OpenTable
3.5 of 5 44 reviews
www.opentable.com San Francisco, CA 500 to 999 Employees

OpenTable Reviews

Updated Mar 15, 2014
All Employees Current Employees Only

3.5 44 reviews

                             

90% Approve of the CEO

OpenTable CEO Matthew Roberts

Matthew Roberts

(20 ratings)

67% of employees recommend this company to a friend
44 Employee Reviews
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Stiff, uptight people who lack creativity, but excellent compensation plan.

Account Executive (Former Employee)

I worked at OpenTable full-time for more than a year

ProsThe compensation and benefit plan for sales people is excellent. If corporate culture is not a concern and you are strictly motivated by money, this is probably a good place for you to work.

The product is excellent. Nothing in the market compares to it.

Sales quota and targets are achievable.

ConsExtremely stiff & uptight people who lack imagination and creativity. If corporate culture is important to you and you value working in an environment where creativity is encouraged and appreciated, this is not the place for you.

Sales managers pit salespeople against one another and encourage them to say negative things about each other. Be careful who you befriend, these reports go into your employee file and will likely be used against you later. Everyone out for themselves type of environment. It was like working on Celeb Apprentice every single day. Very hostile working environment.

Very quick to fire, so hit your targets or be fired. I always hit my targets, so I wasn't fired, but I saw this happen to a lot of people.

Advice to Senior ManagementHire more mature sales managers and do exit interviews.

No, I would not recommend this company to a friend

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2 people found this helpful  

Amazing people and company culture. Have high hopes for the future of the company

Finance (Current Employee)
San Francisco, CA

I have been working at OpenTable full-time for more than 3 years

ProsRelaxed and fun work environment, great morale, work/life balance is superb. Tons of vacation time, management is always extremely understanding.

ConsBenefits/compensation/perks needs to be better for a Bay Area tech company that is doing extremely well. There needs to be more transparency and structure to positions/promotions/raises and more emphasis on employee progress and career goals. Most people tend to leave due to better pay elsewhere or lack of or slow progression/promotions.

Advice to Senior ManagementPlease try to retain current employees by offering competitive compensation and benefits. Internal growth also needs to be stressed so that employees feel like they have a career here and are compelled to stay.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Interdepartmental Discord

Anonymous Employee (Current Employee)

I have been working at OpenTable

ProsDining and restaurants is fun; a lot of the people are great. There is momentum towards creating a better user experience (sorely needed).

ConsThe company is torn between competing priorities. Different departments have different objectives that are not in line with each other.

Advice to Senior ManagementSolve the interdepartmental issues. Communicate an overarching product vision that drives the company.

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1 person found this helpful  

Best people I've worked with

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at OpenTable full-time for more than 3 years

Prosgreat people; great culture; great work/life balance; great vision for innovation in the hospitality space

ConsCommunication from senior management could be improved, as well as comp/benefits

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Very positive experience during my 3+ years there. Cares deeply about their employees, product, and clients.

Finance (Former Employee)

I worked at OpenTable full-time for more than 3 years

ProsI thoroughly enjoyed my time at OT. A lot of great people to work with. I feel very strongly about the stability of OpenTable. Beautiful office in a great location for arriving, leaving, eating, drinking, and dining.

ConsI can't name many cons. Compensation could be better, but I thought it was fair. There could be a little more transparent between departments.

Advice to Senior ManagementKeep it up.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work and headed in a great direction

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at OpenTable full-time for more than 3 years

ProsCompany is becoming a more agile, faster moving technology company. Beautiful modern, open office space. Fun, open, collaborative culture. Big vision of rethinking the entire dining experience (not just reservations). Great work/life balance and lots of flexibility on work schedule and location.

ConsStill in somewhat of a transition period from the older parts of the company to the newer, faster moving culture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The best place I have ever worked !

Anonymous Employee (Former Employee)

I worked at OpenTable

ProsAmazing company culture. They care about their employees. They care about their customers. What else could you ask for?

ConsI can't think of one thing to complain about. I left the company for personal reasons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Company on the way up

Inside Sales Representative (Current Employee)

I have been working at OpenTable full-time

ProsGreat people, tons of improvements. getting better each quarter

ConsNot a lot of room for upward growth. Will hopefully change as company grows.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Previously resting on laurels, finally innovation is taking root

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at OpenTable full-time for more than 5 years

Prosno politics, great work/life balance, awesome potential for upcoming offerings

Conseverything is important so nothing takes priority

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great people

Anonymous Employee (Former Employee)
San Francisco, CA

I worked at OpenTable full-time for more than a year

ProsGreat product, fantastic people to work with, strong executive team.

ConsNot competitive for comp and benefits for bay area tech company.

Yes, I would recommend this company to a friend

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