OpenText Reviews in Canada

Updated August 27, 2014
Updated August 27, 2014
258 Reviews

2.8
258 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
117 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 45 reviews)

  • The work environment is one of the best I have experienced (in 22 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 13 reviews)

  • Seeing some sudden change in direction from upper management (in 11 reviews)

More Highlights

72 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Ok company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R&D  in  Waterloo, ON (Canada)
    Former Employee - R&D in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than 5 years

    Pros

    Great people, good work environment, global opportunities, Tom was fun and interesting to learn from, everyone worked very hard, work life balance was good

    Cons

    Teamwork needs improvement, different groups were treated differently, finance team and HR teams were not very helpful - acted like traffic cops vs. enablers.

    Advice to ManagementAdvice

    Culture is key... Create a listening vs dictating culture. sr mgmt did not help create a culture of trust and excitement. They somehow seemed very focused on criticizing versus recognizing good work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Waterloo, ON (Canada)
    Current Employee - Senior Software Engineer in Waterloo, ON (Canada)

    I have been working at OpenText full-time for more than 3 years

    Pros

    Good working and life balance

    Cons

    Not easy to get a raise.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Up and Coming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Waterloo, ON (Canada)
    Current Employee - Sales in Waterloo, ON (Canada)

    I have been working at OpenText full-time for more than 5 years

    Pros

    Overall the company culture and drive to succeed in their market is very positive and high. It is a company you want to work hard for and if they continue on this path internal employees will feel it is a top 100 to work for, not just told it is because of a survey award.

    Cons

    Benefits need to be assessed against competitors, leadership needs a bit more drive for change.

    Advice to ManagementAdvice

    Allow your lower leaders (Directors, senior Managers) to make more decisions and be accountable for their out comes.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lack of leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Waterloo, ON (Canada)
    Former Employee - Anonymous Employee in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than a year

    Pros

    Good Christmas party and closed during between Christmas and New Years. However you are expected to answer and customer issues.

    Cons

    - Upper management have no long term plans
    - Keep changing their mind.
    - Offer 7 x 24 service contracts with no 7 x 24 staff. Expect staff to be on call
    - Bad culture

    Advice to ManagementAdvice

    Work and listen more with your people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Great work-life balance, people and team dynamic is awesome and great corporate communications

    Cons

    Can't really give any cons as my team is great and I haven't come across anything

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It's okay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time for more than 3 years

    Pros

    Casual atmosphere, friendly people, good exposure to tech

    Cons

    Really poor benefits. Lack of formal performance reviews.

    Advice to ManagementAdvice

    Be more transparent with your strategy for the company. Many employees walk around afraid of layoffs due to the perpetual "growth by acquisition" model.

  8. 5 people found this helpful  

    Unprofessional and disrespectful management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText

    Pros

    People at the middle manager and below who genuinely care

    Work life balance can be good

    Cons

    No way of achieving on target earnings

    Management do not care about their staff

    Old boys club of managers

    Lost all past identify

    Micro managers

    Advice to ManagementAdvice

    You won't listen anyway

    Positive Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Fun yet bumpy ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Solutions Consultant  in  Waterloo, ON (Canada)
    Former Employee - Senior Solutions Consultant in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than 5 years

    Pros

    I enjoyed working with some very talented people on some challenging projects over the years.My overall experience at OpenText was positive, yet I would still caution people considering work at this company.

    Cons

    Company is driving growth through acquisition and cost reductions. Companies are acquired, stripped bare, expenses reduced and semi integrated into OpenText. This can make for an unsettling work environment for employees at all levels. Senior Management are consistently dishonest with customers and employees and this dishonesty permeates the corporate culture.

    Advice to ManagementAdvice

    Employees are not chattel. They are also not believing the story you are telling. This is why you have a continuous exodus of your best talent and the challenges you have with product delivery commitments and customer satisfaction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Used to be a great place to work . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Good technology, great customers and colleagues

    Cons

    Six new layers of unskilled, inexperienced management are killing the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 8 people found this helpful  

    Change is the only normal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Management  in  Waterloo, ON (Canada)
    Former Employee - Middle Management in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than 10 years

    Pros

    Great people, smart people, exciting times, massive growth brings lots of changes all the time. it is never boring

    Cons

    No clear direction except to increase share price; far too large a portfolio; too many internal competitive products; not enough development spent on existing products; marketing gets far ahead of product capabilities

    Advice to ManagementAdvice

    Big is not necessarily better; it was better when there as an actual vision "let's build the best ECM system in the world" instead of "let's make a billion dollar company" ... nobody but greedy C-Levels care about the billion dollar company but many of us cared about building something good!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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