OnTrac Reviews

Updated July 22, 2015
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Robert E. Humphrey
12 Ratings

29 Employee Reviews

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  1. Don't Get Lured Into Being A Contract Driver!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Drive
    Current Employee - Drive

    I have been working at OnTrac

    Doesn't Recommend
    Doesn't Recommend

    Pros

    An out-of-this-world workout. No gym membership needed! Friendly drivers. The hope of making good money. Feeling like you're contributing to something good.

    Cons

    The hiring manager, or RSP, will serve the independent contractor driver position to you on a silver platter. The reality? An overload of packages to be delivered due to a lack of drivers to cover all routes. Gold (before 8 a.m.) and Sunrise (before 10:30) packages must be delivered before your regular route begins, whatever "regular" means. If you get your own route, good for you! But short on drivers means having to help with other routes. ALL. THE. TIME. 13 hour work days easy, if not more.. Back-breaking, sweaty work. Oh, there's the evening pick ups that your hiring manager forgot to tell you about until you show up for your first day of contracting. While trying to deliver an overload of packages, you must also stop what you're doing in the late afternoon, pick up packages from numerous companies AND drive them to the warehouse for processing, which is usually 10 to 15 miles away. Then you will be able to continue your route, or yours and whoever else's route you're helping with that day. Driver pay is terrific before you sign the contract and purchase your cargo van. When you get your first check (if you last that long), you realize that you could make more money elsewhere, and save your body and sanity at the same time. DON'T BE DESPERATE FOR A JOB FOLKS, STAY AWAY OR YOU'LL BE STUCK WITH REGRETS AND A CARGO VAN!

    Advice to Management

    The economy has many of us working-class people doing things that we wouldn't do if we were financially independent. Good luck!


  2. Typical Call Center Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Accounts Group in Chandler, AZ
    Former Employee - Special Accounts Group in Chandler, AZ

    I worked at OnTrac full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The staff overall is nice. They have great pay 14-15 per hour. Break room is nice and has free drinks and free food on Fridays. Good hours to choose from.

    Cons

    The calls can be really hard and super busy Management will tell you anything you want to hear to keep you happy. I was dragged along for months about being promoted and it never happened so I had to move on. LOTS of scandal and high school drama

    Advice to Management

    Actually do what you say your going do.


  3. Terrible place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Sparks, NV
    Former Employee - Lead in Sparks, NV

    I worked at OnTrac part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay, better than other places. That's about it. However, it was a great workout to get paid to do and you build a lot of friendships 'in the trenches' so to speak.

    Cons

    Back breaking work, management doesn't care about employees. Has 'you are replaceable' attitude. No room for growth or advancement. Management very inexperienced.

    Advice to Management

    Focus better on your employees, they are your money makers. Treat them like garbage and they are going to make your company look like garbage


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  5. Sorter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sorter AM
    Former Employee - Sorter AM

    I worked at OnTrac part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    $11 an hour starting pay, better than fast food or retail. Not much else.

    Cons

    Back breaking work, poor management, they treat their employees like garbage. No room for advancement, unless you want to destroy your body and stare at shipping labels for 3-5 years. Stay Away

    Advice to Management

    Hire some management who is compassionate toward other people, not just about numbers.


  6. Not Good!!

    Former Employee - Driver in Vancouver, WA
    Former Employee - Driver in Vancouver, WA

    I worked at OnTrac

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I had a Job. Some of the people were good.(Non-management).

    Cons

    It was just a job. management no good and do not care about the drivers. most of the drivers felt they were being ripped off. Great job if you like working from sunrise to sunset.

    Advice to Management

    Stop trying to screw the drivers out a decent wage with your so called restructure settlements. It must be nice to get a bonus while others struggle to make any kind of living!!


  7. Liked working there, despite low pay.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OnTrac full-time

    Pros

    The people were great. And the work environment was steady,

    Cons

    The pay wasn't that great. And management weren't helpful.


  8. Ontrac

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OnTrac

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Short hours, weekends off

    Cons

    Back breaking work, early work on mondays

    Advice to Management

    Patience with the employees


  9. Helpful (1)

    General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OnTrac

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The potential growth for the company is endless.

    Cons

    Good "ole Boys mentality"... not good.

    Advice to Management

    n/a


  10. Helpful (1)

    OK experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OnTrac part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good place to work with co workers

    Cons

    Not good management and poor management

    Advice to Management

    Treat employees better don't fire them for unreasonable reasons


  11. Helpful (1)

    Stressing on busy days specially tuesdays weds

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Delivery Driver in Oakland, CA
    Current Employee - Delivery Driver in Oakland, CA

    I have been working at OnTrac

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Alot of amazon packages are not signature required

    Cons

    Sunrise packages have to be delivered before 1030 am



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