Open Text Reviews

Current Employee – been working at Open Text

Pros – I have experiences great and smart management

Cons – There are no cons working for OT

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Open Text full-time for more than 7 years

Pros – Extremely large, non-integrated bag of solutions to sell, huge customer base, some solutions are very mature, if you can find them...there are MANY very intelligent people buried within the employee base

Cons – Huge % of unhappy or ignored customers across all solution silos, new senior management including new CEO come from Oracle/CA background, compensation and % of overachievers dropping steadily in new fiscal year, solution consultants not compensated on deals so they have no vested interest in going above and beyond, huge services quotas killing annual OTE

Advice to Senior Management – Bring back the Canadian culture, focus on compensating very smart people to overachieve and take advantage of the very wide solution set, invest in your employees instead of slashing costs across all expense areas driving even more employee turnover

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Open Text full-time for more than 3 years

Pros – Sorry I cannot think of any.

Cons – Terrible leadership, zero focus on product innovation or integrating all the legacy products in the stack via acquisition, and the EIM thing is not a vision but a pipe dream that is totally divorced from the reality of the company's product portfolio. Halfway through this fiscal year, over 2/3 of the sales reps had sold less than $100K in total revenue and less than 10 reps were on pace to make quota. Yet somehow, the company keeps reporting earnings growth. Virtually every rep in the entire company is currently interviewing elsewhere.

Advice to Senior Management – Please explain how the company continues to report record earnings while over 90% of the sales force is under quota.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Open Text

Pros – Great place to travel and get exposed to diverse technology.

Cons – Slow response from up to down.

Current Employee – been working at Open Text full-time for more than 8 years

Pros – Good people who work hard and want to do the right thing. Financially, the company performs well and grows consistently year over year. The benefits are decent, including educational reimbursement and access to various internal professional develeopment resources.

Cons – We get compartmentalized sometimes, and disconnected. It can be challenging to complete tasks or projects that require strong coordination between departments or teams, especially when geographically dispersed. The Customer Support is always under tight budget constraints (just a fact of life, I think).

Advice to Senior Management – I'm not sure what to say here.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Open Text full-time for more than 3 years

Pros – Work life balance, Good company atmosphere, Good prospects for growth

Cons – Need more investment into products , R&D

Advice to Senior Management – Good Strategy for 2013 and beyond now execute it and don't screw up

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Open Text full-time for more than 7 years

Pros – fairly good work life balance and acceptance of family work balance.
Company is well positioned for recovery under new CEO.
Open Text taking steps to help employees wiht improved training,enabling and career development programs

Cons – aged technologies. Heavy employee turnover. Few opportunities for personal and career development.
Open Text has done very little to develop women in its upper management and Executive ranks. Any mention of this is lip service.

Advice to Senior Management – Compensate at fair market rates and create professional development programs.

Yes, I would recommend this company to a friend

Current Employee – been working at Open Text full-time for more than 7 years

Pros – Good opportunity for those who want to do more than asked - wear multiple hats

Cons – If on the wrong product, can be a stale experience. Budget controls all innovation and decisions

Advice to Senior Management – Empower those at lower ranks to make innovative decisions

Yes, I would recommend this company to a friend

Current Employee – been working at Open Text full-time for more than 7 years

Pros – Competitive People to work with
Good Compensation and Top level Benefits
Great Executive Leadership

Cons – Acquisitions results in too many separate units within organization
Slow progress due to formal performance review

Advice to Senior Management – Should focus on unifying new products/organization as One

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Open Text

Pros – - Work with industry veterans
- Connections to some of the biggest companies in the world
- Wonderful travel opportunities

Cons – - Not much room for career development
- Software is extremely dated and probably not useful if you want to grow as a programmer

Advice to Senior Management – It's not easy to move forward with enterprise class software, but most of what's being used is just too old for this company to survive much longer. Software rewrites are a bad idea, but something must be done to keep this company up with the current times.