Optier Reviews

Updated July 29, 2014
Updated July 29, 2014
21 Reviews

4.0
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Thompson
5 Ratings

Employee Reviews

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  1.  

    Great team, Good product, Never took off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Consultant  in  New York, NY
    Current Employee - Senior Technical Consultant in New York, NY

    I have been working at Optier full-time for more than 3 years

    Pros

    Working with good people, on a product with great potential

    Cons

    Never executed on a growth plan for various reasons, so no IPO or payoff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Loved the employees, Not the Board of Directors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Manager  in  New York, NY
    Former Employee - Inside Account Manager in New York, NY

    I worked at Optier full-time for less than a year

    Pros

    Great atmosphere, great people, easy solution to learn

    Cons

    Board of Directors were not upholding with their promises for growth and the future of the company

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great Company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Optier

    Pros

    People were great to work with. Tons of talent and caring managers.

    Cons

    Technology required technically savvy installers, users, and support people.

    No opinion of CEO
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  5.  

    OpTier has great people and you can learn a lot working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Optier full-time for more than 5 years

    Pros

    The technology is very technically challenging to master and potentially exposes you to a wide variety of applications, operating systems, etc. They are good about giving time off when needed and trying to allow a decent work-life balance, but at times the workload can be very demanding. The compensation appears to be above average.

    Cons

    The company is small and is constantly adapting to market forces. Sometimes the pivots are abrupt and they do not all work out well. Recently a major pivot did not work out and it resulted in major changes in management and yet another change in direction. This had a negative effect on morale.

    Advice to ManagementAdvice

    Stick to your bread and butter and make incremental improvements rather than too many massive changes at a time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Pivot or die...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Consultant  in  New York, NY
    Former Employee - Senior Technical Consultant in New York, NY

    I worked at Optier full-time for more than a year

    Pros

    Great Vision for Big Data.

    Cons

    Everything else, from offshore R&D, to legacy customer base that has high costs and little revenue, revolving door to sales reps.

    Advice to ManagementAdvice

    Organic Big Data review by June or you're out of cash! And you're already too diluted to take anymore VC.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Super technology and very smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Optier full-time for more than a year

    Pros

    great solution and strategy coming together
    Good compensation
    Open communication and management listen

    Cons

    Smaller in size so always under pressure

    Advice to ManagementAdvice

    Keep up the pace ..

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It needs to go public to feel the pressure of an open market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Optier full-time

    Pros

    . Competitive base salary
    . Friendly and helpful environment
    . Management is promoted from within
    . Unsupervised account management, no micromanagement

    Cons

    Optier is a service industry leader in business transaction monitoring but newcomers have cashed in on faster ROI deployments with modern subscription-based licensing models expediting the sales sign off. Configuration is difficult and very focused on manual modification of XML files further delaying ROI and reducing customer adoption without bundling service contracts. And finally, Israeli-based support and development has left much to be desired. My customers should not have to adopt another time zone to resolve project-critical issues. 

    Advice to ManagementAdvice

    Listen to those with boots on the ground: follow-the-sun support team, ease of deployment (if not for faster deployments, for customer adoption), go public and let the open market decide business priorities.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    It does not get any better than this...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Engineer  in  New York, NY
    Current Employee - Senior Sales Engineer in New York, NY

    I have been working at Optier full-time for more than a year

    Pros

    Extremely bright and intelligent folks work here
    Everyone in the company is focused on one goal - company growth
    All-in, do whatever it takes attitude is infectious
    Opportunity to directly contribute to the success of the company

    Cons

    No major cons thus far

    Advice to ManagementAdvice

    Keep doing what you are doing...stay the course and make slight corrections as needed to achieve success for all.

    Recommends
    Positive Outlook
  10.  

    Brilliant team, inspiring culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Optier full-time

    Pros

    -Brilliant and hard-working team supremely dedicated to company's growth
    -Challenging and stimulating work environment where mediocrity is shunned
    -Opportunity to directly contribute to success of company
    -Lively and enthusiastic company culture

    Cons

    -None I've witnessed to date

    Advice to ManagementAdvice

    Continue to motivate and challenge employees to produce exceptional work

    Recommends
    Positive Outlook
  11.  

    OpTier is a magical place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Franchise Leader  in  Dallas, TX
    Current Employee - Franchise Leader in Dallas, TX

    I have been working at Optier full-time for less than a year

    Pros

    OpTier is an amazing place to work. The can-do, high-velocity, culture is one in a million and the company is led by some of the brightest minds in the industry. That, combined with brilliant developers and the "who's who" of seasoned software sales professionals combine to fuel OpTier's certain phenomenal growth and success. Technology professionals that can work anywhere they want, work at OpTier!

    Cons

    I haven't discovered any yet.

    Advice to ManagementAdvice

    Keep innovating. Keep the rapid pace. Keep hiring only the best and brightest.

    Recommends
    Positive Outlook

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