OpenText

  www.opentext.com
  www.opentext.com

OpenText Reviews in Canada

Updated December 2, 2014
Updated December 2, 2014
309 Reviews
2.7
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
154 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 50 reviews)

  • Customers are always happy, which in turn creates a more positive work environment (in 23 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 15 reviews)

  • Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management (in 13 reviews)

More Highlights

86 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Good company that is trying to get better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Waterloo, ON (Canada)
    Current Employee - Director in Waterloo, ON (Canada)

    I have been working at OpenText full-time (more than 8 years)

    Pros

    Most senior managers care about their people. The company hires really smart people. Team-work is good. The company has recently launched programs on values and leadership development.

    Cons

    The CEO is unprofessional, loves to publicly humiliate others and micro-manages everything. Turnover at the top has been extremely high with this CEO. We are on our 4th CMO in 3 years and the other executive roles have turned over at least once during that time frame.

    Advice to ManagementAdvice

    Please find a new CEO!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Working very lean for a company that is doing so well financially

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Great at professional development. Relatively fair working environment.

    Cons

    Not a good culture. Not great pay. Slave driver mentality. Cutting back crucial groups and overworking existing teams while making A LOT of money as a company.

    Advice to ManagementAdvice

    Hire more people. You're not going under.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Great company to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText

    Pros

    Great place to work for

    Cons

    none, company does a great job

    Advice to ManagementAdvice

    Great job

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  5. 2 people found this helpful  

    Great place to start a career, but not to keep it going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Waterloo, ON (Canada)
    Current Employee - Financial Analyst in Waterloo, ON (Canada)

    I have been working at OpenText full-time (more than 3 years)

    Pros

    Nice office, great people, great coffee!

    Cons

    Compensation and benefit package are at below market, whereas the management keeps telling employees they're above market average. Management pretends to care about employees opinions and ideas, never listens to suggestions they ask for.
    Also, they say internal candidates will be given advantage over external ones, well, they aren't! No decent follow-up provided when an internal candidate is refused the position either - very discouraging.

    Advice to ManagementAdvice

    Either start following up on employees opinions or stop pretending you care about it - it hurts you more than if you don't pretend to care.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good but disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Nice people
    Great faciliities
    Flexible work hours and positive culture

    Cons

    Constant acquisitions that aren't integrated
    Too many 'yes' executives afraid to be truthful

    Advice to ManagementAdvice

    Integrate companies you acquire and form the company as a team. If you don't properly integrate new companies and their systems you add complexity, reduce efficiency and create silos that prevent real effectiveness.

    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Home of the Micro Manager!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond Hill, ON (Canada)
    Former Employee - Anonymous Employee in Richmond Hill, ON (Canada)

    I worked at OpenText full-time (more than 3 years)

    Pros

    The talent is tremendous, so many passionate, capable individuals skilled at their own craft, but who all too often become distracted, overpowered and controlled by managements constant tendency to change priorities and directions at a whim. Seemingly bi-polar organization.

    Cons

    Way too many chiefs!!! Lots of Indians!, so much duplication of efforts!

    Advice to ManagementAdvice

    Invest in your (mid-senior) management. so that people actually have skills to mentor and guide and demonstrate their genuine sincere desire to grow and nurture the talent rather than to micro-manage, control and ultimately cause dissatisfaction and churn.

    Doesn't Recommend
    No opinion of CEO
  8. 3 people found this helpful  

    Headless top management , no job security, no rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oldenberg, MB (Canada)
    Current Employee - Anonymous Employee in Oldenberg, MB (Canada)

    I have been working at OpenText full-time (more than 5 years)

    Pros

    great team members, flexible working pattern, easy commute to workplace by free bus

    Cons

    top management just interested in chopping jobs and throwing away more experienced staff to cut costs. No job security, some one sitting in Canada might suddenly decide to shut down an entire office to pay for his bonus

    Advice to ManagementAdvice

    if Support delivers an 88% revenue, treat them with respect and not just throw them away to gain cheaper options

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Waterloo, ON (Canada)
    Current Employee - Account Executive in Waterloo, ON (Canada)

    I have been working at OpenText full-time (more than 3 years)

    Pros

    -Rewards top performers
    -Excellent benefits
    -Market standard regulated salaries
    -career growth
    -good innovation

    Cons

    -majority of opportunities are at headquarters
    -must be "in" with Management to move up
    -all about profit and loss
    -not afraid to make massive cuts when not meeting with demands of analyst

    Advice to ManagementAdvice

    Recognize those on the front lines, especially sales professionals driving the company forward.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. 10 people found this helpful  

    Smoke and mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Waterloo, ON (Canada)
    Current Employee - Manager in Waterloo, ON (Canada)

    I have been working at OpenText full-time (more than 5 years)

    Pros

    OK technology, expanding market space
    Good work - life balance.
    Good company if you want to make OK money, not advance and work only 9:00 - 5:00.

    Cons

    Complete old boys club and bully culture - CEO surrounded by yes MEN who follow orders. Managers are overworked and have little autonomy. Just follow orders environment.
    No travel, only online training prescribed by HR.
    Decent pay and benefits - no pension, awful stock purchase program.
    Poor maternity leave benefits given that we are not in the 1950s anymore.

    Advice to ManagementAdvice

    Value your people. You treat them like someone else is waiting at the door to take their spot.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great place for recent Grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)
    Current Employee - Anonymous Employee in Waterloo, ON (Canada)

    I have been working at OpenText full-time (more than 3 years)

    Pros

    I recently graduated from University and was fortunate enough to secure a position in Customer Support.

    My management is friendly and personable, and has contributed a lot to my success here
    The offices are beautiful, very comfy chairs and desks. Decent food catered by Aramark in the Cafe
    Inter-department interactions can be a bit bumpy if you don't have an existing relationship with them, but it's easy to do once you've made some friends.
    Lots of ways to spread out your impact here - many committees to join

    Cons

    Performance reviews are not taken seriously at all, and it's generally assumed you won't get a raise.
    Middle management seems to be confused at what their roles are and their approval abilities
    There are people who have had their jobs way too long and are very stubborn, causes the occasional delay

    Advice to ManagementAdvice

    Keep up the good work, try to be more receptive to change and new ideas from your subordinates

    Recommends
    Neutral Outlook
    Approves of CEO

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