Optus Reviews

Pros

Free Broadband for staff members or Wireless broadband

Cons

Paying for parking and expensive inhouse canteens

Advice to Senior Management

Free Parking please

Pros

Fantastic products, great incentive programs, dynamic management, fun young team environment.

Cons

Promotions are for the 'in people' that spend weekends with their managers. First time mistakes are not dealt with lightly but rather with hasty retrenchment.

Advice to Senior Management

Ethical human resource policies. Fairness, equal opportunity and offering second chances.

Pros

Flexible working hours and reasonable working environment. Able to learn new things but lack of empowerment when the superior is not able to give clear directive when needed the most.

Cons

Lower remuneration package compared with other MNCs. Too much office politics among departments and the superiors may not know what their subordinates are doing or issues faced. Communication should be improved.

Pros

Great environment and always looking at ways to make it better,
Good benefits such as onsite gym, childcare, strong contributor to the community and take it seriously,
Open communication, big focus on teamwork.

Cons

internal systems can be a challenge but there's a big focus to fix it and make it a better experience for employees and customers

Pros

offer really good package, compared with Telstra
Nice working environment
friendly

Cons

communication issue with the customer service team
Rude customer support staff

Advice to Senior Management

Try to make call centre with better treatment, so people can treat their customers more friendly.

Pros

Great campus, nice people, friendly environment, some experts, average training

Cons

pay isnt great, though bonus is good

Advice to Senior Management

more real please

Pros

Pay, people, location, volunteer work

Cons

Hours, hours, hours, hours, hours

Advice to Senior Management

None

Pros

Well known brand
Good company culture
good benifets

Cons

Targets getting to high
Commission plan changes to much
Too much red tape and bureaucracy
Too much "spin" from Management
Premium prices but not a premium product.

Advice to Senior Management

Give people a chance to earn good money.
Stop relying on the "brand"
Don't bully partners who want to hire ex Optus staff. If they want to leave, let them go. Otherwise, create a better culture and people will stay!

Pros

Second largest telco in Australia. Great campus and facilities. People are friendly and courteous and seem to enjoy working there.

Cons

Location is a challenge - limited car parking capacity and not much on-street parking. There are buses and the train-station is a good 20 minute walk to campus. A lot of stakeholder management with different groups from all different business units that need to approve projects before they can progress which sometimes stifles innovation, creativity and speed to market.

Advice to Senior Management

Walk the walk

Pros

Use to be a challenger company with great work environment.

Cons

Poor selection of technical manager that don't have good leadership and communication skills.

Advice to Senior Management

Employ better people management skills in technical managerial roles.