Orchard Supply Hardware
2.6 of 5 83 reviews
www.osh.com San Jose, CA 5000+ Employees

Orchard Supply Hardware Reviews

Updated Jul 10, 2014
Orchard Supply Hardware – San Jose – “Princeton Plaza store”

All Employees Current Employees Only

2.6 83 reviews

                             

50% Approve of the CEO

Orchard Supply Hardware President Richard D. Maltsbarger

Richard D. Maltsbarger

(2 ratings)

34% of employees recommend this company to a friend
83 Employee Reviews
in

Review Highlights

Pros:
  • "Flexible hours and understanding of emergencies"
    in 5 reviews
  • "More great people around me than those who don't measure up"
    in 5 reviews
Cons:
  • "Low pay for the amount of work that they expect you to do"
    in 7 reviews
  • "Upper management does not recognize the contributions by the employees"
    in 6 reviews
  • Show more review highlights

Reviews

     

    Pick up yard attant

    Anonymous Employee (Current Employee)

    ProsLots of exercise and fresh air

    ConsI was wholly satisfied with my time there.

    Advice to Senior Managementkeep up the good work

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Happy with my job working as a cashier

    Cashier Orchard Supply (Former Employee)
    Antioch, CA

    ProsEvery one seems to be friendly,, even the customers and co workers makes a different with a relax atmosphere.

    ConsAt time due to lack of cashiers, we get bogged down with just one cashier and a lot of customers can get frustrated, also workers on the floor is few and we tend to get delayed in price checks.

    Advice to Senior Managementtry to hire more workers if can

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good place to work if you get the right store personnel

    Sales Associate (Current Employee)
    Clayton, CA

    ProsGreat staff to work with at my store.
    Great customers for the most part. Customers at my store are the most important thing, without them we would be out of business.
    Open communication from the top down. Willingness to give ideas a chance to see if they will work.

    ConsStaffing levels can be stretched during the week. Need better stock crew, one that will place merchandise in its home.
    Pay for most positions on the low side.
    Current unrest by the customers and some staff due to media reports of closures. But senior management need to make the media responsible for reporting the truth as written in press releases.

    Advice to Senior ManagementKeep up the open communications about current company events.
    Do promotions from within instead of hiring outsiders that have exaggerated their experience.
    Promote those that work hard and show initiative.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Teamwork and structure support makes a great company

    Customer Service Representative (Current Employee)
    Los Angeles, CA

    ProsFree training and development programs

    ConsStarting over with new investors is slow process but learning to stand alone business wise is a challenge to rebrand your image.

    Advice to Senior ManagementThe more your staff knows helps the company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    i love this company

    Department Manager/Key Carrier (Former Employee)
    Santa Monica, CA

    Prosgreat salary, nice benefits, great people, fun and exciting place to work

    Consnothing company is great, just give better pay increase

    Advice to Senior Managementmanagement is a team players, no advice just keep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    3 people found this helpful  

    Good place to work parttime

    Anonymous Employee (Former Employee)

    ProsOSH attracts lots of the older working folk, i.e. retired electricians, plumbers, lumbermen, etc to its ranks. Makes it a great place to learn from your co-workers about the basic tasks of home repair.

    ConsLike any other minimum-wage job, you don't get paid that much. And you have to deal with bad management more often then not. Overordering, etc.

    Advice to Senior ManagementKeep the older folk around. Seriously, they are the heart of OSH's reputation. They may work a little slower, but they can teach the young guys all there is to know about a given subject.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Good first job.

    Anonymous Employee (Current Employee)

    ProsI love my team and customers.

    ConsManagement is really unorganized and lacks communication skills.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Worth it. Great place to work while at college!

    Anonymous Employee (Former Employee)

    ProsOlder guys in the departments often know A LOT. Fun to learn from them on the job and hear their stories as you work.

    ConsMinimum wage. Morale at the store I worked at went downhill over time as I worked there.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Like others said, company has great potential.

    Anonymous Employee (Current Employee)

    ProsVery flexible, you get to work with really knowledgeable and great people. Great management.

    ConsYou barely get any product knowledge, you have to learn everything on the fly (which is good in some ways). Pay is low compared to big chained hardware stores. No great bonus like what the others have based on how the store is doing. Bonus is basically get more hours if you reach budget, rather than bonus $ based on store performance.

    Advice to Senior ManagementKeep up the good work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    An awesome place for a retail career in hardware...

    Management (Current Employee)
    San Francisco, CA

    ProsGreat staff, great customers, and a ingrained belief that customers are the most important. A company run by neighbors helping neighbors, not by a bunch of MBAs

    ConsComing out of difficult times, change is alway scary, but change is better than the alternative. Work life balance is probably on the sideburner for a couple of years....

    Advice to Senior ManagementKeep pushing for greatness....

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Orchard Supply Hardware? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Orchard Supply Hardware reviews and ratings — including employee satisfaction and approval rating for Orchard Supply Hardware CEO Richard D. Maltsbarger. All 83 reviews posted anonymously by Orchard Supply Hardware employees.