OneMain Financial (formerly CitiFinancial)

  www.onemainfinancial.com
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OneMain Financial (formerly CitiFinancial) Reviews

Updated August 26, 2014
Updated August 26, 2014
154 Reviews

2.8
154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OneMain Financial (formerly CitiFinancial) President and CEO Mary McDowell
Mary McDowell
73 Ratings

Review Highlights

Pros
  • Good benefits- that's pretty much the only reason why I'm staying with the company (in 26 reviews)

  • Great benefits, best pay for this position in town (in 17 reviews)


Cons
  • The work can get very repetitive and upper management can be pesky (in 13 reviews)

  • No room for growth, products are ridiculous, and pay is inadequete for the amount of service provided on each account (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Summer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneMain Financial (formerly CitiFinancial) as an intern for less than a year

    Pros

    no treating you as a child
    management are professionnel and willing to help anytime

    Cons

    personally i have nothing to say wrong about the company

    Recommends
  2.  

    one main collector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector III  in  Fort Mill, SC
    Current Employee - Collector III in Fort Mill, SC

    I have been working at OneMain Financial (formerly CitiFinancial) full-time for more than a year

    Pros

    Benefits are excellent and not too expensive.

    Cons

    Hours are awful, rude customers. Raises are only about .10...Commission structure impossible to understand.

    Advice to ManagementAdvice

    Explain and have a formula where customers understand commission

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    The Worse Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneMain Financial (formerly CitiFinancial)

    Pros

    The only good thing about this company is the benefits. The vacation time is good, but the managers act like they don't want you to use your vacation days.

    Cons

    The work environment is very stressful and overwhelming. The managers do not care about the well being of their employees. Managers and District Managers are condescending, abrasive, and malicious. The pay is horrible and there's few advancement opportunities.

    Advice to ManagementAdvice

    Learn how to handle and speak in a professional manner to your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    My experience with Citi Financial was a professional pleasure.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Loss Mitigation I  in  Winston-Salem, NC
    Former Employee - Loss Mitigation I in Winston-Salem, NC

    I worked at OneMain Financial (formerly CitiFinancial) for less than a year

    Pros

    I liked my space at Citi Financial and the ability to work at my own pace.

    Cons

    The challenge was with my family had an emergency that I had to relocate and was unable t stay at the job.

    Advice to ManagementAdvice

    The company is very professional atmosphere at the same time management are down to earth and pleasant to work with. I received several awards for my collection progress.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneMain Financial (formerly CitiFinancial)

    Pros

    Great Benefits, structured training, up to 6 weeks vacation

    Cons

    Horrible hours, little room for advancement

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    I was a risk management intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management  in  Baltimore, MD
    Former Employee - Risk Management in Baltimore, MD

    I worked at OneMain Financial (formerly CitiFinancial) as an intern for less than a year

    Pros

    Loved it! Learned a lot of skills that can apply to any position not just risk management. My manager brought me in to pretty much every conference call and meeting that he had. So I gained a lot of professional expereince. Everyone is friendly and welcoming and you can stoll into anyones office at any time and ask any question without feeling judged

    Cons

    The pay is a little low at 15 dollars an hour but other than that I do not really have any other sugguestions that I can give. I had a great time.

    Advice to ManagementAdvice

    None to be honest

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Standard corporation with steady standard paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Senior Technical Analyst  in  O'Fallon, MO
    Current Employee - Infrastructure Senior Technical Analyst in O'Fallon, MO

    I have been working at OneMain Financial (formerly CitiFinancial) full-time for more than 10 years

    Pros

    Ability to work from home and at the office is a plus. It do have plenty of online training classes.

    Cons

    I would say that the compensation package can use some improvement in various areas. It could use some motivation and improved incentive.

    Advice to ManagementAdvice

    Employees are your most valuable asset.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Company with top notch leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Finance  in  Baltimore, MD
    Current Employee - Director, Finance in Baltimore, MD

    I have been working at OneMain Financial (formerly CitiFinancial) full-time for more than 10 years

    Pros

    Good management and company vision

    Cons

    Location downtown makes parking an added expense for lower level employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Hard work but it can pay off!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at OneMain Financial (formerly CitiFinancial) full-time for more than 10 years

    Pros

    Benefits, work life balance, culture. Great company but they have the mentality that you live, breath and eat OneMain Financial. Very rewarding carrier but it is very draining and ifnot careful you will find yourself always giving more then your paid for.

    Cons

    Sometimes the hours. The compliance is very tuff but yet can be confusing. Seems the communication between upper management and home office is lacking at times and that can have a harsh effect on everyday employees.

    Advice to ManagementAdvice

    Set hours regardless of numbers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not for a dying town.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Account Executive II
    Current Employee - Branch Account Executive II

    I have been working at OneMain Financial (formerly CitiFinancial) full-time for more than a year

    Pros

    Great benefits, best pay for this position in town.

    Cons

    It is becoming increasing more difficult to meet goals with stricter guidelines. It seems like every week there is something else that is going to prevent customers from qualifying, and if the do there is so much proof required. You would think a company in the business of making loans would want to look for ways to make them, not the other way around.

    Advice to ManagementAdvice

    Make us feel like you care about our goals and you will meet yours, not the other way around.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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