Opera Solutions Reviews

Updated August 13, 2015
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Opera Solutions Chairman & CEO Arnab Gupta
Arnab Gupta
3 Ratings

Pros
  • Flexible hours of work, though that can turn around and bite you by taking your work-life balance haywire (in 9 reviews)

  • flexible hours, being able to work from home for a very long time (in unit of month), free snacks and beverage, Friday catering lunches (in 11 reviews)

Cons
  • Senior management has almost 0 skills in people management (in 11 reviews)

  • Lack of transparency and broken promises (in 5 reviews)

More Pros and Cons

40 Employee Reviews

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  1. Helpful (2)

    Run

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in Jersey City, NJ
    Current Employee - Staff Accountant in Jersey City, NJ
    Recommends

    Pros

    Sky box seats at Madison Square Garden, not much after that.

    Cons

    No advancement opportunity and must consultants are stuck up.

    Advice to Management

    Treat employees with more respect and value midlevel employees


  2. Helpful (2)

    Fine to get experience, but you'll wish you could work somewhere else

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in New York, NY
    Former Employee - Business Analyst in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Opera has a few good things going for it. Skybox seat at Madison Square Garden, somewhat flexible hours in the event that you need to get something done and come back to your work, and a very intelligent group of consultants- especially at the analyst level. Everyone was fun to talk with and well-traveled, all consultants were from the best schools and had great analytical abilities. Very few people were actually bad at their jobs at the analyst level.

    Cons

    This organization doesn't typically know how much money they will make. Since 2008, many projects became rev-share, the everyday lunches started getting cut (I know- a perk). We were paid below-market salaries with the expectation of higher bonuses, but then no bonuses ever came around for the class that entered in 2008. Salaries were cut 10%, healthcare by 50%. No matching 401k, hard hours until the work started stopping- and then no hours.... Extremely incompetent principals. Stunningly bad.

    Advice to Management

    Get some real people into principal roles, get better at giving REAL feedback, and be honest in town-hall meetings.


  3. Helpful (1)

    Tons of politics, unfairness in staffing and promotion

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Opportunity to work with lots of financial services clients Good managers good place to start for fresh college graduates Meet clients after first week

    Cons

    Lots of politics at senior management level unfairness in project assignments Promotion depended on whether your principle had firm standing in the firm, I.e. being able toconsistently bring in projects Brown nosers get ahead

    Advice to Management

    Your staffing process is completely unfair and you better sort out all the internal politics. the good people are being treated unfairly by the senior management.


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  5. Helpful (6)

    Smart, motivated, excited junior employees...wasted

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time (More than 5 years)

    Pros

    People at manager and below levels are great - Smart: top schools, top performers - Personable: normal people you'd want to grab a drink with - Creative: willing to suggest new ideas, and try to learn new things rapidly (as the firm shifts focus) The idea behind "predictive analytics" is a good one. That said, so is the idea to time travel. Success takes more than an idea. You need to be able to execute on it. Execution is not hiring a bunch of smart people. You need leadership and direction.

    Cons

    Employees are Mistreated - Pay is below market, especially for the hours put in - You work 80+ hour weeks, only to be told retroactively you won't get a bonus (3+ months after you were supposed to get it, with ZERO communication or lies in the interim) - I have been bonus eligible for 4 years here: 2009, 2010, 2011, 2012: No bonus in 2009 (financial crisis, understandable), decent bonuses in 2010 and 2011, No bonus in 2012 (even though we were told all year it was our best year ever). 50% bonus rate is unacceptable. - Management is sneaky, deceitful, and totally unethical: Both times we got zero bonuses, we were strung along by lies. Management would tell us bonuses were "delayed" for weeks, then months, then complete silence on the matter, then the hammer would drop and we'd be told the truth. They're literally just trying to squeeze water out of rocks. - More unethical practices: They closed the Paris office and told the employees they'd have the option to transfer. Then, they stopped answering all communications from the Paris employees, declared bankruptcy in France, and didn't offer transfers (after months of saying they would and leaving the employees in limbo). The French employees had to scramble to find jobs, after being lied to for months. On top of that, management told everyone that the French employees simply didn't accept the transfer offers. - You're still expected to work like a consultant, but be paid like Horrible Execution by Management - Senior Management was tasked with facilitating the shift from "consulting" to "technology / product". They have failed. Horribly. - Whenever someone who knows what they are doing in the big data / product world (e.g. senior folks from SAP, Oracle, etc.) is brought in, they realize what a mess Opera is and leave within 6 months. - Many managers and principals are former consultants, and have no idea what they're doing in analytics projects or product driven projects. Not their fault - they're consultants, but it makes projects extremely frustrating. They haven't been trained, and many have no idea how to deliver a product driven project. - Horrible cash management: Hired tons of scientists and sales people who have yet to deliver anything really, while the consultants deliver project after project in "services", working typical consulting hours. Then there is no cash to pay the revenue generating consultants, because cash was burned on scientists, sales people, and failed products. - Everything is pretty much smoke and mirrors. Product names and ideas keep changing, but there is nearly nothing tangible to show for it. Consultants are then tasked with spinning this smoke and mirrors into something during business development and sales efforts Offshore Model - The offshore model is extremely frustrating. On analytics projects, huge chunks of teams are in Shanghai and India - Hours become unmanageable if you want to be in any way productive due to time zone differences - Turnaround times are slow because of the timezones. Though the "24 hour model" is pitched, what it really means is everything takes at least twice as long to do because you can only talk to your team at the beginning and end of each day, and deliverables can then be reviewed, with more wait time in between - Communication can be very difficult and inefficient. Lengthy, detailed emails are required, compared to traditional consulting firms where you can just sit with your team, brainstorm, review data together in real time, etc. Huge waste of time, and very stressful, because if the communication is not clear, you lose an entire day of work from the offshore team - It is all stemmed from Opera's reluctance to bring teams to the same location to work (because this costs money)

    Advice to Management

    Remember that your "resources" are people. Though we claim to be a technology and product firm, everyone knows we have basically no real ground breaking products or technology. The magic is in the analytics done on bespoke projects and in the delivery of services projects by consultants. Those results are driven by people. The people are what makes this firm tick, and you are driving your best people out.


  6. Helpful (1)

    Delusional management, no transparency, nepotistic disorganization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good people. Talented people but in short supply. The culture is communal and social within and among teams.

    Cons

    Talent leaving like running from a burning building. Management playing violins on the deck of the titanic. Lack of faith, trust and honesty from managers. If you're not in the inner circle, you're growth stops and your career dies. Every 1-2 months a marketing release goes out and it's about a product no one has seen and doesn't exist. It's in a powerpoint.

    Advice to Management

    Make an attempt to restore faith in employees (and investors) Quit the hide-and-run management style Stop signing death-march deals and failing to reward your people


  7. Helpful (1)

    Promising ideas, mediocre execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in New York, NY
    Current Employee - Engagement Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    - Unique approach to solving large business problems by combining consulting and analytics/software, at least as an idea - Very smart, personable, kind and creative people with high willingness to learn and teach - Good place to learn how to do a little of everything, although that is partly due to massive lack of formal structure - Decent compensation and work hours flexibility

    Cons

    - Highly disorganized organizational structure that changes every few months - Lack of communication and transparency - Lack of clear and consistent career ladder - expectations are always shifting and employees are expected to hit moving targets each review cycles - Too many product ideas with nearly not enough staff to execute on them - no good products firm was built by chasing 10+ targets - Some people in senior management are trying to do some good, but it may be too late

    Advice to Management

    - Communicate honestly with your employees and trust that they can help turn the company around - you hired them because they are smart and capable, you use them to solve clients' problems, so why not your own - Pick 2-3 products, at most, and invest in them - Identify a growth strategy and stick with it - Make HR do it's job of actually helping people manage their careers


  8. Helpful (4)

    All Sparkle No Substance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hard working and bright employees Flexible hours

    Cons

    Key positions in management have been held by people because they have been with the company from the beginning and not because of merit or qualification. Here is the brief summary of the management. CEO - Waiting for his golden parachute COO - Redefining the word "wannabe" CSO - Madeup and non-existant - cleanup needs to start from here CTO - Scamster PMO - Junior Scamster aka making up his own work

    Advice to Management

    Management should consist of people with good experience and credentials . whether in consulting or product development


  9. Helpful (2)

    If you're looking for a company with substance, opportunities and work-life balance, look elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Manager in New York, NY
    Former Employee - Engagement Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Opera Solutions full-time (More than 3 years)

    Pros

    Great to get your feet wet; great camaraderie among junior consultants.

    Cons

    Low set of values among top leadership, expect to be treated accordingly. Limited true expertise among the topics on which Opera declares itself as thought leader (big-data / sourcing), which often results in limited value to the client.


  10. Helpful (3)

    Was a great company, but is falling down quickly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Disapproves of CEO

    I worked at Opera Solutions full-time (More than 3 years)

    Pros

    Smart and friendly employees, good place to learn.

    Cons

    Management is a disaster, the top leaders do not care what the scientists are thinking, they use lies to keep employees, no communications from the leadership to bottom employees, rumors are everywhere.

    Advice to Management

    I think the COO should be the person to be fired first. It was her who leaked the rumor that the company was running out of cash by the end of March 2013. It created panic among employees and people started looking for an exit more actively. Ironically, this lady later was promoted to be the co-COO and started laying off people.


  11. Helpful (1)

    Good place to start, bad place to stay.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    The big data industry has the potential to be huge.

    Cons

    The management at the top is horrible.



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