OnStar

  www.onstar.com
  www.onstar.com

OnStar Reviews

Updated September 2, 2014
Updated September 2, 2014
28 Reviews
2.3
28 Reviews
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Mary Chan
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Employee Reviews

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  1. 1 person found this helpful  

    Good goals, good group, room to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at OnStar full-time (more than 5 years)

    Pros

    Lots of work, cool work

    Cons

    Hard to implement change a lot of work not enough people

    Advice to ManagementAdvice

    Tenure leaders longer

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Hard to describe just how bad it is...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management in Detroit, MI
    Former Employee - Project Management in Detroit, MI

    I worked at OnStar full-time

    Pros

    - There are still people who want the right things
    - Some still strive for change
    - Newer technology is there... (not used as it should be)

    Cons

    Much of leadership is out of touch with reality and the times. The joke among most is that leadership acts as if it is the 1990's.
    - Unprofessional
    - Extremely immature environment
    - No accountability
    - Massive Silo's with an extreme lack of good process, systems, and communication.
    - You will not be used for your experience or knowledge
    - Leadership has no working knowledge on best practices and how to run Enterprise IT
    - Massive amounts of waste and poor utilization of people and technology
    - Meetings required for everything and anything.
    - No focus on the customer
    - Strategy of charge more instead of drive down the cost
    - Organization is run on SharePoint and Spreadsheets. (Not a joke)

    The list goes on and on. This is the best example I've seen of how not to run Enterprise IT.

    *Note: All of the negative's you read in the other reviews... are true.

    Advice to ManagementAdvice

    A vast quantity of legacy employees/management/leadership need to be removed. The current culture and many of the people are toxic and detrimental to a successful environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Dead end career!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Detroit, MI
    Current Employee - Senior Engineer in Detroit, MI

    I have been working at OnStar full-time (more than 3 years)

    Pros

    Good work life balance, benefits, and workload
    Innovative company where products are exciting to work on
    Gives exposure to leadership level and opportunity to demonstrate your skills
    Work here if you are 55+ and just want to chill until retirement

    Cons

    - Good ol boy network
    - Many promotions have been given to people who don't deserve it.
    - Good performers are rewarded by more work, but without any recognition/reward
    - Poor performers are not punished at all due to HR headaches I assume
    - Management is very weak from bottom to top. It feels like blind leading a blind
    - Too much churn in the organization and doesn't seem to be stopping. Been like that for years now.
    - Everyone have their own agendas and no one really cares about the product or the company.
    - People who have been there a while think they have earned the rights to just chill until retirement. They mostly consult others rather than doing real engineering. They think they are on a gravy train.

    Advice to ManagementAdvice

    Slowly get rid of everyone or reduce their authority who have been there more than 7 years. Don't just bring new people from outside thinking they will come in and change the system. They will most likely leave soon due to frustration. Don't play favoritism when giving a promotion. Reduce workforce and become lean. Make people accountable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Aren't we on the same team?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Detroit, MI
    Current Employee - Senior Business Analyst in Detroit, MI

    I have been working at OnStar full-time (less than an year)

    Pros

    Good work-life balance, good pay, good benefits.

    Cons

    No sense of common purpose. Everyone competes with everyone else.

    Advice to ManagementAdvice

    A little leadership goes a long way. Try it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Time warp to 1995

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program, Process and Financial Manager in Detroit, MI
    Former Employee - Program, Process and Financial Manager in Detroit, MI

    I worked at OnStar as a contractor (less than an year)

    Pros

    The connected car will be a very exciting technology area to work on in the coming years. With the right company, a good, committed person will be able to do amazing things. Unfortunately, this is not the right company.

    Cons

    Entrenched middle and senior management who still operate as if it's 1995, and have no interest and no incentive to improve their work processes or technology. Middle management will actively seek out and eliminate anyone who attempts to rock their boat. More back-room, scheming management politics than any other place I've worked.

    Advice to ManagementAdvice

    GM Management needs to force changes: fire current senior management, and give a lot of early retirement to long-term deadwood in middle management. Bring in people who have genuine enthusiasm for the product, and have experience with 21st century software development.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great Product and company, but lacking strong Sr. Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OnStar full-time (more than 3 years)

    Pros

    The OnStar service is a great product and I enjoyed being a part of a company that worked to keep their subscribers safe.

    Cons

    During my three years with the company, I had four different supervisors. There were also four different presidents and one temporary president during that time. The inconsistency of leadership was very concerning.

    Advice to ManagementAdvice

    Keep up the good work on the product, but try to maintain some consistency in leadership positions.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OnStar full-time (more than an year)

    Pros

    I have no pros to share about the company

    Cons

    Absolutely a horrible work environment.

    Advice to ManagementAdvice

    Look at the people that are leading the group and get rid of them!!!

  9. 1 person found this helpful  

    Technology Company With No Human Resource Capability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OnStar full-time (more than an year)

    Pros

    Strong technological know-how; captive market in parent company

    Cons

    senior management not focused on team; inability to prioritize appropriately

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Where you go when you want to watch your career die

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Detroit, MI
    Former Employee - Business Analyst in Detroit, MI

    I worked at OnStar full-time (more than 3 years)

    Pros

    The people, it seems like even in the most dreadful environments there are wonderful people that make the days tolerable.

    Cons

    GM bankruptcy in general - led to no movement, everyone frozen in their positions.

    Advice to ManagementAdvice

    The culture has not changed post bankruptcy. It is likely it never will. Good people will come and good people will go and the company is content to run its business that way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Didn't learn a single lesson from being bailed out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Detroit, MI
    Former Employee - Business Analyst in Detroit, MI

    I worked at OnStar full-time (more than an year)

    Pros

    Very challenging work, some very good, dedicated co-workers and some of the most advanced infotainment in the industry.

    Cons

    HR holds too much power. When management is faced with an employee upset about a situation, they double down on the behavior. If you don't toot the party line, your considered a threat to the company and the cause of a hostile work environment.

    Advice to ManagementAdvice

    Learn what true leadership is. There are OnStar executives who need to leave. Treat workers who put everything into their work with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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