OpenText

www.opentext.com
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  1. 8 people found this helpful  

    Terrible Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EDI in Alpharetta, GA
    Current Employee - EDI in Alpharetta, GA

    I have been working at OpenText

    Pros

    I have no pros to share.

    Cons

    Poor management, low wages, no vacation time off.

    Advice to ManagementAdvice

    Wake up and listen to employees concerns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 21 people found this helpful  

    A cultural vortex that will reduce you to a cog in the wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at OpenText (more than a year)

    Pros

    - great portfolio of offerings
    - ability to close big deals (which can equate to good money for the select few)
    - plenty of resources to help you, although they all have their own agendas which you will need to manage

    Cons

    - the sales culture is devolving into something you would see in a movie. You have to be buddies with the sales leadership to succeed, highly political, witch hunts for those that aren't part of the "club".
    - "motivation by movie clip" where playing clips of sports or war movies should somehow translate to a message in software sales toughness. Apparently everyone just needs more motivation to be carnivorous soldiers fighting their way through....customers?
    - calendar audit anyone? Apparently if it doesn't exist in Outlook, you weren't working at all. You couldn't possibly be sending emails, making phone calls or otherwise be working if you didn't make an appointment in outlook to do so.
    - most of the real talent on the sales side is leaving, actively looking to leave, or has recently left. Some key losses in sales management are concerning to customers and field sales. Replacement hires are almost exclusively from CA.
    - management diversity is horrible, and some (not all) of the senior execs seem to be actively propogating the old boys club mentality.

    Advice to ManagementAdvice

    - allow your managers to be leaders, instead of watching the leaders leave as they realize they aren't going be allowed to make decisions for themselves.
    - more inspection isn't the answer
    - hire leaders who are qualified.
    - truly, demonstrably value your people. its ugly in the trenches, and fear is not a long term motivator. Management by inspection, color bubble, and audit is not leadership. It's oversight.
    - recognize that the field is smarter than you realize, and they see and sense the incongruencies between what senior execs say to the external community vs their everyday reality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 14 people found this helpful  

    Poor management with too much nepotism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time (more than a year)

    Pros

    clever technology and some very good sales teams

    Cons

    very poor management - lots of nepotism

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful  

    Recently acquired by OpenText

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Product Development in Gaithersburg, MD
    Current Employee - Director, Product Development in Gaithersburg, MD

    I have been working at OpenText full-time (more than 10 years)

    Pros

    Company seems sincere to be employee friendly and do show they care. Good recognition programs and their culture seems to be entrepreneurial. Work-life balance is good. technology stack is exiting and I think is well positioned for the future

    Cons

    Career growth may be limited, OpenText is composed of many small acquisitions and most location are too small to offer localized career growth. Salaries in my opinion seem to lag its peers in my region. Very cost conscious company, almost to an extreme. Almost no money is spent of employee development. Extremely hierarchical and almost everything required CEO approval

    Advice to ManagementAdvice

    Give more localize budgetary and approval control to Directors so that they can be more nimble and have more flexibility to meet their goals.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 15 people found this helpful  

    A terrible sales culture - getting worse every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at OpenText full-time (more than a year)

    Pros

    If you look hard, you can still find vestiges of the once-great OTX culture - one of teamwork and cooperation. If you are one of a small percentage of sales execs making their number, the money can be good.

    Cons

    The worst parts of old economy "revolving door/backstabbing/old boy..." sales culture are taking over quickly. These include:

    - Constant scrutiny of every part of your day w/ calendar audits and expense analysis - now the #1 job of sales operations.
    - Management (not leadership) by KPI's and dashboards - "dash-boarding" is held up as the most important behaviors for managers.
    - Insistence that managers separate themselves from employees - you need to be feared rather than liked or respected.
    - Hiring ex-cronies who hang together like a college fraternity and use personal nicknames.
    - Absolute lack of diversity in the management ranks.
    - Mandatory office time w/ remote employees that cannot get budget approved to travel.
    - A minimum 18-month ramp time w/ little or no draw and no forgiveness from management.

    Advice to ManagementAdvice

    Look to build a strong enduring culture that favors external competition over internal competition - one where values are DEMONSTRATED not jut posted on banners.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 9 people found this helpful  

    Not What It Use to Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time (more than 5 years)

    Pros

    My peers are often the very best part of my working day. Intelligent smart hardworking people who want to make a difference. Hard to do in a broken system.

    Cons

    There is little to no respect to those who have dedicated themselves in their areas of expertise - you are not rewarded for being a leader in your field. Promotions come from being a buddy with the CEO or someone else in his entourage vs merit based.

    Advice to ManagementAdvice

    Look at the broken processes within the company itself - stop trying to buy an identify vs forging one yourself.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 10 people found this helpful  

    Large organization that loses its remote staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time

    Pros

    Good compensation with some very talented staff and people who will often go the extra mile, just not enough of them

    Cons

    No career support or growth, you're on your own!
    Poor HR and internal support, they are only interested in the companies interests, not it's employees
    Ever changing staff
    Lack of strong middle management and guidance especially if you work remotely.

    Advice to ManagementAdvice

    Invest more in the people that work there especially remote staff

    Doesn't Recommend
    Disapproves of CEO
  9. 10 people found this helpful  

    What a waste of a once-great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at OpenText full-time (more than 3 years)

    Pros

    Many of the people that made the place great are hanging on and continuing to go above-and-beyond. Legacy Canadian staff is hanging on despite constant jokes and demeaning remarks by US-based management.

    Cons

    New CA-led culture has devalued the work force, laying off people every couple of quarters. Sales and marketing in complete disarray and sales staff (including sales consultants) leaving in droves. Sales management is encouraged to use KPI's (multi-colored bubbles) to rate staff instead of engaging face-to-face. If you've never had a "calendar audit", it's when management sits down w/ you and reviews all entries in your Outlook calendar for the month. If you enjoy this level of oversight, scrutiny and invasion of privacy, I encourage you top join.

    Advice to ManagementAdvice

    Quit talking about improvement and actually make changes to improve the culture and values of the company. Changing the HR VP will not improve employee morale. Publish results of employee survey and face up to results no matter how bad they are.

    Doesn't Recommend
    Negative Outlook
  10. 5 people found this helpful  

    Organized Chaos with Interesting People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL

    I have been working at OpenText full-time (more than 8 years)

    Pros

    Working from is great but that means lots of travel. The work changes often so there are constant new challenges; you never get comfortable and feel you can stay there. That can be either bad or good depending on your personality. Get to work with some really great people across the globe. Most colleagues are smart, competent, fun and engaged. Most everyone has a entrepreneurial attitude.

    Cons

    Never comfortable with employment status. Too many other companies purchased causes duplication of roles. Lack of quality communication causes uneasiness.

    Advice to ManagementAdvice

    Work on better communication and provide stability in the workplace.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 11 people found this helpful  

    Just horrible...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time (more than 3 years)

    Pros

    - Competitive salary
    - Good benefits
    - Some very nice people

    Cons

    - Management that smiles as they slowly push a knife in your back
    - Lack of transparency with management
    - No room to grow internally
    - Lack of integration with acquired technologies / 5 product pillars
    - Little work/life balance

    Advice to ManagementAdvice

    The company once was great to work for, but went downhill quickly when new management was brought in to replace John Shackleton (CEO) and James Latham (CMO). In addition, they brought in a new person to head corporate communications that doesn't have a good grasp on marketing and is absolutely miserable to work with. Since the change of management, talented people have jumped ship at the first opportunity. It's time for the Board to take a long, hard look at the current management and to decide if this is what really works. Often it is better to make your employees happy in order to get the most of your revenues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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