OpenText

  www.opentext.com
  www.opentext.com

OpenText Reviews

Updated December 16, 2014
Updated December 16, 2014
308 Reviews
2.7
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
153 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 50 reviews)

  • Customers are always happy, which in turn creates a more positive work environment (in 23 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 15 reviews)

  • Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company with a great culture where things get done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time (more than an year)

    Pros

    - Employees are our biggest asset
    - Promote from within
    - Innovation
    - No politics

    Cons

    I have no con experiences

    Recommends
  2.  

    Open Text

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Very fast growing Dynamic organization that services and supports thousands of companies across all industry verticals.

    Cons

    Constantly changing strategy and direction.

    Advice to ManagementAdvice

    Keep consistency in leadership team.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 6 people found this helpful  

    Top executives (CEO and head of global field operations) filling positions of senior leadership with cronies from outside the firm. Old boys club at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director
    Current Employee - Sales Director

    I have been working at OpenText full-time

    Pros

    Remote work environment.

    Competent colleagues.

    Travel restrictions.

    Can't think of any more.

    Cons

    Sales micro management coming from the top and at all levels. This results in focusing on the wrong things and kills the entrepreneurial spirit.

    No career growth at all levels, even for top performers.

    Backstabbing.

    Ivory tower mentality.

    No relationship between top senior level executives and middle management / field.

    Advice to ManagementAdvice

    Have career paths. Promote from within.

    Empower entrepreneurship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Recently acquired by OpenText

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Product Development in Gaithersburg, MD
    Current Employee - Director, Product Development in Gaithersburg, MD

    I have been working at OpenText full-time (more than 10 years)

    Pros

    Company seems sincere to be employee friendly and do show they care. Good recognition programs and their culture seems to be entrepreneurial. Work-life balance is good. technology stack is exiting and I think is well positioned for the future

    Cons

    Career growth may be limited, OpenText is composed of many small acquisitions and most location are too small to offer localized career growth. Salaries in my opinion seem to lag its peers in my region. Very cost conscious company, almost to an extreme. Almost no money is spent of employee development. Extremely hierarchical and almost everything required CEO approval

    Advice to ManagementAdvice

    Give more localize budgetary and approval control to Directors so that they can be more nimble and have more flexibility to meet their goals.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 10 people found this helpful  

    A cultural vortex that will reduce you to a cog in the wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at OpenText (more than an year)

    Pros

    - great portfolio of offerings
    - ability to close big deals (which can equate to good money for the select few)
    - plenty of resources to help you, although they all have their own agendas which you will need to manage

    Cons

    - the sales culture is devolving into something you would see in a movie. You have to be buddies with the sales leadership to succeed, highly political, witch hunts for those that aren't part of the "club".
    - "motivation by movie clip" where playing clips of sports or war movies should somehow translate to a message in software sales toughness. Apparently everyone just needs more motivation to be carnivorous soldiers fighting their way through....customers?
    - calendar audit anyone? Apparently if it doesn't exist in Outlook, you weren't working at all. You couldn't possibly be sending emails, making phone calls or otherwise be working if you didn't make an appointment in outlook to do so.
    - most of the real talent on the sales side is leaving, actively looking to leave, or has recently left. Some key losses in sales management are concerning to customers and field sales. Replacement hires are almost exclusively from CA.
    - management diversity is horrible, and some (not all) of the senior execs seem to be actively propogating the old boys club mentality.

    Advice to ManagementAdvice

    - allow your managers to be leaders, instead of watching the leaders leave as they realize they aren't going be allowed to make decisions for themselves.
    - more inspection isn't the answer
    - hire leaders who are qualified.
    - truly, demonstrably value your people. its ugly in the trenches, and fear is not a long term motivator. Management by inspection, color bubble, and audit is not leadership. It's oversight.
    - recognize that the field is smarter than you realize, and they see and sense the incongruencies between what senior execs say to the external community vs their everyday reality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    You could be gone at any time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY

    I worked at OpenText full-time (more than 5 years)

    Pros

    Some excellent people in pockets of the company.

    Cons

    Acquisition after acquisition after acquisition which means layoffs after layoffs after layoffs. The acquisitions mean that the company owns lots of software but seems like it struggles to actually develop anything itself. Profitable company but often little job stability.

    Advice to ManagementAdvice

    Give people a true opportunity to shine.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    This company is a colossal failure to its employees, and is operating on a broken offshore business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    A great place to work if you don't have a life, and just love working 24/7
    Wonderful work environment if you plan on neglecting your family and eventually getting divorced

    Cons

    Offshoring of important work to incompetent remote teams, which creates team chaos and customer instability.
    Silo structure, so very poor collaboration and communication amongst teams. Impossible to get anything done in a timely manner, and too much deflection occuring between teams.
    People who were promoted into management that are incapable of managing well
    Micromanagement to the max. You will be treated like a grade school child and get henpecked nonstop in this place, regardless of your professional experience and competencies. It's like working in a dysfunctional kindergarten.
    Too many people that don't carry their own weight, and require hand holding ongoing
    A lot of nepotism going on between highly tenured employees and their management buddies
    No training despite following process to request it
    To say the place isn't staffed properly to meet operational needs is an understatement, and this company makes a LOT of money
    Paltry merit increases for top achievers, and no bonus plan
    Poor "technical" project management, change coordination and an utter lack of management follow thru in general. The managers, directors and VPs insist on getting caught up in the day to day low-level technical work and micromanaging, instead of investing the same time and energy to properly support their employees
    Despite a lot of management talk to the contrary, employee welfare and work-life balance is non existent
    OpenText continues to suffer from an ongoing stop-gap collateral damage culture
    Excessive number of deadwood employees that don't do a whole lot, so then the hard working minority gets saddled with extra work and having to cover
    You will be working nonstop in this place; evenings, weekends, and will even be asked to cover during time off. The managers don't care, as long as you can bail them out in the moment. Their climbing the corporate ladder trumps all, and it's glaringly obvious.

    Advice to ManagementAdvice

    The culture in this company is an embarassment and a disgrace. Start supporting your employees better and treating them with dignity!! If things continue down the same path, I can only hope the CIO being let go recently is only the beginning.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Poor management with too much nepotism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time (more than an year)

    Pros

    clever technology and some very good sales teams

    Cons

    very poor management - lots of nepotism

    Doesn't Recommend
    Negative Outlook
  10. 4 people found this helpful  

    Terrible Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EDI in Alpharetta, GA
    Current Employee - EDI in Alpharetta, GA

    I have been working at OpenText

    Pros

    I have no pros to share.

    Cons

    Poor management, low wages, no vacation time off.

    Advice to ManagementAdvice

    Wake up and listen to employees concerns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 9 people found this helpful  

    Not What It Use to Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time (more than 5 years)

    Pros

    My peers are often the very best part of my working day. Intelligent smart hardworking people who want to make a difference. Hard to do in a broken system.

    Cons

    There is little to no respect to those who have dedicated themselves in their areas of expertise - you are not rewarded for being a leader in your field. Promotions come from being a buddy with the CEO or someone else in his entourage vs merit based.

    Advice to ManagementAdvice

    Look at the broken processes within the company itself - stop trying to buy an identify vs forging one yourself.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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