OpenText Reviews

Updated March 27, 2015
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Employee Reviews

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  1. 18 people found this helpful

    .Befuddled by too many acquisitions too fast, cronyism and geographic dispersion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Consultant in New York, NY
    Current Employee - Senior Technical Consultant in New York, NY

    I have been working at OpenText

    Pros

    Immediate management are thoughtful and considerate.
    Reasonable salary and benefits.
    Flexible working conditions and hours (to some extent).
    Considerate of life outside of work.

    Cons

    Senior management has absolutely no regard for the many years experience the staff of their acquisitions have. They toss them aside without thought and needlessly waste valuable assets.
    No one in our local office has enough understanding of what is happening strategically in the rest of the company other than boilerplate emails. There is little or no chance to ask serious questions of management.
    Goals seem to constantly be shifting negating much hard work already done.
    Senior management has brought in an excessive number of buddies from previous roles that don't have a clue about our core business.

    Advice to ManagementAdvice

    Learn how to do effective two way communication. Large town hall meetings is not good communications. All managers need to spend more face time with those that report to them. Before laying of employees realistically consider the value of their years of accumulated experience and not just the numbers on the spreadsheet.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Great place to work, but lack innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time

    Pros

    Great place to work. It tries to be a big company.

    Cons

    The level of innovation is lacking.

    Neutral Outlook
    No opinion of CEO
  3. Open Text

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Very fast growing Dynamic organization that services and supports thousands of companies across all industry verticals.

    Cons

    Constantly changing strategy and direction.

    Advice to ManagementAdvice

    Keep consistency in leadership team.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Great company with a great culture where things get done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time (more than a year)

    Pros

    - Employees are our biggest asset
    - Promote from within
    - Innovation
    - No politics

    Cons

    I have no con experiences

    Recommends
  6. 24 people found this helpful

    Bleak time in the life-cycle of this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President - Sales
    Current Employee - Vice President - Sales

    I have been working at OpenText full-time (more than 10 years)

    Pros

    Once was a great place, with innovative product engineers, creative sales teams and a decent support (HR, Operations, etc) structure.

    Cons

    New CA crew talks big and hasn't done anything except hire cronies and layoff anyone remotely intelligent.

    "A Players want to work with A Players," which is why most of the talent has exited the company from Sales, Pre-Sales, Delivery and Marketing. What is left is a shell of a company that once was, still trying to maintain the aura of a growth engine that won't scale without A players.

    Customers are moving on, there is lots of competitive pressure from open source products, analyst relations have soured for the most part and the cloud strategy is a bust. The once stellar SAP partnership is also in tatters.

    Advice to ManagementAdvice

    While OpenText had growth pains when it crossed 1+ Billion revenue threshold, the board ought to look at finding a capable management team that can produce results constructively without having to resort to financial gymnastics or using fear and intimidation in an attempt to drive revenue.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 18 people found this helpful

    Top executives (CEO and head of global field operations) filling positions of senior leadership with cronies from outside the firm. Old boys club at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director
    Current Employee - Sales Director

    I have been working at OpenText full-time

    Pros

    Remote work environment.

    Competent colleagues.

    Travel restrictions.

    Can't think of any more.

    Cons

    Sales micro management coming from the top and at all levels. This results in focusing on the wrong things and kills the entrepreneurial spirit.

    No career growth at all levels, even for top performers.

    Backstabbing.

    Ivory tower mentality.

    No relationship between top senior level executives and middle management / field.

    Advice to ManagementAdvice

    Have career paths. Promote from within.

    Empower entrepreneurship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 24 people found this helpful

    A cultural vortex that will reduce you to a cog in the wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at OpenText (more than a year)

    Pros

    - great portfolio of offerings
    - ability to close big deals (which can equate to good money for the select few)
    - plenty of resources to help you, although they all have their own agendas which you will need to manage

    Cons

    - the sales culture is devolving into something you would see in a movie. You have to be buddies with the sales leadership to succeed, highly political, witch hunts for those that aren't part of the "club".
    - "motivation by movie clip" where playing clips of sports or war movies should somehow translate to a message in software sales toughness. Apparently everyone just needs more motivation to be carnivorous soldiers fighting their way through....customers?
    - calendar audit anyone? Apparently if it doesn't exist in Outlook, you weren't working at all. You couldn't possibly be sending emails, making phone calls or otherwise be working if you didn't make an appointment in outlook to do so.
    - most of the real talent on the sales side is leaving, actively looking to leave, or has recently left. Some key losses in sales management are concerning to customers and field sales. Replacement hires are almost exclusively from CA.
    - management diversity is horrible, and some (not all) of the senior execs seem to be actively propogating the old boys club mentality.

    Advice to ManagementAdvice

    - allow your managers to be leaders, instead of watching the leaders leave as they realize they aren't going be allowed to make decisions for themselves.
    - more inspection isn't the answer
    - hire leaders who are qualified.
    - truly, demonstrably value your people. its ugly in the trenches, and fear is not a long term motivator. Management by inspection, color bubble, and audit is not leadership. It's oversight.
    - recognize that the field is smarter than you realize, and they see and sense the incongruencies between what senior execs say to the external community vs their everyday reality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 14 people found this helpful

    You could be gone at any time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY

    I worked at OpenText full-time (more than 5 years)

    Pros

    Some excellent people in pockets of the company.

    Cons

    Acquisition after acquisition after acquisition which means layoffs after layoffs after layoffs. The acquisitions mean that the company owns lots of software but seems like it struggles to actually develop anything itself. Profitable company but often little job stability.

    Advice to ManagementAdvice

    Give people a true opportunity to shine.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 16 people found this helpful

    Poor management with too much nepotism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time (more than a year)

    Pros

    clever technology and some very good sales teams

    Cons

    very poor management - lots of nepotism

    Doesn't Recommend
    Negative Outlook
  11. 11 people found this helpful

    Terrible Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EDI in Alpharetta, GA
    Current Employee - EDI in Alpharetta, GA

    I have been working at OpenText

    Pros

    I have no pros to share.

    Cons

    Poor management, low wages, no vacation time off.

    Advice to ManagementAdvice

    Wake up and listen to employees concerns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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