OneNeck Reviews

Updated August 12, 2014
Updated August 12, 2014
15 Reviews
2.3
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Charles A. Vermillion
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    You can be whatever you want to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneNeck full-time for more than 3 years

    Pros

    Lots of technology solutions and product offerings to learn.
    Good pay and opportunities for professional growth

    Cons

    Recent acquisitions/mergers leaves confusion as to what/where the other teams fit and what roles they will play.

    Outlook for the future is unknown. It will be more of the same for the next 4 - 6 months.

    Advice to ManagementAdvice

    Needs to be some communication regarding what the future of the organization will be....other than ReliaCloud.

    Recommends
    Neutral Outlook
  2.  

    No room to grow, too many abusive customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Administrator III  in  Scottsdale, AZ
    Current Employee - Windows Administrator III in Scottsdale, AZ

    I have been working at OneNeck full-time

    Pros

    Reasonable pay, decent benefits, some flexibility for comp time/flexible work hours for appointments and telecommuting

    Cons

    Management abuses their employees to the point of burn out. Terrible work/life balance and management could not care less about employee morale or turnover. They are getting close to losing customers due to this inefficiency, but doing virtually nothing to curb it. For more senior level IT engineering positions, there is no room to grow, no room to learn anything new, no room to do anything other than work tickets out of a queue and get abused by customers who think they own you because they pay your company.

    Advice to ManagementAdvice

    With the current structure of your senior level operations staff, you are just going to keep churning people out left and right. There is absolutely no incentive to stay once you hit a level 3 or 4 Operations position as you'll never get the opportunity to grow or take on new responsibilities.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good Insurance poor Vision by Executive Staff on How to run a Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at OneNeck full-time for more than 3 years

    Pros

    Great Insurance good Benefits for new It works wanting to learn IT industry standards

    Cons

    Long hours with on call which is not paid out to users for time. Poor Merit increases even if your performance was great. If you worked on a really good project and got it done on site no bonus or time off. Communication is poor by management. Wrong staff hired for jobs and this company is headed down due Management choices from Midwest. Insane on call and abusive 24 X 7 support by the Support Center calling for silly things waking staff up for no reason.

    Advice to ManagementAdvice

    Until Upper Management needs to gets on track. The same song will be sang. Delays in Major projects is due to Upper Management placing the wrong people and hiring the wrong staff to try to get a big project done. Senior staff are leaving due to Merit not being given out for performance. Again the wrong staff are on the bus right now and until something changes at the CIO desk you will see the same results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Managed transitions projects for new customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Scottsdale, AZ
    Current Employee - Project Manager in Scottsdale, AZ

    I have been working at OneNeck full-time for more than a year

    Pros

    New technology, datacenters, location, ERP experience

    Cons

    No training, company very cheap on travel except executives, no PMO and methodologies not used. Never met customers face to face that created a lot of frustration among the customers. The schedule provided to implement the solution was completely unrealistic. Engineers do very lousy job due to enormous workloads and lack of knowledge and training.

    Advice to ManagementAdvice

    create PMO and start doing what your competitors are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The company was great until TDS came along!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at OneNeck full-time for more than 5 years

    Pros

    There are none. If there were, all the talented employees may have stayed.

    Cons

    Upper management are too power hungry and cannot stop counting their bonus checks. Mass amounts of work is being piled on and there is no incentive for the rest of the employees.

    Advice to ManagementAdvice

    Get out of the company and let real people manage it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Poor Management, Poor Transition Plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at OneNeck full-time for more than 3 years

    Pros

    This used to be an amazing place to work, good people who cared about the customers.
    The only current PRO is benefits, our parent company does provide decent benefits

    Cons

    Sacrifices in Customer Service
    Employee Moral
    Poor Planning with the merger
    Loss of Humanity in SR. Management

    Advice to ManagementAdvice

    While bottom line is important, if you do not have customers or employees you will not have a bottom line anymore. Perspective.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great People, Poor Planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations  in  Scottsdale, AZ
    Current Employee - Operations in Scottsdale, AZ

    I have been working at OneNeck full-time for more than 5 years

    Pros

    There are some very talented people at OneNeck with a wide variety of skills sets that each employee can benefit from. Very structured organization, almost military-like, with check and balances to protect the company and the employee.

    Cons

    The biggest flaw at OneNeck is planning with communication being a close second. Employees tend to just "work" here instead of making it a career which in turn results in a higher turnover rate than is beneficial for growth.

    Advice to ManagementAdvice

    CMT team needs to plan more and work with the operational resources closer. Management needs to do a better job at hearing employees concerns and communicating changes that could help bolster employee allegiance and participation.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    On track to be a major outsourcing company (Think CGI)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UNIX Administrator  in  Scottsdale, AZ
    Current Employee - UNIX Administrator in Scottsdale, AZ

    I have been working at OneNeck full-time for more than 5 years

    Pros

    Benefits are great, lots of vacation time and sick time, 401K match is decent. Management is flexible on work hours.

    Cons

    Not a lot of opportunities with the latest and greatest technology although that may change, understandably everything is tied to a budget. Top heavy on senior resources combined with certain projects only being performed by a small handful of resources leaves some individuals twiddling their thumbs looking for something to do.

    Advice to ManagementAdvice

    Re-evaluate your project management approach. You have the same people working on multiple projects and then turn around and say we need more employees because those guys are working 60+ hours a week. Instead trying splitting the plate more evenly!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Eden Prairie, MN
    Former Employee - Account Executive in Eden Prairie, MN

    I worked at OneNeck full-time for more than a year

    Pros

    Strong Data Centers, new leadership a plus, but too late in coming.

    Cons

    Lacking engineering expertise and chronic turn-over

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    IT sweat shop for most positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Administrator III  in  Scottsdale, AZ
    Current Employee - Windows Administrator III in Scottsdale, AZ

    I have been working at OneNeck full-time for more than a year

    Pros

    Reasonable pay for the positions compared to other companies.
    The Benefits for medical are average but declining.
    Working with varied clients allows for working with a wide selection of technologies.

    Cons

    Insane amount of on-call support to point of being abusive.
    24x7 support for customers in all time zones means no rest for you.
    Little or no training for current technology, you are on your own.

    Advice to ManagementAdvice

    Treat the people that work at OneNeck as well as your customers.
    Hire FTE's for 3 shifts if you are going to operate 24x7 support for customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for OneNeck? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.