Onlife Health

  www.onlifehealth.com
  www.onlifehealth.com

Onlife Health Reviews

Updated December 8, 2014
Updated December 8, 2014
8 Reviews
2.3
8 Reviews
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Jed Dodd
1 Rating

Employee Reviews

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  1.  

    I learned a great deal while at Onlife Heath and worked with top tier talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scrum Master in Nashville, TN
    Current Employee - Scrum Master in Nashville, TN

    I have been working at Onlife Health as a contractor (less than an year)

    Pros

    The office culture was pleasant, the team members cordial, and the company's trend is one of growth in a niche market.

    Cons

    The actual work was relatively boring and uninspiring, and the climate was a bit volatile. The company changed CEO's creating some unrest, and the product owners in the business seemed like they were waiting to be told what to do and the actual developers were mostly remote-making it difficult to inspire accountability.

    Advice to ManagementAdvice

    Invest in your people, create a culture of transparency and honesty and not fear.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Going in the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Onlife Health full-time (more than 8 years)

    Pros

    - Being owned by BCBST has some definite perks/benefits.
    - In a market that needs an industry leader

    Cons

    - New (young) leadership team lacking experience in solution delivery and fundamental customer management.
    - Lacking trust amongst the executive team.
    - Being owned by BCBST has resulted in a company with deep bureaucracy and politics, when it should be very nimble and agile - more like a start-up.
    - Questionable finance practices; which results in a lack of understanding of the true cost of doing business and accurate margin realization. Cash flow is poor as well, which results in late vendor payments.

    Advice to ManagementAdvice

    - Have more trust in each other at the executive and sr. mgmt level.
    - Revise the business model to better take advantage of custom solution delivery.
    - Remove the layers and additional departments that don't contribute to the organization's core values. Onlife could deliver the same value it does today with 1/2 the staff it maintains.
    - Attempt to be more autonomous from your parent and sell to other health plans OR or serve only BCBST. You can't do both well without spending more than you make.

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    Definitely not the A team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Brentwood, TN
    Current Employee - Manager in Brentwood, TN

    I have been working at Onlife Health full-time (more than 3 years)

    Pros

    I really enjoy working with people on their health/wellness goals. It is nice to be with other coworkers who practice a healthy lifestyle. Decent pay due to being a blue cross company.

    Cons

    There is an underlying premise that they only hire A players, but this is definitely not the case. If you are out of work and need a job, then land a job here in the short term. But wait, when positions become vacant they aren’t backfilled most of the time. Employee base continues to dwindle, not what you would see at a company in growth mode. They had a history of layoffs – 3 years in a row. Just wait and see what happens this year. If you want to be somewhere stable, look somewhere else. Good people continue to leave and there are not many left. Don’t dare bring up any issues on how to improve or make things better, because you will be criticized to the point of being classified as a “negative” person. I have to settle for mediocrity every day until I can find another job…..

    This is just my opinion. Before you accept a job here, be sure to ask opinions of the people you will be working with.

    Advice to ManagementAdvice

    Get to know your people. Walk around every now and then. Figure out why all the good people have left or are leaving.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Small enough to allow you to grow professionally with increased responsibilities pretty quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Onlife Health

    Pros

    New solutions finally gaining traction in the marketplace. Winning business from much larger competitors more frequently. Fair management practices in place. Small enough to allow flexibility with solutions and career but backed by well funded parent. Hard work is paying off and culture is changing in a positive way. Many longer term, disgruntled employees have left which is a good thing.

    Cons

    Work life balance is sometimes a struggle, but at least the hard work is paying off in the form of customer acquisitions.

    Advice to ManagementAdvice

    Keep working to drive growth so we can keep hiring new people and building innovative solutions.

    Recommends
    Approves of CEO
  6.  

    Strained but improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Onlife Health

    Pros

    Company not too big to gain rapid experience wearing multiple hats. If you have a good idea that makes financial sense, you may just get the opportunity to drive it. The company is already running lean so not much danger of layoffs. People are great, the new products are resounding in the market and the company is gaining strong sales traction as it moves into growth mode.

    Cons

    Historically has been through significant management turnover after its acquisition by the parent company. Pressures from economic downturn have increased the need for efficiencies and financial right sizing which lead to the need for trimming the fat or downsizing. Historic mismanagement during a layoff left a bad taste for some.

    Advice to ManagementAdvice

    Continue the great efforts on the product development front. Continue to engage with the employees on a personal level. Keep looking for ways improve growth opportunities within the organization.

    No opinion of CEO
  7.  

    Good place for entry level job - bad place to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Brentwood, TN
    Current Employee - Anonymous Employee in Brentwood, TN

    I have been working at Onlife Health

    Pros

    People, enough work to never get bored, and fitness and wellness focus.

    Cons

    Lack of communication, poor management at the upper and middle levels, strapped for cash, no consistent product strategy, and very cliquish. Majority of focus is on sales and new clients. Motivated people easily get burned out. Current problems get blamed on people who have left the company. The culture is tuff to adjust to. Expectations of parent company without a big enough client base to fund obligations. They say they have work/life balance but it is not that way unless you are hourly.

    Advice to ManagementAdvice

    Most people are afraid to bring up issues in large group settings. People are under the impression that the employee engagement survey can be tied back to them. Might be a good idea to have an outside survey company complete the survey.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    GREAT Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Brentwood, TN
    Current Employee - Anonymous Employee in Brentwood, TN

    I have been working at Onlife Health

    Pros

    I show up to work everyday to transform lives through wellness: how special! A truly meaningful and powerful mission is present at Onlife Health. Not to mention great benefits, a beautiful building, and a very friendly and accomodating culture. The management is very supportive and really focuses on your growth as an individual. What a breath of fresh air!

    Cons

    Onlife is a lean organization, so you really have to be creative and entrepreneurial to be successful. If you enjoy a lot of responsibility and a fast-paced environment, this is the place for you.

    Advice to ManagementAdvice

    Keep on pluggin'!

    Recommends
  9. 1 person found this helpful  

    Work Here At Your Own RISK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Onlife Health

    Pros

    Salary and benefits are fair only because of the parent company, Blue Cross Blue Shield of Tennessee. Only good point about working here.

    Cons

    Middle management is a joke - most started as health coaches and were advanced because of their ability io impress upper management. With no management training, most middle management is woefully inadequate and has no idea how to lead people. Company has no guidance or ability to plan for the future. Why BCBST continues to pour money down this rat hole is inexplicable. Two class society at Onlife: those who are "in" with upper management and those who are "out." Do not try to express your own personality - if you do, you will be out of a job. Layoffs are planned for those who fail to "fit in."

    Advice to ManagementAdvice

    They don't listen . . . not worth saying anything to them.

    Doesn't Recommend

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