Original Pancake House

www.originalpancakehouse.com
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Original Pancake House Reviews

Updated April 13, 2015
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3.2
21 Reviews
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Recommend to a friend
Approve of CEO
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Ron Highet
4 Ratings

Employee Reviews

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  1. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Boca Raton, FL
    Current Employee - Food Server in Boca Raton, FL

    I have been working at Original Pancake House full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The money is all around very good and you definitely get the hours needed. The team (boh & foh) are all around amazing, fun, and great to work with.

    Cons

    There is alot if not too much sidework. During season you will be expected to work 6/7 days and doubles with little or no break at all.

    Advice to Management

    Hire more than enough servers so spread out the shifts needed so your core and good servers don't get burned out and end up sick or hurt and will end up hurting the restaurant in the long run.

  2. Fast pace without any recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Original Pancake House full-time

    Pros

    Teaches you to quickly multi-task for multiple hours continuously

    Cons

    Employer does not ask for employee feedback to better the company

    Advice to Management

    Use your employees to your advantage and reward them for hard work

  3. Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Original Pancake House

    Recommends
    Recommends

    Pros

    Great money, great co-workers, fun environment

    Cons

    None. Allowed me to finish school

    Advice to Management

    Keep doing what your doing

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  5. Was a Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Davie, FL
    Former Employee - Area Manager in Davie, FL

    I worked at Original Pancake House full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Hours of Operation and Great team to work with

    Cons

    Not to much of Advancement Oppurtunity

    Advice to Management

    N/A

  6. Terrible ownership to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in South Florida, FL
    Former Employee - Manager in South Florida, FL

    I worked at Original Pancake House full-time (less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only pros are your two days off a week!

    Cons

    The other five days a week. Area manager was a dictator with zero people skills. Everything was a competition with him. He would always have to prove that he was better than you and everyone else. The GM was puking her brains out one day and he refused to let her go home. The rest of the mgrs had to threaten to walk out unless he let her go home. I ended up walking out on him about a week later. The ownership condoned this fools behavior. So many quality, dedicated competent mgrs quit because of this fool.

    Advice to Management

    Hire great leaders and let go of the narcissistic ones you hired to lead your mgt teams.

  7. OK place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Dallas, TX
    Current Employee - Server in Dallas, TX

    I have been working at Original Pancake House part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Most OPH locations have a very loyal customer base which means lots of familiar faces. Employee discount on meals. You work for tips so you're pretty much in control of how much you make.

    Cons

    Work-Life balance not the best, but all servers are aware of this. Some opportunity for growth, but again, its restaurant management which means long work hours and not the best pay. Limited training for those not already familiar with the restaurant business.

    Advice to Management

    More leadership and supervision required as many employees are not self-motivated and require micro-management to ensure that all work is not left for those who do care about the overall cleanliness and atmosphere of the restaurant.

  8. Not The Best Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Plantation, FL
    Former Employee - Hostess in Plantation, FL

    I worked at Original Pancake House part-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free Food If you know how to sweet handle the cooks
    ok first job for someone under 20
    Room for advancement to waitress ( THEY STILL HARDLY GET PAID )
    Free drinks on the job

    Cons

    Minimum wage
    No real hours
    Receive no tips
    waitresses are stupid
    Turnover is high

    Advice to Management

    I was a hostess here for 6 months and 6 moths too long ! I really needed the meager money at the time so I stayed . First off don't expect hours because as a hostess you work weekends and holiday that's it ! They are open from 7am to 4pm an they will given you 6 hours at the most . The staff are rude and the waitresses don't know when and when they don't want to be sat and they expect you to ignore management to satisfy their wishes . You get no tips . Treat your employees better . Give real hours or at least let them get tips .

  9. Great environment, great food and great guests

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Fort Lauderdale, FL
    Former Employee - Restaurant Manager in Fort Lauderdale, FL

    I worked at Original Pancake House full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    high quality food, great product, caring upper management. Guests are always pleasant and the building is always clean and in order.

    Cons

    your day starts really early and there are times when you will be working in the kitchen to save labor (thats also how you make your numbers if you are willing to get on the line)

  10. Helpful (1)

    OK for a waitressing job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Southfield, MI
    Former Employee - Server in Southfield, MI

    I worked at Original Pancake House part-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The weekend crowd is good, you can make good tips on weekends. Also that close at 5 every day, so no late nite shifts which is a plus.

    Cons

    Management. The GM is a total anal control freak whose ex-military background is the driving energy in the restaurant. No room for change at all, if you aren't doing everything as instructed by him (
    and I mean everything) you wont last long.

    Advice to Management

    Loosen up! We sell pancakes we aren't changing the world!

  11. the mangers as far as i can tell are very competent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Pembroke Pines, FL
    Current Employee - Waitress in Pembroke Pines, FL

    I have been working at Original Pancake House part-time (less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    very fast money, but depends on your ability to handle tables

    Cons

    when it is slow you not going to make money at all

    Advice to Management

    N/a

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