Ontario Teachers Insurance Plan

  www.otip.com
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Ontario Teachers Insurance Plan Reviews

Updated Apr 21, 2014

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2.4 7 reviews

0% Approve of the CEO

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Vic Medland

(1 ratings)

33% of employees recommend this company to a friend
7 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Corporate culture and moral is drastically declining.

    Anonymous Employee (Current Employee)

    Prosvery competitive wages and benefit packages

    Conspoor management. environment becoming toxic.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    good pay shouldn't mean poor employee relations

    Customer Service Representative (Current Employee) Waterloo, ON (Canada)

    Pros-decent pay
    -good benefits
    -good rrsp and pension matching

    Cons-poor employee treatment from management
    -serious feedback falls on deaf ears
    -extreme micro management via computer based tracking
    -unrealistic service expectations given volume, tools and time constraints
    -too reliant on computers to manage than actual human management which leads to blanket based assumptions and blanket treatment of good workers and complacent ones
    -high rate of stress leaves and staff burnouts

    Advice to Senior Management-consider a mixture of computer management systems with actual human management and supervision so that numbers don't deceive you
    -managers need to be reminded of the importance of personal observation so that they can see with their own eyes the hard work that people put into this job
    -managers: address the complacent employees directly instead of long, condescending blanket style emails that only serve to offend those working their tails off
    -allow your staff a reasonable amount of time to do their admin duties if you are going to expect CSRs to share in these tasks with the admin team

    Paying your staff well doesn't entitle you to treat people like machines. Hire more staff to manage call volumes because the pace is draining the life out of the current staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    2 people found this helpful  

    Used to be great, has declined to horrible quickly.

    Anonymous Employee (Current Employee)

    ProsPension, benefits, great co-workers. The healthy living program has yoga and other exercise classes on site. Free parking close to the building.

    ConsTop management heavy politics. OTIP 'let go' over 50 staff last year, (on the down low) many long term dedicated employees. OTIP then turned around to re-hire same the jobs with new titles and lower pay grades, making it look like the company is growing so well. No one is safe, there is a constant fear of being next, staff are anxious and miserable. Management very secretive and lie. The cafeteria food sucks. The company's reputation is suffering. They are totally understaffed, trying to produce more with less! Goodluck with that. You'll just be paying your staff on sick leave (if you don't fire them first)!
    Also, for living in the technology hub of Waterloo, sadly, we have the worst archaic systems.

    Advice to Senior ManagementThe old boys club is obvious and repulsive. Take off your fancy suit and stop bragging about your nice paid for car, vacation homes and get back to caring about regular employees. We aren't robots.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Poor management and corporate culture declining

    Anonymous Employee (Current Employee)

    ProsWork-life balance and benefits are good.

    ConsConstant structure changes and staff/management turnover without processes and procedures in place has created impossible tasks for new employees and caused poor decisions to be made. Lack of consumer focus. Outdated technology. Toxic environment. It has been sad to see this happen, as it was a wonderful place to work just a short time ago.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    The 3+ year long slide continues, and it's picking up momentum!

    Anonymous (Current Employee) Waterloo, ON (Canada)

    ProsLeave-at-work job, reasonable salary, excellent benefits, fabulous co-workers. The wellness program and work hours are excellent. A good company for employees with little enthusiasm, initiative or ambition.

    ConsSome departments are under staffed, senior management prefers intimidation, micromanagement and fear to rewarding performance, listening to staff, and fostering a collaborative work environment. Mediocrity, top-heavy management structure and ambivalence are how this front line staff member sees the company. They pay lip service to employee development plans. Nepotism and favoritism are evident.

    Advice to Senior ManagementAllow employees to provide input, stop micro-managing, restructuring and causing employee stress. Read about the benefits of truly happy employees. Discover the talent that is in the company with a progressive HR strategy. Stop telling staff about our growth, success, and fabulous "numbers", and initiating cutbacks at the same time. You come across as disingenuous and lacking in credibility to staff. Employees are often better at finding efficiencies and cost savings than senior management.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great benefits, great pension and up to date technology to due job.

    Underwriter (Current Employee) Kitchener, ON (Canada)

    ProsWork/life balance, active living benefits.

    ConsPolitics of workplace advancement is always present. Not a lot of room for advancement at times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Wonderful place to work with a great culture

    Assistant to Executive (Current Employee) Waterloo, ON (Canada)

    ProsGreat people, spectacular benefits (long term disability, RRSP matching, dental vision, extended health 100%). Relaxed atmosphere. Little politics. Lots of activites and support charitable work, green initiatives. Proud to work at OTIP.

    ConsToo small to train people for senior positions. They tend to hire experts for technical positions and not train lower positions to reach above for advancement--although they do train for your current position very well.

    Yes, I would recommend this company to a friend

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