Open Text Reviews

Pros

pay is ok compared to industry

Cons

you will get 30% less salary for one month, and payslip will be generated for 100% salary, but you don't get any updates from the payroll..
top to bottom approach is followed here not like horizontal structure followed else where in the industry..
everything has to come from VP to manager to you, you cant meet seniors directly.

leaves are less 20 leaves with 2 optional holiday total 22
my earlier and some other companies(pega offer 34) in Hyd offer 31 leaves per year.
paternity leave is just one day, big joke right? in my earlier company it was 5 days.
no standard followed for pay icrements, its 14 months (like 09-may then 10-july and 11-sep) etc...

salary wise good rest worst.

Advice to Senior Management

no of leaves should be as per the industry avg of 30
payroll mistakes in this age? you must be kidding
paternity 5 days as per industry standard

Pros

The best thing about working for Open Text are your work colleagues. Unfortunately as a consultant you don't tend to see much of them as many projects are initiated and completed by the same individual.

Cons

Where to start... Management and leadership are foreign concepts to most "managers" at Open Text. Although they would like employees to take initiative they do not provide guideance or direction with regards to any goals needing to be achieved. Each technical consultant essentially works as their own private enterprise. Consulting methods and best practices were not shared amongst constulants nor were templated approaches used.

Advice to Senior Management

Providing guidance and direction in the form or objectives and regular reviews would go a long way. Although there is an internal process it is considered to be a tick in the box exercise as opposed to an actual review - Just going through the motions doesn't acheive the same results.

The product set and the people are great and the company has a lot of potential, that is the reason why people stay. It is a shame the management don't realise they are there to support the staff as well as the company.

Pros

good work mate, nice working environment

Cons

workload, difficult to get adéquate training,

Advice to Senior Management

increase head count

Pros

Large, capable company, with a diverse product base. Because of the organic growth of the company, there are highly skilled technical people scattered between departments - if you have a problem, there is a member of staff who can fix it.

Cons

Mandatory regular company teleconferences, which bring everything to a complete halt *globally* for a couple of hours. With several thousand employees, that is literally weeks of lost productivity, mostly in the name of not telling any of us anything vaguely useful.

The inability of the company to listen to customers - if a customer dares send in a satisfaction survey marking us poorly, and ticks the "do not contact me about this" box, we'll contact them anyway.

Advice to Senior Management

Talk less, listen more.

Pros

Lot's of resources letting you know how great the company is.

Cons

You will never get a salary adjustment unless your job title changes. So with inflation and higher health care costs, you make less, year over year working at this organization.

Priority of company is to investors (acquisition slash and burn); this is not a technology company.

Advice to Senior Management

The insurmountable amount of processes created by administrators not tied to revenue massively adds to our costs to sell software.

Pros

Intelligent co-workers, great products, and interesting project work

Cons

As with all companies right now, long hours

Advice to Senior Management

Continue to listen to and value employees

Pros

Pros: Open text is a company which has grown very quickly and as such there are many opportunities for advancement. The people are very friendly and there is a team environment to success.

Cons

Cons: Very disorganized structure lacking defined processes and support present a real challenge. Could do a better job defining career paths.

Advice to Senior Management

An investment in people development would yield improved employee satisfaction, for example identification of top talent would be a step in the right direction

Pros

Good place to work. Most of the products are very innovative and allow to work with cutting edge technology with best of the industry's people

Cons

Most of the projects are geographically distributed

Pros

~ Some customers and amazing challenges and projects.
~ If your lucky, landing a project that allows you to pull from the huge software portfolio and design a customer solution.

Cons

~ your time card is all thats important.
~ not interisted in innovation. bill bill bill.
~ management responds to 1 out of 10 direct emails.

Advice to Senior Management

Connect with your employees on a personal level. Make them feel wanted and needed. Allow them to grow and flourish. Loose the red tape and long lengthly processes that kill motivation.

Pros

PTO is good benefit's are OK but over priced and go up every year

Cons

wage's are below everywhere else

Advice to Senior Management

get there stuff together hire someone that is competent