Pros

Because it is an online company - employees are allowed to work from home - which is a huge plus. Great vacation policy - and still some travel perks. Lots of innovative ideas (just not easy to get them implemented). Most of my peers are great folks to work with - very dedicated. Benifits are very good ( medical/dental). 401K average in this rough financial world.

Cons

Because employees can work from home - or are home-based - there is a very thin line between work time and home life (in the non-IT world anyway) - that is required to get the job done. After the reduction in work force in Nov 08 and Jan 09 - most non-IT departments are running very slim on staff to accomplish the same tasks as before the layoffs. Also - in an effort to recapture market share - it seems as if Senior managment is grasping at ideas to try. With the new management - seems as if we are doing a complete 180 on many of our processes. Continual changes in testing procedures and reporting/tracking products make getting enhancements and changes difficult and very slow. Reconize, utilize and keep key employees.

Advice to Senior Management

Reconnect with our consumers to really find out what they want from an OTA. We cannot be 'all things to everyone". Simplify the testing/change process - don't make us jump through hoops to get great ideas implemented.