Openet

  www.openet.com
  www.openet.com

Openet Reviews

Updated December 15, 2014
Updated December 15, 2014
33 Reviews
2.5
33 Reviews
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Openet CEO Niall Norton
Niall Norton
19 Ratings

Employee Reviews

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  1. 4 people found this helpful  

    Seems to be moving in the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various
    Former Employee - Various

    I worked at Openet full-time (more than 3 years)

    Pros

    I learned a lot working at Openet and worked with some very sharp people. The benefits were pretty good, and at first the atmosphere was great.

    Work-life balance was hit-or-miss. There were times when it was pretty good, but also a lot of get-it-done-yesterday fire drills. Not unusual for a small technology company with huge telecom clients, I think.

    Overall my experience was positive, but I wouldn't go back there now.

    Cons

    Openet seems to be losing its touch. It grew very rapidly for a few years, but over the last year or so seems to be shrinking just as rapidly. Openet has some very compelling products, but doesn't seem to be able to focus on really polishing them and moving them forward.

    The company seemed quite management-heavy toward the end of my time there.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Rudderless ship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet

    Pros

    Was able to work from home easily. Most people were friendly and good to work with.

    Cons

    Management does not have a strong consistent plan. More like 2 or 3 plans a year. Management is not held accountable, as when they fail in their job, they just move to another role. Product development has not been given enough direction and nothing new has taken the place of older products. Also, pay is poor and bonuses never happen.

    Advice to ManagementAdvice

    Hold yourselves accountable.

  3.  

    Company has Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet full-time (more than an year)

    Pros

    There are not many pros for this company.

    Cons

    The Salary and Benefits for this company are very low and never see a raise in the time you have put in with the company, filling out review when review time comes around there are hard to fill out with out help from MGMT . There is no HR departments in the US all is handled over seas in India and internal web site and trying to find your way around that is a talk in it's self.

    Advice to ManagementAdvice

    Pay your American workers more than your own people. This is not India. Learn to talk to Americans properly with out talking down to them. Better benefits package.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Good heart, dreams of being something else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Openet

    Pros

    Very strong technology, very engaged and smart employees. Interesting area to work.

    Cons

    Grew by riding a wave of investment in flagship product. The wave is receding, and the company is unsure what to do with itself. Constant half-baked dabbling in various strategic directions, which are followed with urgency until the next idea comes along. Very political with lots of behind-the-scenes maneuvering, a situation encouraged by top leadership.

    Advice to ManagementAdvice

    Streamline and simplify the company direction. Discourage politics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Decent pay, politics and no growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Openet full-time (more than 5 years)

    Pros

    * Get to travel to Dublin
    * Decent salary, but average overall package
    * The company still retains a number of a high caliber engineers and architects

    Cons

    * Every trip needs to be approved by several managers, all the way to CEO
    * Employees are not trusted to make even simple decisions, delegation is an alien term
    * Talent is leaving
    * Innovation is focused primarily on cost savings
    * Known to raid employee benefiits
    * Everything you read in the recent reviews is, sadly, true

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Politics galore, scramble strategy, no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partners in Reston, VA
    Former Employee - Partners in Reston, VA

    I worked at Openet full-time (more than 3 years)

    Pros

    Years ago Charging/Policy were a white hot space and Openet had the leading product. When it was smaller, everyone was a team going for the growth and it was cooperative and innovative and interesting.

    Cons

    Politics abound. Some very hard working people go unrecognized. And some very undeserving people continue to keep their jobs at the expense of others. There's not a real strategy other than sales, so everything is a scramble and last minute deadline. And the market has moved on with acquisitions by BroadHop, Bridgewater, and Volubill. I don't know if they have an exit left. Despite their statements that they love partners, professional services undermines the partners by taking their hours. There is no strategic relationships to leverage - bridges have been burned too many times. Also there's no equity for anyone...that was years ago. It's just a job.

    Advice to ManagementAdvice

    Put some new ideas and new people on the team. Embrace your partners who work so hard for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Management lacks any sense of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Manager in Reston, VA
    Former Employee - Technical Manager in Reston, VA

    I worked at Openet full-time (more than 5 years)

    Pros

    For junior team members, you will have plenty of work and opportunity to advance.

    Cons

    Management changes directions with every new revelation or management book they read. Management is not held accountable for their failures, they just get shifted around the company so that they can continue their mistakes. Sales department are desperate to make their numbers, so projects are not sold with enough profit margin to allow the Services teams to deploy the projects correctly, thus projects are often understaffed or have too many junior members who are out of their depth on a project. Engineering department exist in a vacuum from the customers and also from the Services teams, so they often deploy features that are not needed or deploy good features late or untested. Deadlines are often very short, requiring Services teams to work overtime. Employee bonuses have not been paid in past 3 years.

    Advice to ManagementAdvice

    Hold management responsible to meet their goals and if they do not, take action to show the company that they are being held responsible. Withholding bonuses from the workers is not holding management responsible, it only helps management keep the shareholders happy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Floundering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet

    Pros

    Good technical people, flexible products, caring and compassionate mid-level management, exciting field for development (smart-phone support), a large number of engineers with multi-year experience, opportunities for travel to Ireland

    Cons

    sweat-shop environment, lack of collaboration between corporate divisions, large number of executives with long-term tenure who do not seem accountable for decisions, lack of loyalty of executives toward workers, impossible revenue targets preventing bonus payouts, duplicity and behind-the-scenes manipulation, an accelerating drain of technical talent, extremely short-cited decision making

    Advice to ManagementAdvice

    Clean house of dead-wood in upper levels; start rewarding workers before you lose yet more good people; recognize the talent you have and cast it off only after careful deliberation; develop a realistic plan for corporate future direction that will offset the short-term decision-making that is sabotaging your future; land some sales to new customers;

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet full-time (more than an year)

    Pros

    Good benefit. Good for people with experience

    Cons

    too specific tasks. not sure where to use what you learn here

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Lack of collaboration, communication and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA

    I have been working at Openet full-time

    Pros

    They have a great product portfolio for policy, charging and rating for the wireless industry. The software is powerful and can perform high number of transactions per second, the ability to scale processing vertically and horizontally is big advantage over its competitors.

    Cons

    I find many groups within Openet to be territorial and only protecting their turf. Although the company has been going through some process alignment and resource allocation, I find it very difficult to work within the various groups - such as product, engineering and services - and to even share ideas and knowledge across the company.
    When you are trying to estimate a proposal for a client for example, the internal politics and bureaucracy is a nightmare.
    There is too much politics in this company and I find the culture to be very arrogant and not accommodating to new employees.

    Advice to ManagementAdvice

    You need to change the culture and politics in the company. There are too many employees who are only looking out for themselves or their own groups. There has to be a more collaborative and innovative environment. Too many times management does not want to listen on ideas on process improvement, or allow people the ability to make decisions without having too many hands involved.
     I think management should also cut down on unnecessary costs. It spends too much on unneeded travel for example.
    The company should focus on its core products and not overstretch itself into other ventures, such as healthcare, where it doesn't have a strong knowledge and experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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