Once Upon A Child Reviews

Updated August 20, 2014
Updated August 20, 2014
31 Reviews

2.3
31 Reviews
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Employee Reviews

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  1.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Once Upon A Child

    Pros

    30% discount, friendly employees, fairly flexible schedule

    Cons

    Weekends are a must, low wages, crappy customers

    Advice to ManagementAdvice

    Raise our pay!

  2.  

    Decent job but not a Career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Once Upon A Child full-time

    Pros

    Flexible schedule, friendly customers and coworkers (for the most part).

    Cons

    Little chance of advancement, low pay, bad for people with allergies and having to touch some really gross clothing.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Positive place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Longmont, CO
    Current Employee - Sales Associate in Longmont, CO

    I have been working at Once Upon A Child part-time for less than a year

    Pros

    Good people to work with. A good first job for many. Flexible schedule

    Cons

    Low pay and a lot of work.

    Recommends
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  5.  

    Decent place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Jacksonville, NC
    Former Employee - Shift Leader in Jacksonville, NC

    I worked at Once Upon A Child full-time for less than a year

    Pros

    Easy work. Pretty Good boss. Good pay and hours for the most part although weekends are necessary. Fast paced work environment. Sort through clothing. Hanging and Tagging. Rack Maintenance.

    Cons

    Got sick all the time from the germs on the products. Catty employees. Long hours on your feet although you can wear gym shoes which make it more comfortable.

    Advice to ManagementAdvice

    I think there should be more incentives for picking certain items that are in high demand. In this store, the customer ISNT always right and we shouldn't accept their items just to make them happy. I saw that happen on more than one occasion.

    Recommends
    Neutral Outlook
  6.  

    Once Upon a...Nightmare?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Gambrills, MD
    Former Employee - Sales Associate in Gambrills, MD

    I worked at Once Upon A Child part-time

    Pros

    Flexible hours
    Fairly friendly staff
    Convenient location

    Cons

    Quality of leadership: poor NOTE: For most of the time I worked at this store, there were no managers on staff. When the owners were on the premises, they were wishy-washy about enforcing rules and often gave into customer demands. This set a bad precedent and made the employees look incompetent.

    Work environment: neutral NOTE: The store was pretty clean and organized. Many of the customers, however, behaved horrendously. They seemed to think that when we rejected items they were trying to sell, we were also rejecting their tastes in apparel/accessories, their children, and their lives in general.

    Pay: poor NOTE: My hourly wage rose about 50 cents the entire duration of my employment.

    Benefits: poor NOTE: I don't think the store owners were interested in offering any health benefits, which probably explains why most (if not all) employees worked part-time.

    Advice to ManagementAdvice

    The owners should hire managers who are poised and professional. This means that they will need to offer higher starting salaries/hourly wages and be willing to let them do what they've been hired to do (i.e. manage). Additionally, the owners should take a few classes that will provide them with the skills necessary to function within business setting.

    Doesn't Recommend
  7.  

    Little things would help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Buyer  in  Mishawaka, IN
    Current Employee - Sales Associate/Buyer in Mishawaka, IN

    I have been working at Once Upon A Child part-time for more than a year

    Pros

    Co-Workers,great first job, Scheduling is really helpful

    Cons

    Too much work for the little pay, No one listens to others, disorganized and no trust

    Advice to ManagementAdvice

    listen to the workers

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Great if you have children...not so much if you just want to pay the bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Ann Arbor, MI
    Former Employee - Assistant Manager in Ann Arbor, MI

    I worked at Once Upon A Child full-time for more than 3 years

    Pros

    Steady paycheck, there is always a lot of work to do. Never really a slow period as people are always having babies and are in need of money for their used equipment and clothing. Easy to move up to assistant manager or find another management opportunity at another location. Meet some wonderful people who you can connect with and learn some retail experience. Great discounts as well, I know many people that hold this job for the small paycheck but mostly for the discount of baby/children clothing, equipment, toys, book etc.

    Cons

    Each store is owned by different people so it depends on who owns that specific store. There is no where to go but to be promoted to management level and even then your only paid very low hourly rate. You start off at minimum wage and don't go up very much from there. Customers can be extremely nasty to you so either have a tough skin or get out because there will be days when you may not want to go in. Its usually an all-female environment and that can lead to drama but again this can vary greatly by location as not ALL women are drama queens. This job is good for entry level customer service experience but no long term potential for career opportunities.

    Advice to ManagementAdvice

    More consistency from one store to the next. Rules, regulations etc. depend on who the owner is. Pay your employees appropriately. I only made $9 as an assistant manager and I was doing way more than was asked of me when I took that position. I was on call all the time and would have to run to the store for emergencies quite often. No benefits what so ever just the discount.

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Demanding, Unrewarding Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Once Upon A Child full-time for less than a year

    Pros

    Friendly coworkers, 20% discount, exposure to new and changing styles

    Cons

    Long hours well past scheduled time, low pay, unfair and impossible goals, inconsiderate at times, and employees often sacrifice personal life for employer.

    Advice to ManagementAdvice

    Display leadership in a more inviting way, understand and accept employees' concerns, raise compensation and regulate hours.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    DISORGANIZED!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Once Upon A Child

    Pros

    there is room for advancement, good deals on children clothes and items.

    Cons

    Totally disorganized and the behind the counter space is so small. everything is cluttered and hard to work around people. The management was really unprofessional as well.

    Doesn't Recommend
    Negative Outlook
  11.  

    The concept of the store is great but the Once Upon A Child in Savannah is Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Savannah, GA
    Former Employee - Sales Associate in Savannah, GA

    I worked at Once Upon A Child part-time for more than a year

    Pros

    very cheap clothing for your children, great selection of brands and styles of clothing for your children, the 20% discount also helps out allot

    Cons

    the management at the Savannah store is horrible the owner won't stand up for her employees that are good for her store she always sticks up for the bad ones who treat everyone like they are worthless. the employees there most of them are always up to no good backstabbing girls like in high school.

    Advice to ManagementAdvice

    start standing up for the good employees who keep trying to tell you the same things over and over and you never listen to them.

    Doesn't Recommend
    Negative Outlook

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