OpenText Reviews in New York City, NY

277 Reviews
2.8
277 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
132 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 48 reviews)

  • Customers are always happy, which in turn creates a more positive work environment (in 23 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 13 reviews)

  • Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management (in 13 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Long Term Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer IV in New York, NY
    Current Employee - Software Engineer IV in New York, NY

    I have been working at OpenText full-time (more than 5 years)

    Pros

    Competitive People to work with
    Good Compensation and Top level Benefits
    Great Executive Leadership

    Cons

    Acquisitions results in too many separate units within organization
    Slow progress due to formal performance review

    Advice to ManagementAdvice

    Should focus on unifying new products/organization as One

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Only join if you don't expect to get paid your commission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at OpenText full-time (more than 3 years)

    Pros

    I honestly can't think of a single one. This has been the worst place to work, and I can't wait to find a new job! Good news is, they're hiring! I bet you can't wait to sign up! One more opening will be available soon.

    Cons

    People are getting fired all over the place. Organic growth is non-existant. The products don't work. Support increases and acquisition are the only ways the company is increasing profits. I pity the Wall Street investors who can't see that this business is a house of cards that is about to topple.

    Advice to ManagementAdvice

    See above. Pay your top people fairly and maybe they will have some interest in not quitting. Management team is disconnected and doesn't care that the core of the company is rotten.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 13 people found this helpful  

    Awful company in all regards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Vice President in New York, NY
    Former Employee - Regional Vice President in New York, NY

    I worked at OpenText full-time (more than 3 years)

    Pros

    As hard as I try to think of some pros, I really can't come up with any.

    Cons

    - no innovation at all
    - all products are merely on life support to wring every last maintenance dollar from products that were innovative 10+ years ago
    - executive management is terrible
    - <10% of sales reps make quota
    - turnover is extremely high
    - anyone who was good has left (most right after their company was acquired into this mess

    Advice to ManagementAdvice

    Try treating your employees with respect, invest of innovation, not maintenance renewals. This is the least customer-friendly organization I've seen in my 25+ year career. 95% of existing customers hate OpenText - they are just stuck on a particular product, and it's too costly to migrate off.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 2 people found this helpful  

    Combine the excitement of working in software with the strength and benefits of a large company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at OpenText

    Pros

    Unlike many software companies, Open Text has a Big Picture/Long Term view of the market and its offerings, and the treatment of its employees. Many of my peers have been promoted. Open Text provides an excellent work/ life balance for me. I believe that the strategies we have in place for our offerings will greatly benefit our customers and that Open Text actually understands the value of content - all content: documents, records, email, video, faxes, web content and wants to make it all search able and add on on real social networking and collaboration tools to the content - it's very exciting!

    Cons

    It's a big company, and sometimes it's difficult to navigate

    Advice to ManagementAdvice

    Keep pushing forward. Our content experts strategy is the way to go.

    Recommends
    Approves of CEO

Work at OpenText? Share Your Experiences

OpenText

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.