Opinion Access

  www.opinionaccess.com
  www.opinionaccess.com

Opinion Access Reviews

Updated December 15, 2014
Updated December 15, 2014
15 Reviews
2.7
15 Reviews
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7 Ratings

Employee Reviews

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  1.  

    Excellent work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY

    I have been working at Opinion Access

    Pros

    Fun Co-Workers
    Get bonus for some completed surveys
    Get hired quick once you pass test and/or training
    The night shift is the best shift

    Cons

    Not enough hours on some days.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    I enjoyed the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Surveyor
    Former Employee - Surveyor

    I worked at Opinion Access full-time

    Pros

    I know the job well so...

    Cons

    None for me so far

    Advice to ManagementAdvice

    THEY ALLOW YOU TO DO YOUR JOB

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Interesting, but not long-lasting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY

    I have been working at Opinion Access part-time (less than an year)

    Pros

    My customer service experience improved and communicating with people over the phone became easier.

    Cons

    Not fair to workers, doesn't permit them to join a union. Employees were preparing to strike.
    You were only trained for one survey, and they won't assign you to another for a long time.

    Advice to ManagementAdvice

    Train your employees to ALL of the surveys, so you don't have to keep looking for others. Letting your employees unionize isn't a bad idea either.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Long Island City, NY
    Former Employee - Telephone Interviewer in Long Island City, NY

    I worked at Opinion Access part-time (less than an year)

    Pros

    it was easy to do

    Cons

    gross enviorment and a lot of smokers

    Advice to ManagementAdvice

    retrain those doing poorly

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    It's Only Good to Show that You're Working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Long Island City, NY
    Former Employee - Telephone Interviewer in Long Island City, NY

    I worked at Opinion Access part-time (less than an year)

    Pros

    You are paid weekly and have the opportunity to add shifts

    Cons

    Training is somewhat helpfull, depressing and UNSAFE(dangerous) environment , schedule is subject to be cancelled often(12 to 28 hrs per week-maybe), minimum wage, payroll issues( constant errors-up to and including not getting paid correctly; if at all!), high turnover,everyone is considered PART/TIME-meaning NO benefits, medical or otherwise!

    Advice to ManagementAdvice

    Allow more workers to be FULL TIME, provide medical benefits and give a higher wage(recently minimum wage was increased-but company needs to upgrade and new accountants so that payroll issues are addressed and RESOLVED!)

    Doesn't Recommend
    No opinion of CEO
  7.  

    Working at Opinion Access was a new experience in customer service that I will never forget.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer
    Former Employee - Telephone Interviewer

    I worked at Opinion Access part-time (more than an year)

    Pros

    I met a lot of kind people there staff as well as co-workers

    Cons

    Not enough work..only part-time and it gets slow at the end of the year.

    Advice to ManagementAdvice

    I had no problem with upper management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    rating of former employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interviewer in Long Island City, NY
    Former Employee - Interviewer in Long Island City, NY

    I worked at Opinion Access full-time (more than an year)

    Pros

    steady work when I started there. work is seasonal. gets slow at times. would call it down time.
    worked on a variety of projects. if you have some experience in telemarketing looking to find a job soon and you don't mind calling people on the phone.

    Cons

    the slow periods. when there are only certain projects for people who are trained in specific work. such as bilinguals. the pay rate not that great

    Advice to ManagementAdvice

    n /a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    The amount of hours were crappy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY

    I have been working at Opinion Access part-time (less than an year)

    Pros

    * Gain people skills
    * Easiest job in the world to get if you know how to type, read, and follow directions

    Cons

    * They send you home if you aren't as good as their top employees
    * If you show up late or on time you still might not be guaranteed a cubicle= work

    Advice to ManagementAdvice

    * First come, first served should only be applied when you're giving handouts. A cubicle for your employees shouldn't be one of them.

    Neutral Outlook
    No opinion of CEO
  10.  

    Omg this place is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY

    I have been working at Opinion Access part-time

    Pros

    Quick paycheck
    Very easy to get. You literally just walk in, and as long as you can read and write in English you've got the job.

    Cons

    The bathrooms are dirty.
    Rules are ridiculous!!
    Cameras follow you.
    Training team is very rude and literally scare and bully potential employees during training.
    Confusion all throughout.
    Not allowed bathroom breaks.
    7.25 an hour for painful headaches and rude treatment
    Supervisors act as though they're doing you a favor when you ask a question
    They do not allow direct deposit...?

    Advice to ManagementAdvice

    Stop bullying workers and treating workers like crap. For 7.25 an hour you sure do expect a lot. Very unprofessional environment always breeds unprofessional employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    A last resort type of job if your have no choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Telephone Interviewer in Long Island City, NY
    Former Employee - Telephone Interviewer in Long Island City, NY

    I worked at Opinion Access part-time (less than an year)

    Pros

    Your hired on the spot, you sit and your talk to people on the phone all. The times flies by

    Cons

    they hire any and everybody, low standards.

    Advice to ManagementAdvice

    Raised the standards when your hiring. Trainers need to have more patient. S

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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