OneWest Bank Reviews

Updated April 16, 2015
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Employee Reviews

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  1. Helpful (1)

    Interesting work and experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist II in Pasadena, CA
    Current Employee - Specialist II in Pasadena, CA

    I have been working at OneWest Bank full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Transferring between departments is not difficult. The work can be very interesting depending on the department. The pay is fair, mostly and management does try to promote fairly.

    Cons

    Upper management seems hesitant to approve OT and promotions. Must pay for parking monthly of you work at corporate and want to drive. "Relationship Centers" are slow and do not receive many clients.

  2. Overall a great place to work and develop a career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OneWest Bank

    Pros

    Flexible with vacation, fair compensation, fair promotions, and everyone is really nice to one another at the workplace and are more than willing to help each other out

    Cons

    Some of the work is not very engaging. Some days are much slower than others. Still somewhat in "start up mode"

    Advice to Management

    Create more training programs for employees. Make clear the goals of the organization in both the short and long term.

  3. Disorganized!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pasadena, CA
    Former Employee - Customer Service Representative in Pasadena, CA

    I worked at OneWest Bank full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Although the base pay was a lot lower than other banks, there was a very competitive quarterly bonus program based on sales statistics.

    Cons

    The training was a joke! Personal bankers were in the same class as telephone customer service reps! They did not have the same policies, or even all of the same programs.

    Advice to Management

    Create an online resource tool for different procedures and policies! The hardest part about working here was that the policies were all on paper, which we know do not update themselves! An online resource tool would have all instructions in one place to ensure all employees are aware of the most current procedures.

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  5. Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    This is a great place to work. Decent salaries and wonderful co-workers and HR staff.

    Cons

    Some team leaders can be a little full of themselves but most everyone is cool.

    Advice to Management

    pay can always be better and more room for advancement

  6. It's so depressing going to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist III in Austin, TX
    Current Employee - Specialist III in Austin, TX

    I have been working at OneWest Bank full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Have a/c and heat. That's all i could think of.

    Cons

    The company is very unorganized. Supervisors don't care about employees. Employees are lazy and dishonest. That's the kind of environment that you'll see. Come and work if you need money, but if you want a professional career, then apply somewhere else. Any where but here.

    Advice to Management

    Please resign.

  7. Some good people but bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Austin, TX
    Former Employee - Supervisor in Austin, TX

    I worked at OneWest Bank full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At one time there was a nice work atmosphere. They were not strict about the dress code or when you came and went.

    Cons

    Awful raises. You are only allowed a 5% raise if you are promoted and if you do great at your job the best you can do is 3% raise. Some very bad managers that make change when it is not need just so it look as if they are doing something. Top doesn't care about bottom and everyone there is fairly miserable and doesn't think very highly of the company.

    Advice to Management

    Look at what works before making change. Treat people with respect.

  8. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX

    I worked at OneWest Bank full-time (more than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    alot of room for advancement, good pay, good training

    Cons

    none that I can think of

    Advice to Management

    none

  9. Great at first, Downhill Fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Associate in Redondo Beach, CA
    Former Employee - Relationship Associate in Redondo Beach, CA

    I worked at OneWest Bank full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Clients are great, co-workers are great, relaxed work environment. Not as crazy in terms of sales goals like Wells Fargo or Citi bank, etc.

    Cons

    Management from top down is incompetent. Regional management was moved around, thinned and replaced with people that only care about sales. They say they care about creating relationships with clients but their motives are purely based on sales and profit. The company is changing rapidly for the worse, mostly because they are looking to sell their assets soon.

    Pay is also well below par for comparable work at other banks.

    Advice to Management

    Compensation is severely lacking, as well as regional management policies and procedures. Regional management doesn't care about the customers needs, only making sales, as was abundantly clear in multiple branch visits and customer interaction reviews.

  10. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Pasadena, CA
    Former Employee - Manager in Pasadena, CA

    I worked at OneWest Bank full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people, nice location (pasadena, ca)

    Cons

    Since it's a privately held company, there isn't a whole lot of communication top down. There are a lot of changes that happen within the organization that nobody knows about until the last minute.

    Advice to Management

    Communicate better with your employees.

  11. Great people, good leadership, company in transition

    Current Employee - Manager in Pasadena, CA
    Current Employee - Manager in Pasadena, CA

    I have been working at OneWest Bank full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, seems like during the transition from IndyMac only the best people remained. Nice work-life balance, no micromanagment. Management doing the best they can to allow you to develop yourself according to your interests.

    Cons

    Conservative culture (well, it's a bank), company is still in transition from mortgage bank to commercial bank.

    Advice to Management

    Keep doing what you are doing in terms of employee relations. In terms of strategy, I have no idea

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