Online Resources Reviews

Former Employee – worked at Online Resources full-time for more than 3 years

Pros – Close to home, smart people, well-designed products

Cons – I came onboard after the company's first layoff and pay reduction, which greatly impacted my employemnt. Leadership at this 25+ year-old company changed during the second year leading to a new vision and shifts in the support of their product line. Unfortunately, the remaining products being sold are still an unknown to many, as they were part of an acquisition during the company's growth period, and the clients were often frustrated by the lack of product knowledge.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Online Resources full-time for more than 3 years

Pros – Currently in a transition period which presents great opportunities for those employees who wish to excel. Rapid advancement if you apply yourself, great work location, fun work environment

Cons – Lack some organization and direction although that appears to be getting better, still some buddy buddy relationships and close door deals

Advice to Senior Management – Create consistency, focus on advance technology and innovate

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Online Resources

Pros – Lots of communication from management
Flexible work environment
Some managers were/are a mile above others.

Cons – Earlier management was not honest about layoffs which hurt morale
Management changed directions so many times it was hard to keep track of priorities

Advice to Senior Management – Research your plan and stick with it.

Current Employee – been working at Online Resources

Pros – ORCC has excellent benefits, competitive pay, and is very flexible with vacation schedules, unpaid leave, and working hours. Established employees are permitted to have flex-schedules, work from home (at times), and in limited cases - work remotely if they move out of the state. IT support is competent and ORCC keeps technology and internal tools current. Expense reimbursements are flexible and ORCC works around your schedule for business travel. ORCC has a structured annual review process so performance feedback is standardized and constructive. HR support is top-notch.

Cons – There are a few great execs and directors - but there are a few mediocre leaders too. Most of the worst execs and directors were released from the company in 2010.

Prior to 2010, promotions were mostly based mostly on politics and relationships, not performance so there were quite a few unqualified Directors/VPs. Since 2010, the company had made effort to correct this problem.

Current Employee – been working at Online Resources

Pros – Most people in management are nice.
Ok health benefits
Some perks that other companies do not have like pet insurance.

Cons – Management tends to have big egos that they can't seem to get rid of.
You will be micromanaged.
Did I say micromanaged?

Advice to Senior Management – Start trusting your employees. Start a good training program that isn't basic information. Make manager responsible for training program. Give raises.

No, I would not recommend this company to a friend

Former Employee – worked at Online Resources

Pros – It's a job. Check cleared.

Cons – Too much ego with politics. Most people were clueless as to what they thought they knew as experts.

Advice to Senior Management – They were already kicked out so to the new ones, becareful.

No, I would not recommend this company to a friend

Former Employee – worked at Online Resources

Pros – Many middle Managers and their subordinates are dedicated employees. All are passionate about their jobs and want to serve their customers.

Cons – Most middle managers and their subordinates are eager to improve the working environment but management above this level is wrapped up in politics and out for themselves. Many legacy employees resigned during 2009 and 2010 and many more are planning to leave in 2011.

Advice to Senior Management – Listen to the staff.

No, I would not recommend this company to a friend

Former Employee – worked at Online Resources

Pros – Short Commute, flexibility, nice staff,

Cons – Management, poor revenue, missed targets, cut benefits and salary.

Advice to Senior Management – Efficiency should be a priority.

Former Employee – worked at Online Resources full-time for less than a year

Pros – Good pay master
Flexible work culture
Transparent

Cons – Lack of proper management co-ordination & no process

Advice to Senior Management – Long term goals for the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Online Resources full-time for more than a year

Pros – The work environment is good.
It provides good salary and other facilities.

Cons – Dependency on US colleagues is more.
Some weird teams (Fundoo Team) are formed for functional events. They used to disturb employees anytime for unnecessary and unwanted events without any reason without caring valuable time.
Most of the projects are in maintenance Mode.