Original Pancake House

  www.originalpancakehouse.com
  www.originalpancakehouse.com

Original Pancake House Reviews

Updated October 17, 2014
Updated October 17, 2014
16 Reviews
3.1
16 Reviews
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Ron Highet
2 Ratings

Employee Reviews

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  1.  

    Great environment, great food and great guests

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Fort Lauderdale, FL
    Former Employee - Restaurant Manager in Fort Lauderdale, FL

    I worked at Original Pancake House full-time (more than an year)

    Pros

    high quality food, great product, caring upper management. Guests are always pleasant and the building is always clean and in order.

    Cons

    your day starts really early and there are times when you will be working in the kitchen to save labor (thats also how you make your numbers if you are willing to get on the line)

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    OK place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Dallas, TX
    Current Employee - Server in Dallas, TX

    I have been working at Original Pancake House part-time (less than an year)

    Pros

    Most OPH locations have a very loyal customer base which means lots of familiar faces. Employee discount on meals. You work for tips so you're pretty much in control of how much you make.

    Cons

    Work-Life balance not the best, but all servers are aware of this. Some opportunity for growth, but again, its restaurant management which means long work hours and not the best pay. Limited training for those not already familiar with the restaurant business.

    Advice to ManagementAdvice

    More leadership and supervision required as many employees are not self-motivated and require micro-management to ensure that all work is not left for those who do care about the overall cleanliness and atmosphere of the restaurant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not The Best Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Plantation, FL
    Former Employee - Hostess in Plantation, FL

    I worked at Original Pancake House part-time (less than an year)

    Pros

    Free Food If you know how to sweet handle the cooks
    ok first job for someone under 20
    Room for advancement to waitress ( THEY STILL HARDLY GET PAID )
    Free drinks on the job

    Cons

    Minimum wage
    No real hours
    Receive no tips
    waitresses are stupid
    Turnover is high

    Advice to ManagementAdvice

    I was a hostess here for 6 months and 6 moths too long ! I really needed the meager money at the time so I stayed . First off don't expect hours because as a hostess you work weekends and holiday that's it ! They are open from 7am to 4pm an they will given you 6 hours at the most . The staff are rude and the waitresses don't know when and when they don't want to be sat and they expect you to ignore management to satisfy their wishes . You get no tips . Treat your employees better . Give real hours or at least let them get tips .

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    OK for a waitressing job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Southfield, MI
    Former Employee - Server in Southfield, MI

    I worked at Original Pancake House part-time (more than an year)

    Pros

    The weekend crowd is good, you can make good tips on weekends. Also that close at 5 every day, so no late nite shifts which is a plus.

    Cons

    Management. The GM is a total anal control freak whose ex-military background is the driving energy in the restaurant. No room for change at all, if you aren't doing everything as instructed by him (
    and I mean everything) you wont last long.

    Advice to ManagementAdvice

    Loosen up! We sell pancakes we aren't changing the world!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    the mangers as far as i can tell are very competent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Pembroke Pines, FL
    Current Employee - Waitress in Pembroke Pines, FL

    I have been working at Original Pancake House part-time (less than an year)

    Pros

    very fast money, but depends on your ability to handle tables

    Cons

    when it is slow you not going to make money at all

    Advice to ManagementAdvice

    N/a

    Recommends
    No opinion of CEO
  7.  

    fgs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Grapevine, TX
    Former Employee - Hostess in Grapevine, TX

    I worked at Original Pancake House part-time (less than an year)

    Pros

    food people life friends guest

    Cons

    never any consequences for any one

    Advice to ManagementAdvice

    fire some people

  8.  

    working there is good, although management is terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook
    Former Employee - Cook

    I worked at Original Pancake House part-time (more than an year)

    Pros

    meeting a lot of people that were interesting

    Cons

    always busy, keeps you on your toes

    Advice to ManagementAdvice

    manager was terrible

  9.  

    Worst company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Aventura, FL
    Former Employee - Manager in Aventura, FL

    I worked at Original Pancake House full-time (less than an year)

    Pros

    Staff and guests were great. Busy restaurant so the day went by quickly.

    Cons

    Area manager was the worst I've ever worked for after 25 yrs in restaurant management. No people/leadership skills whatsoever.

    Advice to ManagementAdvice

    Find better leaders to develop and motivate your management team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    This experience is the worst management experience I have ever encountered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Aventura, FL
    Current Employee - Restaurant Manager in Aventura, FL

    I have been working at Original Pancake House full-time (more than an year)

    Pros

    The employees and the customers.

    Cons

    The Franchise Corporate and the Area Manager

    Doesn't Recommend
    Negative Outlook
  11.  

    Not to stellar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Plymouth, MN
    Current Employee - Manager in Plymouth, MN

    I have been working at Original Pancake House full-time (more than 5 years)

    Pros

    Very fast paced so you are never bored. Large customer base. Small list of employees. Everyone knows everyone.

    Cons

    Super busy all the time. No breaks, no matter how long your shift is. very hot for a standard kitchen environment.

    Advice to ManagementAdvice

    Get some AC. Hire more employees so you can cover for breaks.

    Doesn't Recommend
    Neutral Outlook

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