OneMain Financial (formerly CitiFinancial)

www.onemainfinancial.com
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OneMain Financial (formerly CitiFinancial) Reviews

Updated June 28, 2015
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2.8
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Recommend to a friend
Approve of CEO
OneMain Financial (formerly CitiFinancial) President and CEO Mary McDowell
Mary McDowell
82 Ratings

Pros
  • Good benefits- that's pretty much the only reason why I'm staying with the company (in 26 reviews)

  • Great benefits (medical) and good "line" folks (in 18 reviews)

Cons
  • If upper management likes you then your job is easier and promotions are too (in 14 reviews)

  • yea right thats a lie only ones benefiting is the branch and district manager (in 10 reviews)

More Pros and Cons

181 Employee Reviews

Sort: Popular Rating Date
  1. Honestly love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Branch Account Executive II in Minneapolis, MN
    Current Employee - Senior Branch Account Executive II in Minneapolis, MN

    I have been working at OneMain Financial (formerly CitiFinancial) full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The job sounds boring when your here "personal loans" for the title. It is not. I have so much energy on my way to work everyday. I absolutely love it. Management has taught me an immense amount about everything. The job teaches so many skills its ridiculous. It teaches underwriting, sales, customer service, collections, etiquette, efficiency, hard work all while having fun, enjoying time with Co workers, and making money. I have learned more from this job than I have anywhere else. My manager has to be the best in the country. He pushes me hard but doesn't yell/get frustrated/isn't mean. He has the best qualities to make employees successful. I respect his honesty and how good of a person he is along with my Co worker and district manager. You're helping people out of bad situations and they always thank you with a big smile before they leave. ALWAYS get paid for any overtime. Such a laid back yet challenging environment. The bonuses are fair and so great. Cash in your pocket on your check and also e-points to buy a variety of awesone things. I want to be with OneMain for the rest of my working career. Fun atmosphere, legitimate in every way, charity work, fair treatment, experience so many fields, work with customers of all sorts. Best job out there. My days fly by.

    Cons

    Honestly I have no complaints about this company. Nothing is hidden from me and I dont hide anything from my managers. Great atmosphere.

    Advice to Management

    Keep doing exactly what you are doing. It is working and making life long employees.


  2. Great Start To A Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneMain Financial (formerly CitiFinancial) full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Solid Flexible Schedule
    Possible Bonuses
    Realistic Advancement Opportunities
    Local offices that help develop great "Customer - Employee relationships
    Great Benefits

    Cons

    Can be rather time demanding when numbers aren't being met
    Bonuses are mainly based off Delinquency so they are easy to lose
    Customer base is mainly low income so much of the job is helping cure financial issues for customers.

    Advice to Management

    Be every responsive to employee concerns


  3. Audit Compliance review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Compliance Specialist in Fort Mill, SC
    Current Employee - Regulatory Compliance Specialist in Fort Mill, SC

    I have been working at OneMain Financial (formerly CitiFinancial) full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Small open environment; Fast Paced; Easy to speak to management; casual working environment.

    Cons

    Small company, not a lot of room for upward mobility and it is only 4 months per year, with 12 hour days 5 or 6 days a week.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. OneMain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at OneMain Financial (formerly CitiFinancial) full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good training - can move up

    Cons

    majorly pushy sales oriented - pressure filled job


  6. Helpful (1)

    Exciting and competitive

    Current Employee - Branch Manager in El Paso, TX
    Current Employee - Branch Manager in El Paso, TX

    I have been working at OneMain Financial (formerly CitiFinancial)

    Pros

    Rewarding job in consumer subprime lending industry.

    Cons

    Micromanagement of employees and managers


  7. Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Baltimore, MD
    Former Employee - Branch Manager in Baltimore, MD

    I worked at OneMain Financial (formerly CitiFinancial) (More than 10 years)

    Pros

    Very good company to work for.

    Cons

    Just putting in some long hours.

    Advice to Management

    There isn't any


  8. Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Williamston, NC
    Former Employee - Branch Manager in Williamston, NC

    I worked at OneMain Financial (formerly CitiFinancial) full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good Pay and one of the best incentive programs around to increase you base pay.

    Cons

    Policy is very strict no room for error. Very competitive environment. Its all about sales and how man loans can you book today. Collections chasing people down for payments. End of the month you had to work extended hours up to 9pm some times to get accounts collected. The percentage of past due accounts had a target that was very low. If you didn't meet the target in past due accounts they took money from your incentive cheks

    Advice to Management

    Loosen up on the micro managing. Give more HR authority to the branch manager instead of them not having a say so in the result of hr outcome


  9. Helpful (1)

    Most of the employees are focused on one thing and that is helping the customer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneMain Financial (formerly CitiFinancial)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Many employees are there for a long time. the people are great and the politics seem to be at a minimum.

    Cons

    The company runs a shoestring budget and with minimal number of employees. It makes it very difficult to get a promotion or advancement.


  10. Bae 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Branch Account Executive II in Los Angeles, CA
    Current Employee - Senior Branch Account Executive II in Los Angeles, CA

    I have been working at OneMain Financial (formerly CitiFinancial)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay good schedule off weekends office environment

    Cons

    Its all about sales sucks no professionalism

    Advice to Management

    More professionalism


  11. Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Memphis, TN
    Current Employee - Assistant in Memphis, TN

    I have been working at OneMain Financial (formerly CitiFinancial) full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and unlimited opportunity

    Cons

    Just got sold, not sure what the future holds



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