Orange Business Services

www.orange-business.com
Employer Engaged

Orange Business Services Reviews

Updated March 4, 2015
Updated March 4, 2015
305 Reviews
3.4
305 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Orange Business Services Directeur Exécutif Thierry Bonhomme
Thierry Bonhomme
33 Ratings

Review Highlights

Pros
  • There is also a good work-life balance culture practiced in the company (in 43 reviews)

  • Work environment Diversity, work flexibility, Good benefits , global workplace (in 27 reviews)


Cons
  • No career path but you should draw it by yourself and decide what you want to be (in 15 reviews)

  • No/low opportunities for career progression outside of France and low cost countries (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love my company. Great benefits, global view and always an adventure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orange Business Services

    Pros

    Great company with employee first mentality.

    Cons

    Very French which means slow to advance.

    Recommends
    Positive Outlook
  2.  

    Field Engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orange Business Services

    Pros

    To manipulate extra deployment experience

    Cons

    Will be involved in deployment.

    Advice to ManagementAdvice

    Hard working.

  3.  

    I had a very positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orange Business Services

    Pros

    Pro Employee Company, great work life balance, Best co-workers

    Cons

    Too conservative to make the right investments

    Advice to ManagementAdvice

    Need to invest in order to grow!

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A Very Rewarding Career (while it lasted)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Implementation Engineer in Atlanta, GA
    Former Employee - Network Implementation Engineer in Atlanta, GA

    I worked at Orange Business Services full-time (more than 10 years)

    Pros

    I had a 20 year career with OBS during which time I held several key positions.
    I received excellent company sponsored training over the years. Great managers and staff.
    Collaborative team work, virtual teams and exposure to many facets a global network operating in 220 countries.
    Plus excellent exposure to a diversity of cultures.

    Cons

    lots of competition in the Americas led to downsizing and sending jobs to India which led to my demise.

    Advice to ManagementAdvice

    Take me back ... Please!

    Recommends
    Neutral Outlook
  6.  

    International Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at Orange Business Services full-time (more than 5 years)

    Pros

    Great PTO policy, small company feel in North America, opportunity for career growth/advancement, some really great people work at Orange

    Cons

    Lack of support from French headquarters in North America, difficult to be innovative, entrenched old school telco culture that is afraid of change

    Advice to ManagementAdvice

    Allow freedom to innovate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Cool work culture. Lot of opportunity to learn new technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orange Business Services

    Pros

    Chance to work on new technologies

    Cons

    Low Salary hike
    chances of Growth is very less

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Orange business reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Orange Business Services

    Pros

    while there is self nomination policies with expectations of feedback, often positions are filled without even interviews

    Cons

    the business base and margins on repeat business appear to be shrinking. 2014 saw redundancies in some high cost countries

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Manager advises prospective Americans to look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at Orange Business Services full-time (more than 3 years)

    Pros

    Average insurance coverage and diverse work environment.

    Cons

    Outdated internal tecnology systems patched/ cobbled together making it extremely difficult to support customers in a timely manner.

    The great benefits are an illusion - you have to jump through many hoops to take your annual and sick leave. Company disrespects US Labor laws (Wrongful termination, Race and Gender Discrimination etc).

    Lots of foreign employees with questionable "right to work" in USA status

    Most employees have not received pay raises for the during of their employment there.

    Losing marketshare to American competitors - company is a fraction of what it once was in Atlanta.

    Advice to ManagementAdvice

    Follow the US law if you intend to operate in America. Stop bringing French student "interns" and taking jobs away from more highly qualified Americans. Listen to your customers - what sells in Europe may not be what your American Fortune 500 companies want.

    Doesn't Recommend
    Negative Outlook
  10.  

    Great co-workers, great benefits, poor leadership; Company is struggling to keep up with the market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Atlanta, GA
    Current Employee - Technical Support Engineer in Atlanta, GA

    I have been working at Orange Business Services full-time (more than 3 years)

    Pros

    Decent pay, great benefits with lots of time off. Most people get to work from home at least a couple of times a week. I didn't experience any micromanaging. There is a lot training opportunity. It's an international company, so you work with people from all over the world. There are great people at the company, most who have been there for many years.

    Cons

    The company is struggling to compete price-wise and services-wise. AT&T can offer cheaper network services than Orange can in the U.S. The bigger profits are made off of services on top of network, such as VoIP, Video Conferencing, Cloud, etc. While Orange offers these products, mostly through partnerships with other companies, they have done a poor job of training on them, integrating them into tools for implementation and supporting sales and account teams to sell these products. The company is laying off most of its sales support and implementation teams and is moving it to India and Brazil to save costs, which is hurting morale and weakening service delivery.

    Advice to ManagementAdvice

    Invest in a super tool that centralizes all the quoting, ordering and implementation processes into one place. Integrate the technical documentation into this super tool, as well. Move away from centralized implementation and sales support and create regional Sales and implementation teams that work together. Move more quickly to selling additional services, especially Cloud, to boost revenue margin.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Lots to learn here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orange Business Services full-time

    Pros

    Cab facility is free. The best attraction.

    Cons

    - Ever since Management control got transferred from France to India, things went from Good, to Bad to worse. Managers openly favor their chosen guys, they're not scared of HR or any rules or policies. Thats because HR does not appreciate any comments or communication from employee. They always ask you to come through manager. And if you're brave enough to directly inform HR of any issue, they are very prompt in informing manager about your "behavior". And you can guess what that results into.
    - Managers like to be called "sir". Don't try and follow the culture of calling him by first name. He'll not say anything. But you'll realize your mistake later on.
    - You need to be good in certain skills involving smoking and drinking with "sir" if you really have ambitions of career growth or an increment of higher than 6%. If not, just be at peace with life as it is going, and stay invisible within the team.
    - The French management may be aware of these things, but they wouldn't mind as long as they are getting the results. So your world is ruled within a vicious circle of managers and hr. Performance is not judged based on your technical capabilities, skills or results. You may have worked wonders or done the impossible to ensure productivity. That doesn't matter. But if you're the little pet sitting at the feet of manager waiting for him to pat on your back, then the world is yours.

    Advice to ManagementAdvice

    Management knows exactly what I'm talking about.
    The last thing they need is an advice from someone.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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