Openet

  www.openet.com
  www.openet.com

Openet Reviews

Updated December 15, 2014
Updated December 15, 2014
33 Reviews
2.5
33 Reviews
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Openet CEO Niall Norton
Niall Norton
19 Ratings

Employee Reviews

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  1.  

    Company has Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet full-time (more than an year)

    Pros

    There are not many pros for this company.

    Cons

    The Salary and Benefits for this company are very low and never see a raise in the time you have put in with the company, filling out review when review time comes around there are hard to fill out with out help from MGMT . There is no HR departments in the US all is handled over seas in India and internal web site and trying to find your way around that is a talk in it's self.

    Advice to ManagementAdvice

    Pay your American workers more than your own people. This is not India. Learn to talk to Americans properly with out talking down to them. Better benefits package.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Poor management, heavy spending cuts everywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Openet full-time

    Pros

    Used to have very good atmosphere at work. Currently no longer the case as people who created it are getting more and more frustrated or they are gone already

    Cons

    The quality of management is below minimum standard. Irrational decissions are being made at all levels, especially VP and above. HR is hostile, arrogant and constantly trying to make life harder for employees. Products are developed using waterfall methodology even though management calls it Agile, they are slow, buggy and don't really work together. Company is trying to find a magic solution to make them work faster but all attempts are unsuccessful because most of them are written using a primitive homemade programming language which noone bothers to deprecate. Tallented engineers have either left or will leave soon. The company would rarely backfill such positions, and even if, they would usually hire graduates.

    Advice to ManagementAdvice

    The only way is down

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Getting worse and worse each year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Kuala Lumpur (Malaysia)
    Current Employee - Senior Software Engineer in Kuala Lumpur (Malaysia)

    I have been working at Openet full-time (more than 3 years)

    Pros

    1) 21 days annual leave
    2) Able to learn some advance C++ codes (only certain teams)

    Cons

    1) Politics are increasingly entwined.
    2) Some managers in Product Department are incompetent, indecisive, and always push responsibilities to someone else.
    3) Interview process is critically flawed, resulting in hiring many incapable engineers, who are only good at presenting themselves.
    4) Inefficient management, poor project planning, and glitchy software design causes delay after delay.
    5) Try to force employees to work during weekends when deadline could not be met.
    6) Practice Agile wrongly.
    7) Fail to identify the contribution of engineers.

    Advice to ManagementAdvice

    It's a lost cause.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Floundering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet

    Pros

    Good technical people, flexible products, caring and compassionate mid-level management, exciting field for development (smart-phone support), a large number of engineers with multi-year experience, opportunities for travel to Ireland

    Cons

    sweat-shop environment, lack of collaboration between corporate divisions, large number of executives with long-term tenure who do not seem accountable for decisions, lack of loyalty of executives toward workers, impossible revenue targets preventing bonus payouts, duplicity and behind-the-scenes manipulation, an accelerating drain of technical talent, extremely short-cited decision making

    Advice to ManagementAdvice

    Clean house of dead-wood in upper levels; start rewarding workers before you lose yet more good people; recognize the talent you have and cast it off only after careful deliberation; develop a realistic plan for corporate future direction that will offset the short-term decision-making that is sabotaging your future; land some sales to new customers;

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Lack of collaboration, communication and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA

    I have been working at Openet full-time

    Pros

    They have a great product portfolio for policy, charging and rating for the wireless industry. The software is powerful and can perform high number of transactions per second, the ability to scale processing vertically and horizontally is big advantage over its competitors.

    Cons

    I find many groups within Openet to be territorial and only protecting their turf. Although the company has been going through some process alignment and resource allocation, I find it very difficult to work within the various groups - such as product, engineering and services - and to even share ideas and knowledge across the company.
    When you are trying to estimate a proposal for a client for example, the internal politics and bureaucracy is a nightmare.
    There is too much politics in this company and I find the culture to be very arrogant and not accommodating to new employees.

    Advice to ManagementAdvice

    You need to change the culture and politics in the company. There are too many employees who are only looking out for themselves or their own groups. There has to be a more collaborative and innovative environment. Too many times management does not want to listen on ideas on process improvement, or allow people the ability to make decisions without having too many hands involved.
     I think management should also cut down on unnecessary costs. It spends too much on unneeded travel for example.
    The company should focus on its core products and not overstretch itself into other ventures, such as healthcare, where it doesn't have a strong knowledge and experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Rudderless ship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Openet

    Pros

    Was able to work from home easily. Most people were friendly and good to work with.

    Cons

    Management does not have a strong consistent plan. More like 2 or 3 plans a year. Management is not held accountable, as when they fail in their job, they just move to another role. Product development has not been given enough direction and nothing new has taken the place of older products. Also, pay is poor and bonuses never happen.

    Advice to ManagementAdvice

    Hold yourselves accountable.

  8.  

    Good company with good products, but is often let down by poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Openet full-time (more than 3 years)

    Pros

    Good work-life balance, medical benefits which cover direct family members, 21 days Annual Leave, has a social club committee that plans social activities throughout the year. Good work environment.

    Cons

    Employees are not being valued (poor increment, no company bonus for several years now). Company has been staying at the same place for several years now and the top management seems to be satisfied with this. This has caused company's growth to stop and many employees are leaving. Some managers do not seem to care what their employees are doing.

    Advice to ManagementAdvice

    I believe more effort is needed in compensating the employees better. Lazy and irresponsible managers need to be replaced. The employees need to know that the company has a clear direction for growth and not just struggling at a same place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Still a small company with big ambitions but senior management team are not right people to deliver.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Openet full-time (more than 3 years)

    Pros

    Additional holidays award for each year of service.
    Good employee welfare.
    Generally flexible working hours - can come to work early / late for doctor / dentist visits.
    Graduates get exposure to some interesting work.

    Cons

    Managers are great at fire-fighting but poor at planning.
    Nepotism and cliques are prevalent. If you're not part of the club, too bad.
    No pay rises or bonus for part 4 years. Little scope for learning new skills or career advancement.
    Office environment is poor, split across two buildings in Dublin.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Professional Services Engineers get shafted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services Engineer in Dublin, Dublin (Ireland)
    Former Employee - Professional Services Engineer in Dublin, Dublin (Ireland)

    I worked at Openet full-time (more than 3 years)

    Pros

    Has all the usual perks. Can be a good way to network as deal with many operators and some third party vendors. Seems to be great if in test, development (usual s/w busy periods preceding deadlines) or other role (ice cream days, Wednesday breakfasts, on site health checks). Travel if that's what you are after.

    Cons

    In Professional Services - long hours, weekend work, work through holidays etc. little-no "project" bonus on green field sites (as often projects are highly underestimated). Some clueless, time-wasting, project managers that add to the pressure of tight schedules and quite often mislead customers. no pay for all the extra hours and you do not get anywhere near the extra days lost en lieu.

    Advice to ManagementAdvice

    level the field amongst the different groups. either PS hours drop or they are rewarded for all the extra work.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Not a nice working environment anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Kuala Lumpur (Malaysia)
    Current Employee - Senior Software Engineer in Kuala Lumpur (Malaysia)

    I have been working at Openet full-time (more than 5 years)

    Pros

    1) Good benefits
    2) 21 days annual leave (incremental every 2 years up to 26 days)
    3) Provides training

    Cons

    1) Unreasonable project timelines. Management expects employees to work extra hours and weekends to complete project.
    2) Office politics aplenty
    3) No contractual bonus (only got company and performance bonus once in 5 years)
    4) Too many managers to report to, and insufficient developers and QA in a project.
    5) No travel allowance, only by claim
    6) Openet is losing a lot of experienced employees
    7) Very few experienced and good employees. It is difficult to seek help from them as they are very busy (because everyone is asking help from them).

    Advice to ManagementAdvice

    The management needs to train up more employees to become SME for every region to reduce the dependent on those few good employees.
    Management needs to make the employees feel appreciated.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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