workers if they like their jobs. Ask more than one person, they will tell you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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