Ontario Ministry of Government Services

www.mgs.gov.on.ca
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Ontario Ministry of Government Services Reviews

Updated April 5, 2015
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2.9
25 Reviews
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Ontario Ministry of Government Services Minister Dwight Duncan
Dwight Duncan
5 Ratings

Employee Reviews

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  1. Very resourceful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Systems Assistant in Toronto, ON (Canada)
    Former Employee - IT Systems Assistant in Toronto, ON (Canada)

    I worked at Ontario Ministry of Government Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Variety of work. Never any repetition in what you do.

    Cons

    Sometimes its very boring work.

    Advice to Management

    Management should continue what they do

  2. Experience depends on your manager - mine isn't so great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Ontario Ministry of Government Services as an intern (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Make real impact
    ServiceOntario is a fun place to work and is a newer organization in the government so there are lots of young people

    Cons

    Long projects that often don't go anywhere
    Manager is not open to flexible work hours

    Advice to Management

    Open up the 'work from home' concept

  3. Human Resources Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Advisor in London, ON (Canada)
    Current Employee - Human Resources Advisor in London, ON (Canada)

    I have been working at Ontario Ministry of Government Services full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Ok salary outside GTA. Flex time. Low workload. Everything becoming scripted

    Cons

    No challenge. Never see cases to end. Nobody cares. No career advancement beyond this level. Ageism if experienced. Only want young talent. No wage increase in almost 10 years. Benefits cut.

    Advice to Management

    Take my advice and pay attention to your older and experienced workers. They are not being utized. It was more efficient working for individual ministries.

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  5. Nepotism and ego driven management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Toronto, ON (Canada)
    Current Contractor - Anonymous Contractor in Toronto, ON (Canada)

    I have been working at Ontario Ministry of Government Services as a contractor

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good people to work with
    Not Micromanaged
    A wealth of learning experience if you apply yourself outside the confines of your job.

    Cons

    Management work out of spite not necessarily business need. Management has leveraged contractors to do work outside of their hired job, namely take service desk calls. If one protests then they are fired. Contractors are 2nd class employees that work in an environment that squeezes and leverages them while reducing pay by going to a single source agency, which deems their hourly rate as apart of their "business Model" while you end up losing a significant amount of yearly pay.

    Advice to Management

    For a place that considers itself politically correct and morale, don't work with such disdain with your contractors because you can't get away with that behavior with unionized employees.

  6. IT Summer Student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - IT Assistant Summer Student in Toronto, ON (Canada)
    Former Intern - IT Assistant Summer Student in Toronto, ON (Canada)

    I worked at Ontario Ministry of Government Services as an intern (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy workload, depending on where you work. Jarvis street has decent office and building and good restaurants. Downs-view is near north york and not that great, no restaurant nearby, and also the most heavy workload area.

    Cons

    For summer student, IT assistant has the lowest pay than any other summer student position and yet it is the most work intensive position, we get minimum pay.

    As a summer student, no one care if you work or not, one of the summer student skipped a whole week, and did nothing on the job but watching anime and read book. Because of that, there is no motivation to work, and work is boring as well.

  7. Repetitive unchallenging work, but friendly coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Contractor - Web Assistant in Toronto, ON (Canada)
    Former Contractor - Web Assistant in Toronto, ON (Canada)

    I worked at Ontario Ministry of Government Services as a contractor (less than a year)

    Recommends
    Recommends

    Pros

    Work-life balance, little stress, career stability, friendly coworkers. Office culture is friendly and there are lots of internal employee events you can get involved in.

    Cons

    Repetitive work, little challenge, meticulous details in the work that are rehashed over and over again. Repetitive tasks that aren't very challenging.

  8. Helpful (1)

    Lower pay but good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Toronto, ON (Canada)
    Current Employee - Senior Business Analyst in Toronto, ON (Canada)

    I have been working at Ontario Ministry of Government Services full-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Depending you your Ministry, you could be working from 9am to 7pm every day with constant overtime during the weekend, or a standard 9-5 at the more relaxed ministries.

    -Good work/life balance
    -co-workers are friendly/nice because of job stability (and there are less occurrences where people stab you in the back like in the private sector)
    -Good pension

    Cons

    -Pays less than private. I was offered about 20k +bonus more to work in a private company.
    -I've seen instances where people with no degrees make close to 6 figures but do absolutely nothing because they are friends with the hiring manager.
    -Wage freezes and public cuts to salary.
    -does not reward performance

    Advice to Management

    1) Tax-payers and management need to understand that people come to government expecting to be paid less but receive a good benefits in return. The only thing happening right now is that salary's are being lowered and benefits are being cut.. All it does is force top performing people to leave the company while the dead weights stay behind. The people that could perform leave because their skills can get them a similar to higher paying job elsewhere (with equal benefits/worklife balance) while the people that don't have skills stay where they are. As time goes on, you're only left with more incompetent people.

    2) Need a way to reward performance.

  9. Summer Intern - Good experience, lots of opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Summer Intern in Toronto, ON (Canada)
    Former Intern - Summer Intern in Toronto, ON (Canada)

    I worked at Ontario Ministry of Government Services as an intern (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of opportunities to learn, relaxed atmosphere, kind colleagues, flexible with working hours.

    Cons

    Lack of formal training - best for those of have an idea of what they want to do and take initiatives. Lots of paperwork that can be repetitive and uninteresting.

    Advice to Management

    Devise a plan for your interns or the experience suffers.

  10. Excellent environment with good processs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - IT Procurement in Toronto, ON (Canada)
    Former Contractor - IT Procurement in Toronto, ON (Canada)

    I worked at Ontario Ministry of Government Services as a contractor (less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    - Good people
    - Good process
    - Fantastic office environment

    Cons

    - No room for contract employees to become full time

    Advice to Management

    Hire contracts after 2YRS of service.

  11. Government...sigh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ontario Ministry of Government Services full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance
    Nice team
    New office at 222 Jarvis

    Cons

    Hard to progress unless you know someone
    Unionized environment
    Government

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