Open Systems International Reviews

Updated July 15, 2015
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3.4
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Open Systems International President Bahman Hoveida
Bahman Hoveida
17 Ratings

25 Employee Reviews

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  1. Could be worse - could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Coordinator in Medina, MN
    Current Employee - Business Operations Coordinator in Medina, MN

    I have been working at Open Systems International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable and growing company doing lots of hiring. Nice facility and the work is not overly taxing. Good bunch of people work here. Interesting work for the most part.

    Cons

    The customers are demanding, the work can become routine and there can be a lot of travel - if you like travel this can be a plus.

    Advice to Management

    Work on fostering more team work. Reward hard work and dedication.


  2. Helpful (2)

    Good experience for new developers, bad place to settle down.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer II in Medina, MN
    Former Employee - Software Engineer II in Medina, MN

    I worked at Open Systems International

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    OSI is a good place to develop if you're fresh out of college and looking for entry level experience, as there are a lot of opportunities to build strong programming skills and techniques and a lot of talented peers to work with. The company also spares no expense on events, and has a number of fun activities and outings throughout the year to keep things exciting. Several years of experience at OSI will give you a strong resume. The culture is very output focused and will help you learn to be highly productive. The benefits are pretty good.

    Cons

    The systems are limited mostly to C and older .NET versions, so depending on the team you work with, you may not get much experience with cutting edge technologies. Management at OSI has an abundance of whips, but no carrots to be found. They will not hesitate to punish an entire department financially when things are not going smoothly, including the more productive employees. Micromanagement is off the charts, product owners are also VPs, and the CEO sits in developer meetings making decisions about button placement. Lack of knowledge about the customer's needs makes it difficult for teams to be self-sufficient and have any freedom to dictate their own processes. Despite the outcry for for productive employees, OSI appears unwilling to pay for them. New employees struggle to find information, and there aren't enough experienced developers to keep up with knowledge transfer. Salaries for employees with 3-5 years of working experience are quite a bit lower than most other companies for software development in the Twin Cities

    Advice to Management

    Invest more into keeping talented developers around instead of calling them entitled in your Glassdoor self-reviews.


  3. Helpful (1)

    Good company for entry level employees / new grads

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Medina, MN
    Current Employee - Anonymous Employee in Medina, MN

    I have been working at Open Systems International full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    OSI offers flexible work hours, casual dress code, very affordable high-value health insurance, free pop, a beautiful building/work environment, a free onsite fitness center, etc. We also get new laptops every few years which is nice. The work is satisfying and challenging; there is always a full work load / lots to accomplish. OSI offers on-the-job training for all new employees. Most of the employees are pretty great people to work with- very smart, motivated, etc.

    Cons

    Medina is a bit far from the city / long commute. They offer limited options to work from home but sometimes it is approved. Some of the supervisors / managers are new to the role, and should probably have more leadership training before getting direct reports.

    Advice to Management

    Consider giving employees the option to work remotely. Do more supervisor and leadership training for your new supervisors and managers.


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  5. Helpful (2)

    Happy to have found this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Medina, MN
    Current Employee - Lead Software Engineer in Medina, MN

    I have been working at Open Systems International full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Job security, one of the few companies left in USA who keeps software development jobs in USA, special control and automation software applications for utilities gives developers specialization and job security over general computer science disciplines. This is a growth industry. Note that millions of Chinese, Indian and Eastern Europeans will be competing for your job if you did not work here! You want a fast buck and a short career, this is not a place for you. You can work elsewhere until your job is outsourced overseas. Job security here is job one.

    Cons

    Not a place for entitled employees, complainers, and blamers.

    Advice to Management

    Thanks for the last great 15 years. I look forward to the next 20.


  6. Helpful (7)

    Abandon hope all ye who enter here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Plymouth, MN
    Former Employee - Software Engineer in Plymouth, MN

    I worked at Open Systems International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    An attractive woman in marketing.

    Cons

    Everything. The people: Most but not all of the employees aren't friendly or welcoming to new people. Half the company has been there a long time and so have formed impenetrable social circles. The other half is made up of folks coming into and out of the revolving door they operate due to low pay and the rest of the cons listed here. Management: The CEO will literally walk around the office to make sure you're at your desk by 8 AM. If you're not, you will get reprimanded. Work from home? Forget it. The equipment: Small cube, slow computers. They stick the developers right across from the marketing team, so you better bring your headphones or you'll listen to chatter and blather all day long. Everything from water cooler conversations sans the water cooler to the marketing folks yakking on the phone. The work: Boring. They are very slow to adopt new technology. The work you do isn't recognized or rewarded at all. The company makes a practice of hiring young guns right out of college, paying them very little, demanding a lot, and ensuring that they quit as soon as something better comes along. There's basically no reason to work at OSI unless you are absolutely desperate. In my 13 years of professional experience it's the worst job I have ever had. There's also rampant unfairness in the way they treat employees. Some of the management's pets can sit at their computers playing FarmVille, and nobody says a word. Meanwhile, they would routinely fire other people for "inappropriate use of the internet" (e.g. posting on discussion forums). They will also not hesitate to try and avoid paying unemployment benefits to employees they let go.

    Advice to Management

    Pretend like you value your employees. Pay them respectable wages, let them keep their own hours (within reason) and stop micromanaging every little detail of their professional lives.


  7. Busy, challenging work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Medina, MN
    Current Employee - Anonymous Employee in Medina, MN

    I have been working at Open Systems International full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free Soda, New building, leading edge technology

    Cons

    High school atmosphere, immature workforce,

    Advice to Management

    Enable employees to work form home


  8. Helpful (7)

    Good breadth of experience and responsibility, poor work/life balance, very low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Medina, MN
    Former Employee - Software Engineer in Medina, MN

    I worked at Open Systems International full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -Skills: OSI provides the opportunity to learn quite a few technologies in short-order. Their software developers use a number of languages and software tools regularly, many of which are industry standards. -Responsibility: As a result of their relatively small size, developers are expected to quickly become product leads for their product domain. Within a year or two, most developers are the product lead for at least one product and will be leading projects through all phases of the software development lifecycle. -Company events: OSI hosts an annual picnic in the summer, a Christmas party in the winter, and another event that varies in the spring. In addition, they host roughly monthly to bi-monthly after-work events where they serve complimentary snacks, beer, and wine. These promote camaraderie and are a respectable effort at employee satisfaction. -People: The people are, as a rule, about 80% entry-level graduates coming straight out of college. This makes it easy to make friends for folks coming out of college, as OSI does hire some pretty good people.

    Cons

    -Compensation: OSI's salaries for software developers/engineers are remarkably low. I would say between 15-35% below the competitive rate, depending on how low they are able to start you at. They claim bonuses will bring your pay back in line with the industry, but they really only compensate for maybe 5% of the gap. After the first couple years, these bonuses hit their caps anyway and stop growing very much. -Work-life Balance: The expectation is that people will put in regular overtime despite the poor compensation If pay were better this would be a non-issue, but in the end it amounts to the company asking a lot of its employees and giving little in return. Do not expect better pay in return for this extra effort as your pay seems, at best, very loosely correlated to your performance. Promotions are largely meaningless as you will be required to do the necessary work, whether they call you a level I, II, III, senior, or master-chief. -Organization: The weekly goals are poorly planned and the product road-maps are largely non-existent. This causes many of the employees to get burned out with the constant lack of a long-term vision. A developer can only go so long flying by the seat of their pants hitting weekly can't-miss deadlines before becoming demoralized. This has improved somewhat in my time with the company but still has a ways to go.

    Advice to Management

    -Pay your employees better: The money you will save by lowering turnover will pay you back in spades with increased productivity and quality that comes from experienced employees. -Indoctrination: It doesn't work, so stop trying to do it with your employees. -Leadership: Many departments are directionless and their workers won't see a future in the company 5 years from now if their leaders can't elucidate a future 5 months from now. Your leaders need to do more than tread water, they need to have a plan for the future and the ability to make it happen.


  9. Helpful (5)

    company without a soul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Medina, MN
    Former Employee - Software Engineer in Medina, MN

    I worked at Open Systems International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nothing really except the helpful coworkers.

    Cons

    Below market pay rate, pathetic benefits and bonuses. No stability with a lot of major reorgs in the last 3 yrs. Employees repeatedly shuffled here and there and put under different managers each time. High turnover with majority of employees leaving within 1-2 yrs for better jobs. OSI is at best a stepping stone employer for recent college graduates. Almost every day I worked here I saw HR interviewing candidates while the head count never crossed 400 due to this very reason. Back stabbing galore! Working here is like watching yourself in a soap opera where you never know what'l happen next. HR constantly bullies and intimidates almost all employees.

    Advice to Management

    Please have some respect for your employees .


  10. Helpful (8)

    Not the worst first job, but don't hesitate to move on quickly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Medina, MN
    Current Employee - Anonymous Employee in Medina, MN

    I have been working at Open Systems International full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    * Good benefits * Extravagant company parties * Some good Directors, Managers, and Supervisors * Plenty of intelligent and fun people in various departments * Job security

    Cons

    * Pay is subpar * Virtually no opportunities for advancement or significant pay increases for entry-level employees * High turnover * Many of the executives have oversized egos. * Not enough middle management * CEO, some VPs micromanage (examples: departments aren't given budgets, the CEO has to sign off on every purchase order whether it's $10 or $10,000; there is a VP that will get involved in the details of menial tasks assigned to entry-level employees) * The worst lobby music in the world. It sounds like it is produced by downtrodden minimum wage workers in cubicles who are given assignments like "Produce a smooth techno-reggae song w/ female vocals and no real instruments by the end of the day." If you care about music at all, it is instantly depressing to walk through the door every day. * Overall I'd give it a 2-star rating but I'm balancing things out because there seem to be a lot of new employee reviews lately, written before the negative aspects of the company fully come to light (I suspect HR is encouraging new employees to write reviews, but I can't prove that).

    Advice to Management

    Pay industry standard rates and don't be stingy with pay increases. Don't be condescending to lower-level employees. Don't micromanage from the VP and CEO levels. Change the lobby music. Classical would be great but if you want to keep it edgier let someone who is knowledgeable and has good taste make a mix.


  11. Innovative, Growing Company with Great Facilities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Medina, MN
    Current Employee - Software Engineer in Medina, MN

    I have been working at Open Systems International part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Love the new building, very bright and open work place -Excellent subsidized cafe on site -OSI takes an innovative approach to an interesting field -Very committed to being socially responsible by being "Green" -Growing rapidly with lots of new hires and expansion

    Cons

    -High learning curve, this is a huge system to get acquainted with -High expectations from employees(could be a pro) -Monthly pay cycle is a little strange at first

    Advice to Management

    -Make exception for first month's pay: a month is a long time to wait for that first check!



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