Orient-Express Hotels Reviews

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3.3
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Orient-Express Hotels President & CEO John M. Scott III
John M. Scott III
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Employee Reviews

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  1. This company is like a family and job support in any realm is offered

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    No opinion of CEO

    Pros

    OEH has a great benefits package, flexible with advancing within the company, good management and flexible when personal needs spring up and time off is needed!

    Cons

    sometimes hard to receive salary increases and bonus structures tend to delay year after year. occasional communication pauses with operations and sales can be a challenge

    Advice to Management

    Try to express appreciation for employees and offer regular, standard salary increases and bonus structures when appropriate. Build better communication with hotels and sales teams on a regular basis


  2. Mediocre Satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in New York, NY
    Former Employee - Systems Engineer in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Orient-Express Hotels full-time (More than a year)

    Pros

    Opportunity to visit exotic locations on occasion.

    Cons

    No job growth. Very tight budgets.


  3. A journey like no other

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Orient-Express Hotels full-time (More than 5 years)

    Pros

    Great company with amazing unique properties around the world with fair benefits, competitive pay and interesting co-workers and exceptional experience.

    Cons

    Although it has a massive name and brand values the training and senior positions are stagnated with last century features. Lack of effective training and natural leaders.


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  5. Disastrous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Finance Intern in Lima, Lima Region (Peru)
    Current Intern - Finance Intern in Lima, Lima Region (Peru)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Orient-Express Hotels as an intern (Less than a year)

    Pros

    Good people to work with.

    Cons

    Lousy paycheck. Not an structured company. There is no career line. Crowded corporate offices. Bad working stations.

    Advice to Management

    The company should be more professional and have better systems.


  6. good company, but hard work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Steward in London, England (UK)
    Former Employee - Steward in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Orient-Express Hotels part-time (More than a year)

    Pros

    good people, decent pay. interesting environment

    Cons

    very long hours, office staff seen as more important, lack of professionalism by some

    Advice to Management

    value your service staff


  7. Very challenging and extremely enriching.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager
    Current Employee - Front Desk Manager
    Recommends
    No opinion of CEO

    Pros

    It is rather a collection of hotels than a hotel chain. This gives you some space for creativity.

    Cons

    Not working as a corporate hotel chain as yet, but in full development. Do not look for standardized procedures, there are none.

    Advice to Management

    They are on the right path...



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