OpenText Reviews

Updated August 7, 2014
Updated August 7, 2014
257 Reviews

2.8
257 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
116 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 45 reviews)

  • The work environment is one of the best I have experienced (in 22 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 13 reviews)

  • Seeing some sudden change in direction from upper management (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very nice company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    Some of the Pros of working at OpenText are:
    1. The Customers are GREAT! Rarely does anyone call in irate.
    2. Management is SUPER!
    3. Learning new platforms and services that we support.

    Cons

    Some cons for me are:
    1. THEY ARE NOT HIRING PERMANENT! I've been there are a while now as a temp and still haven't been hired.
    2. The pay is NOT on par with other jobs in the same field.

    Advice to ManagementAdvice

    Hire and pay!

    Approves of CEO
  2. 6 people found this helpful  

    Good place to start, IT wise, but not for a long-term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Consultant  in  Tucson, AZ
    Former Employee - Technical Consultant in Tucson, AZ

    I worked at OpenText full-time for more than 5 years

    Pros

    Co-workers were among the most knowledgeable group of people and fun to work with

    Cons

    Any level of management has absolutely no clue on what they're doing. Most of them were granted their positions and there really was no EEOE for those roles.

    Advice to ManagementAdvice

    Pay market value. OT has a high turn over rate because employees learn good job skills, but remain poorly paid, then find better paying jobs based on the skills they learned at OT.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Solid Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at OpenText full-time for more than 10 years

    Pros

    Competitive salary, great work environment. Using latest technologies in new projects.

    Cons

    Seeing some sudden change in direction from upper management. Not sure if all possible alternatives are being discussed or if it is being mandated.

    Advice to ManagementAdvice

    Direction seems to be correct. I would like to see top level management discuss mandates with teams that are being impacted most by decision before it is made.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 11 people found this helpful  

    Time to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time for more than 3 years

    Pros

    Some really good people and some solid technologies, good benefits

    Cons

    New management is awful
    Company morphing to CA mentality might be good for stock price but not for employees
    Sales reps never ever make quota - don't even think about coming here.....you will be sorry as the OTE is horribly misleading

    Advice to ManagementAdvice

    Get a clue on what to do with large existing customers who pay big $$$'s in maintenance every year but get little incremental value. I complete redo would fundamentally change the company but no one has the guts to take that risk

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Opentext acquired us in an M&A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time

    Pros

    If you didnt want to take chances and continue to use old technology fax, telex this is the place to go

    Cons

    The fax messaging business is dwindling - time to invent something new. But there is no innovation and just putting lipstick on a pig to make it look new.

    Advice to ManagementAdvice

    Innovate! Get young talent! Dont let management hire their relatives or have them work for them.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at OpenText full-time for more than 3 years

    Pros

    Nice Work life balance, Vacation

    Cons

    Low Pay compared to industry standard

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great.

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at OpenText

    Pros

    Great managers. Good pay. Easy. Fun environment.

    Cons

    They work contract to contract.

  9. 7 people found this helpful  

    Run away as fast as possible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Boston, MA
    Current Employee - Account Executive in Boston, MA

    I have been working at OpenText full-time for more than a year

    Pros

    Decent base salaries and benefits

    Cons

    Inept senior management, lousy products, unattainable quotas, unhappy client base. Management by how many appointments you have a week, no formula for how quotas and accounts are assigned.

    Advice to ManagementAdvice

    bring in new management who has a clue

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 7 people found this helpful  

    Lacks direction and strong leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager

    I have been working at OpenText full-time for more than a year

    Pros

    Fast growing company, with multiple opportunities for advancement.

    Cons

    No roadmap for internal infrastructure or technology advances. There is a constant revolving door in upper management. Each new executive brings in a new 'regime' with new programs and provides minimal change management when rolling out new processes.

    Advice to ManagementAdvice

    Define company goals and mission, then build a strategy & roadmap to achieve it. Do not make promises for things you cannot deliver. Stick to attainable goals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    A good stepping stone, but get out when the opportunity presents itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at OpenText

    Pros

    The people and atmosphere are relaxed. Decent pay and benefits for people entering the IT field.

    Cons

    Unorganized and mismanaged to the point of embarrassment. Sparse integrations between their own products. Cash is king, so if youre a customer that wants something fixed you better be shelling out big bucks.

    Every 6 months there is a budget freeze because of an aquisition. Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management.

    Advice to ManagementAdvice

    Share the wealth a little bit. Stop trying to grow the company externally.

    Disapproves of CEO

Worked for OpenText? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.