OneWest Bank Reviews

Updated September 1, 2014
Updated September 1, 2014
98 Reviews
2.7
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OneWest Bank President & CEO Joseph Otting
Joseph Otting
43 Ratings

Review Highlights

Pros
  • Nice work-life balance, no micromanagment (in 3 reviews)

  • Strong upper management with forward thinking vision (in 3 reviews)


Cons
  • Upper management operates with the idea that they can just hire anybody off the street to do your job (in 6 reviews)

  • Senior management is more impressed with themselves than focused on attracting business (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall a great place to work and develop a career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OneWest Bank

    Pros

    Flexible with vacation, fair compensation, fair promotions, and everyone is really nice to one another at the workplace and are more than willing to help each other out

    Cons

    Some of the work is not very engaging. Some days are much slower than others. Still somewhat in "start up mode"

    Advice to ManagementAdvice

    Create more training programs for employees. Make clear the goals of the organization in both the short and long term.

  2.  

    Disorganized!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Pasadena, CA
    Former Employee - Customer Service Representative in Pasadena, CA

    I worked at OneWest Bank full-time

    Pros

    Although the base pay was a lot lower than other banks, there was a very competitive quarterly bonus program based on sales statistics.

    Cons

    The training was a joke! Personal bankers were in the same class as telephone customer service reps! They did not have the same policies, or even all of the same programs.

    Advice to ManagementAdvice

    Create an online resource tool for different procedures and policies! The hardest part about working here was that the policies were all on paper, which we know do not update themselves! An online resource tool would have all instructions in one place to ensure all employees are aware of the most current procedures.

    Doesn't Recommend
  3.  

    Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank full-time

    Pros

    This is a great place to work. Decent salaries and wonderful co-workers and HR staff.

    Cons

    Some team leaders can be a little full of themselves but most everyone is cool.

    Advice to ManagementAdvice

    pay can always be better and more room for advancement

    Recommends
    Approves of CEO
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  5.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Austin, TX
    Former Employee - Customer Service Representative in Austin, TX

    I worked at OneWest Bank full-time for more than 3 years

    Pros

    alot of room for advancement, good pay, good training

    Cons

    none that I can think of

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
  6.  

    Great at first, Downhill Fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Associate  in  Redondo Beach, CA
    Former Employee - Relationship Associate in Redondo Beach, CA

    I worked at OneWest Bank full-time for more than a year

    Pros

    Clients are great, co-workers are great, relaxed work environment. Not as crazy in terms of sales goals like Wells Fargo or Citi bank, etc.

    Cons

    Management from top down is incompetent. Regional management was moved around, thinned and replaced with people that only care about sales. They say they care about creating relationships with clients but their motives are purely based on sales and profit. The company is changing rapidly for the worse, mostly because they are looking to sell their assets soon.

    Pay is also well below par for comparable work at other banks.

    Advice to ManagementAdvice

    Compensation is severely lacking, as well as regional management policies and procedures. Regional management doesn't care about the customers needs, only making sales, as was abundantly clear in multiple branch visits and customer interaction reviews.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    It's so depressing going to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist III  in  Austin, TX
    Current Employee - Specialist III in Austin, TX

    I have been working at OneWest Bank full-time for more than a year

    Pros

    Have a/c and heat. That's all i could think of.

    Cons

    The company is very unorganized. Supervisors don't care about employees. Employees are lazy and dishonest. That's the kind of environment that you'll see. Come and work if you need money, but if you want a professional career, then apply somewhere else. Any where but here.

    Advice to ManagementAdvice

    Please resign.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Some good people but bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Austin, TX
    Former Employee - Supervisor in Austin, TX

    I worked at OneWest Bank full-time for more than 5 years

    Pros

    At one time there was a nice work atmosphere. They were not strict about the dress code or when you came and went.

    Cons

    Awful raises. You are only allowed a 5% raise if you are promoted and if you do great at your job the best you can do is 3% raise. Some very bad managers that make change when it is not need just so it look as if they are doing something. Top doesn't care about bottom and everyone there is fairly miserable and doesn't think very highly of the company.

    Advice to ManagementAdvice

    Look at what works before making change. Treat people with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Pasadena, CA
    Former Employee - Manager in Pasadena, CA

    I worked at OneWest Bank full-time for more than a year

    Pros

    Nice people, nice location (pasadena, ca)

    Cons

    Since it's a privately held company, there isn't a whole lot of communication top down. There are a lot of changes that happen within the organization that nobody knows about until the last minute.

    Advice to ManagementAdvice

    Communicate better with your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great people, good leadership, company in transition

    Current Employee - Manager  in  Pasadena, CA
    Current Employee - Manager in Pasadena, CA

    I have been working at OneWest Bank full-time for more than a year

    Pros

    Great people, seems like during the transition from IndyMac only the best people remained. Nice work-life balance, no micromanagment. Management doing the best they can to allow you to develop yourself according to your interests.

    Cons

    Conservative culture (well, it's a bank), company is still in transition from mortgage bank to commercial bank.

    Advice to ManagementAdvice

    Keep doing what you are doing in terms of employee relations. In terms of strategy, I have no idea

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    so-so

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank

    Pros

    Nice people to work with

    Cons

    No career advancement...All the bright people left

OneWest Bank Photos

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