OnStar
2.4 of 5 27 reviews
www.onstar.com Detroit, MI 1 to 5 Employees

OnStar Reviews

Updated Jun 30, 2014

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2.4 27 reviews

                             

0% Approve of the CEO

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Mary Chan

(1 ratings)

36% of employees recommend this company to a friend
27 Employee Reviews
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    Good goals, good group, room to improve

    Anonymous Employee (Current Employee)
    Detroit, MI

    ProsLots of work, cool work

    ConsHard to implement change a lot of work not enough people

    Advice to Senior ManagementTenure leaders longer

    Yes, I would recommend this company to a friend

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    Dead end career!!!!

    Senior Engineer (Current Employee)
    Detroit, MI

    ProsGood work life balance, benefits, and workload
    Innovative company where products are exciting to work on
    Gives exposure to leadership level and opportunity to demonstrate your skills
    Work here if you are 55+ and just want to chill until retirement

    Cons- Good ol boy network
    - Many promotions have been given to people who don't deserve it.
    - Good performers are rewarded by more work, but without any recognition/reward
    - Poor performers are not punished at all due to HR headaches I assume
    - Management is very weak from bottom to top. It feels like blind leading a blind
    - Too much churn in the organization and doesn't seem to be stopping. Been like that for years now.
    - Everyone have their own agendas and no one really cares about the product or the company.
    - People who have been there a while think they have earned the rights to just chill until retirement. They mostly consult others rather than doing real engineering. They think they are on a gravy train.

    Advice to Senior ManagementSlowly get rid of everyone or reduce their authority who have been there more than 7 years. Don't just bring new people from outside thinking they will come in and change the system. They will most likely leave soon due to frustration. Don't play favoritism when giving a promotion. Reduce workforce and become lean. Make people accountable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Aren't we on the same team?

    Senior Business Analyst (Current Employee)
    Detroit, MI

    ProsGood work-life balance, good pay, good benefits.

    ConsNo sense of common purpose. Everyone competes with everyone else.

    Advice to Senior ManagementA little leadership goes a long way. Try it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Time warp to 1995

    Program, Process and Financial Manager (Former Employee)
    Detroit, MI

    ProsThe connected car will be a very exciting technology area to work on in the coming years. With the right company, a good, committed person will be able to do amazing things. Unfortunately, this is not the right company.

    ConsEntrenched middle and senior management who still operate as if it's 1995, and have no interest and no incentive to improve their work processes or technology. Middle management will actively seek out and eliminate anyone who attempts to rock their boat. More back-room, scheming management politics than any other place I've worked.

    Advice to Senior ManagementGM Management needs to force changes: fire current senior management, and give a lot of early retirement to long-term deadwood in middle management. Bring in people who have genuine enthusiasm for the product, and have experience with 21st century software development.

    No, I would not recommend this company to a friend

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    Technology Company With No Human Resource Capability

    Anonymous Employee (Former Employee)

    ProsStrong technological know-how; captive market in parent company

    Conssenior management not focused on team; inability to prioritize appropriately

    No, I would not recommend this company to a friend

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    Great Product and company, but lacking strong Sr. Leadership

    Anonymous Employee (Former Employee)

    ProsThe OnStar service is a great product and I enjoyed being a part of a company that worked to keep their subscribers safe.

    ConsDuring my three years with the company, I had four different supervisors. There were also four different presidents and one temporary president during that time. The inconsistency of leadership was very concerning.

    Advice to Senior ManagementKeep up the good work on the product, but try to maintain some consistency in leadership positions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Horrible

    Anonymous Employee (Former Employee)

    ProsI have no pros to share about the company

    ConsAbsolutely a horrible work environment.

    Advice to Senior ManagementLook at the people that are leading the group and get rid of them!!!

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    Where you go when you want to watch your career die

    Business Analyst (Former Employee)
    Detroit, MI

    ProsThe people, it seems like even in the most dreadful environments there are wonderful people that make the days tolerable.

    ConsGM bankruptcy in general - led to no movement, everyone frozen in their positions.

    Advice to Senior ManagementThe culture has not changed post bankruptcy. It is likely it never will. Good people will come and good people will go and the company is content to run its business that way.

    No, I would not recommend this company to a friend

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    Didn't learn a single lesson from being bailed out

    Business Analyst (Former Employee)
    Detroit, MI

    ProsVery challenging work, some very good, dedicated co-workers and some of the most advanced infotainment in the industry.

    ConsHR holds too much power. When management is faced with an employee upset about a situation, they double down on the behavior. If you don't toot the party line, your considered a threat to the company and the cause of a hostile work environment.

    Advice to Senior ManagementLearn what true leadership is. There are OnStar executives who need to leave. Treat workers who put everything into their work with respect.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    IT Management are bullies

    IT Project Manager (Current Employee)
    Detroit, MI

    ProsOnStar has lots of smart people and still the best example of how GM can innovate

    ConsNo let up on employee expectations without true appreciation. Lots of speeches about appreciation but little true effort or slack for lateness. Management relishes how they treat everyone like it is a badge of honor to not having a life. The CIO seems to believe he is doing the right things but the next layer of management is absolutely awful. Try less managing and more leading.

    Advice to Senior ManagementWhy not truly stand behind all the talk that has come out the last couple years? I do think some of the newer management hires on the business side have the right spirit and vision, but most Directors are just arrogant and don't truly engage with the resources that make things go.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at OnStar reviews and ratings — including employee satisfaction and approval rating for OnStar CEO Mary Chan. All 27 reviews posted anonymously by OnStar employees.