OneWest Bank Reviews

Updated March 23, 2015
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Employee Reviews

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  1. I've worked at better banks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Center Manager in Los Angeles, CA
    Former Employee - Relationship Center Manager in Los Angeles, CA

    I worked at OneWest Bank full-time (more than 5 years)

    Pros

    Great clients, great employees in the branch

    Cons

    Upper management cares more about the company than the employee. If you want company loyalty, keep looking.

    Advice to ManagementAdvice

    Production depends on employees sense of security. Keep that in mind.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. Exciting, but uncertain times

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank full-time (more than 3 years)

    Pros

    Good salary and great fellow employees. Awaiting regulatory approval of merger with CIT.

    Cons

    Bank terminated 85% of the employees in Austin and made those retained very uneasy about their future. Many executives jumping ship. Lost lots of good people.

    Advice to ManagementAdvice

    Make a decision about people left in Austin and deliver that message.

  3. Company didn't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Tax Specialist in Kalamazoo, MI
    Former Employee - Property Tax Specialist in Kalamazoo, MI

    I worked at OneWest Bank full-time (more than a year)

    Pros

    Easy job, little required to keep management happy.

    Cons

    There was no opportunity for advancement, bad pay, only mediocre benefits.

    Advice to ManagementAdvice

    Pay your employees something meaningful.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Awesome work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OneWest Bank part-time (less than a year)

    Pros

    Like other reviews have said, they're like a startup company with very open and collaborative culture and environment. A pleasure to work with the team I was in.

    Cons

    The bank is going through some changes right now with a merger and changes that will likely come due to it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. OneWest Bank was a fabulous company to work for, until they sold 95% of their mortgage servicing accounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at OneWest Bank full-time (more than 3 years)

    Pros

    People are great, location good

    Cons

    You don't know where the company is heading, moral is very low.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Interesting work and experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist II in Pasadena, CA
    Current Employee - Specialist II in Pasadena, CA

    I have been working at OneWest Bank full-time (more than 3 years)

    Pros

    Transferring between departments is not difficult. The work can be very interesting depending on the department. The pay is fair, mostly and management does try to promote fairly.

    Cons

    Upper management seems hesitant to approve OT and promotions. Must pay for parking monthly of you work at corporate and want to drive. "Relationship Centers" are slow and do not receive many clients.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. Overall a great place to work and develop a career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OneWest Bank

    Pros

    Flexible with vacation, fair compensation, fair promotions, and everyone is really nice to one another at the workplace and are more than willing to help each other out

    Cons

    Some of the work is not very engaging. Some days are much slower than others. Still somewhat in "start up mode"

    Advice to ManagementAdvice

    Create more training programs for employees. Make clear the goals of the organization in both the short and long term.

  9. Disorganized!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pasadena, CA
    Former Employee - Customer Service Representative in Pasadena, CA

    I worked at OneWest Bank full-time

    Pros

    Although the base pay was a lot lower than other banks, there was a very competitive quarterly bonus program based on sales statistics.

    Cons

    The training was a joke! Personal bankers were in the same class as telephone customer service reps! They did not have the same policies, or even all of the same programs.

    Advice to ManagementAdvice

    Create an online resource tool for different procedures and policies! The hardest part about working here was that the policies were all on paper, which we know do not update themselves! An online resource tool would have all instructions in one place to ensure all employees are aware of the most current procedures.

    Doesn't Recommend
  10. Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank full-time

    Pros

    This is a great place to work. Decent salaries and wonderful co-workers and HR staff.

    Cons

    Some team leaders can be a little full of themselves but most everyone is cool.

    Advice to ManagementAdvice

    pay can always be better and more room for advancement

    Recommends
    Approves of CEO
  11. It's so depressing going to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist III in Austin, TX
    Current Employee - Specialist III in Austin, TX

    I have been working at OneWest Bank full-time (more than a year)

    Pros

    Have a/c and heat. That's all i could think of.

    Cons

    The company is very unorganized. Supervisors don't care about employees. Employees are lazy and dishonest. That's the kind of environment that you'll see. Come and work if you need money, but if you want a professional career, then apply somewhere else. Any where but here.

    Advice to ManagementAdvice

    Please resign.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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