Orchard Supply Hardware Reviews

Updated June 24, 2015
122 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

122 Employee Reviews

Sort: Popular Rating Date
  1. Love-Hate relationgship.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casher in Los Angeles, CA
    Current Employee - Casher in Los Angeles, CA

    I have been working at Orchard Supply Hardware part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I love all of my co-workers!!! They are the main reason why I stay in the company.

    Cons

    The computer system is very outdated.
    Not enough work hours.
    Cashier aren't seen as important, although cashiers are the last impression on the customers.

    Advice to Management

    Talk to people above you to update computers! It would be so much easier and would satisfy customer's trip to the store.


  2. membership sign ups get you hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orchard Supply Hardware part-time

    Pros

    flexible scheduling and 9.50 starting pay

    Cons

    computer based scheduling not stable hours


  3. Plumbing Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Plumbing Associate in La Verne, CA
    Former Employee - Plumbing Associate in La Verne, CA

    I worked at Orchard Supply Hardware part-time (Less than a year)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Retired, part-time job. Great people to work with, including management. Everyone is very helpful and friendly.

    Cons

    Totally enjoyed going to work till corporate changed scheduling and cut our lunch hour. Scheduling is now "computer based" and is a mess. They also recently reduced our lunch hour to 1/2 hour. On a full day you can be extremely busy, now there is not enough time during lunch to settle down for a few minutes or go get food. 30 minutes to wolf something down and back to it. Several have already quit, others looking for work elsewhere. Morale down probably 50+%. Would go back if it went back to the old way of doing things.

    Advice to Management

    Corporate, you screwed things up by going to computer based scheduling and cutting our lunch time. Unhappy employees do not make for good business.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Associate/Garden Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seaside, CA
    Former Employee - Sales Associate in Seaside, CA

    I worked at Orchard Supply Hardware (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. I love the fact that they work around your life, and other responsibilities, you don't work around theirs. All they ask is that you meet them half way, and work with them.

    Cons

    I don't have anything negative to say about Orchard Supply Hardware

    Advice to Management

    Great job!! Keep up the good work!!


  6. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orchard Supply Hardware full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great focus on customer service. All programs and company improvements are to improve customer service.

    Cons

    No structured training for managers to move up in position. Too focused on bringing in new managers from outside making the current in house candidates discouraged.

    Advice to Management

    Grow your internal candidates with an individually structured plan. Don't expect the store managers to handle this or put it on the candidate to grow themselves. District and Regional people need to take ownership of the talent build the bench.


  7. There are better places.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Concord, CA
    Current Employee - Sales Associate in Concord, CA

    I have been working at Orchard Supply Hardware part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good floor level people.

    Cons

    Poor management, resources, products, training, staffing.

    Advice to Management

    Provide consistent, detailed instructions, provide adequate staffing to achieve your objectives or reduce the scope of your objectives, remove obstacles from associates attempting to do their job.


  8. Can be enjoyable, but bad outweighs the good.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Orchard Supply Hardware part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    As long as you show some initiative, there are many opportunities to work in different departments. This gives you a chance to find a place you really like, as well as become a more diverse (and more valuable) employee.

    Cons

    On the other hand, a vast majority of employees don't care about the store. Department managers are usually enjoyable to work with, but regular associates are often apathetic.

    There are also many changes in management. I worked as an associate for 2 years. None of the managers I started with were there when I left. And these weren't always one for one changes. There were often 2-3 changes per assistant manager position.

    Advice to Management

    1.Work on keeping your people happy.

    2.Have a more standardized associate training system so kids off the registers know how to help customers on the sales floor.


  9. Do not get hired at Orchard they're terrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Orchard Supply in Portland, OR
    Former Employee - Cashier Orchard Supply in Portland, OR

    I worked at Orchard Supply Hardware

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Coworkers are just greatthey provided you with a free shirt

    Cons

    Management sucks very rude, not family-friendly, no room For advancement, can only work 25 hours,quite a bit of backstabbing with the management

    Advice to Management

    You need to look at your hiring in your management there did a lot of things behind the. Corporations back being done


  10. Great starter job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orchard Supply Hardware

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to Hone Customer Service skills

    Cons

    Poorly compensated, few benefits, minimal hours. Would rather hire in a bunch of part timers than allow for full time

    Advice to Management

    Treat the employees a people with families. It's very hard when can't budget because of sporadic scheduling


  11. Helpful (1)

    Lack of team effort ,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Stocking in San Jose, CA
    Former Employee - Sales/Stocking in San Jose, CA

    I worked at Orchard Supply Hardware part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    if you need a extra money or are going tp school

    Cons

    lack of team efford ,no comummation,slim chance of moving up

    Advice to Management

    more full time hires so people care about the work duties



Showing 122 of 123 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.