Orion Health Reviews

Updated July 30, 2015
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3.0
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Recommend to a friend
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Orion Health CEO Ian McCrae
Ian McCrae
65 Ratings

Pros
  • Some of the people that I worked with who truly wanted to make a difference (in 6 reviews)

  • Complete freedom to work from home whenever I need (in 4 reviews)

Cons
  • Promotion is not based on merit but based on cronyism with the owners in New Zealand who really decide on things (in 7 reviews)

  • Middle management can be somewhat out of touch with both workers and senior management at the same time (in 5 reviews)

More Pros and Cons

93 Employee Reviews

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  1. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Scottsdale, AZ
    Current Employee - CSS in Scottsdale, AZ

    I have been working at Orion Health full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Loving it so far. Great pay, great people, amazing benefits, and beer in the fridge! Best company that I've worked for in AZ.

    Cons

    YMMV. I do know a few people that would rate the company lower. Mostly due to higher ups not following through on promotions or raises, but for the most part everyone is happy to work here.


  2. Helpful (3)

    Rating Regarding US HR Only--They Rock. NZ HR: 0 stars

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Management
    Current Employee - Management

    I have been working at Orion Health full-time (More than a year)

    Pros

    US staff: Knowledgeable, discrete. Hard working, grossly understaffed, compassionate, professional, diligent. Will go the extra mile or ten for you. Supportive and caring. Understands the “H” in “HR” and that companies are only as successful as how they treat their personnel. Exemplifies the very best of HR components. I would extend this to US Payroll as well. The California staff will carry the bat for you when you’re right, and not indulge you when you are wrong. If you have a family issue, or need assistance in any way, US/CA HR will work with you and return calls/mail no matter how late. Would that I could have had the benefit at other US corporations during my career. This positive review does not encompass recruiters.

    Cons

    US HR ran a brilliant orientation class for new employees at onsite locations, invaluable for on-boarding. It was well loved by new hires, and allowed introduction to numerous other employees at locations different perhaps than one’s own, and which was an excellent enhancer of collaboration, something said to be valued here. Sadly, the New Zealanders threw a beamer and destroyed this benefit since it was so effective, replacing it with some “innovative” not-ready-for-primetime programme that brings all on-boarding down to the local manager level. Shame on them. Easy to see that this “better programme” (if the website ever works) is really a cost saving mechanism.

    Advice to Management

    Constant NZ cognitive dissonance with what the realities, cultural and legal, and of course HR, are of a multi-state country larger than their own miniscule backwater are highly apparent and palpable, yet NZ clings stubbornly to its myopic, monocular and remote interpretation of the rest of the nearer, much larger, and certainly much more complex world. NZ HR only visits when someone needs a stop at Duty Free or a top off on their Air NZ miles programme, and their remit barely allows them able to feign even marginal interest in what US employees share with them. US policies and procedures are vastly different than what might take place in a country of 4.5 million people with national health, yet they fail to see, or even to want to see, this verisimilitude. NZ HR must have some value, but what that might be is shrouded in mystery and housed in a chapel of condescension. Remove the blinders and see the differences. US HR is not "wrong" just because they are not in NZ; conversely, neither is NZ "right" because they are in home office.


  3. Helpful (1)

    Great career growth opportunities, but lack of direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Scottsdale, AZ
    Current Employee - Senior Software Engineer in Scottsdale, AZ

    I have been working at Orion Health full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome career opportunities in Engineering. Orion Health is a company that really cares about doing things in a new and exciting way. It's a great place to get exposure to loads of technologies. Its fast growth also means for high demand and makes it easy for ambitious people to ride the wave up.

    Cons

    Lack of general direction and uninspiring corporate leadership. Essential communications and support between international offices are often quite slack. A very technical domain with many decision makers lacking technical expertise.

    Advice to Management

    It's awesome that there are new and exciting technologies being introduced. Many don't feel like there is much trust in the organization and that there is a lot of finger pointing when things go wrong. I'd ask you to look into taking culture change very seriously.


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  5. Helpful (2)

    One of the best place to work for in healthcare IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Team Lead in Scottsdale, AZ
    Former Employee - Senior Team Lead in Scottsdale, AZ

    I worked at Orion Health

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - I think Orion is a very good place to work at. I can speak for Scottsdale location - management is friendly, flexible & thoughtful. They listen to you as long as you are reasonable. - R & D staff in Scottsdale office is phenomenally good. I was part of the R&D team and they are doing some of the cutting edge Research & Development work in Scottsdale office. - 100% Healthcare Insurance coverage. - Professional Career development opportunities are better because company is still growing. - free food from time to time - opportunity to work on new technologies and participate in technology forums and user groups.

    Cons

    - nothing out of ordinary. It is a growing company so they do have some growing pain.

    Advice to Management

    Keep up the good work.


  6. Helpful (1)

    Keep Rhapsody Product Line, Sell The Rest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Scottsdale, AZ
    Current Employee - Vice President in Scottsdale, AZ

    I have been working at Orion Health full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Rhapsody is a great product. The associated product team is great as well.

    Cons

    Lack of leadership, no direction, NZ team doesn't have a clue how to run a US company.

    Advice to Management

    Start with the CEO and most of the executive team. Replace them. A one star rating below is overstating the positive.


  7. Helpful (4)

    Honest Review from current long term employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Phoenix, AZ
    Current Employee - Senior Project Manager in Phoenix, AZ

    I have been working at Orion Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Intelligent and inspiring collegues Travel opportunities Promotion and role change options Shares of you get a CEO award Food, drinks, never ending supply of soda! Yes- even the negative reviews note- breakfast/food provided- Social hour drinks (ps: person who said Friday clearly does not work here, cos it is on Thursdays!) A friendly 'you can do it' New Zealand culture (not arrogance as one clearly upset review notes) Yes, someone mentioned putting reviews in Glassdoor- but seriously do you think people would bother if they didnt like the place!

    Cons

    Growing pains Feeling of division between NZ and other sites Global company with many offices and things get miss-represented across the miles

    Advice to Management

    Don't worry about reviews on Glassdoor, clearly the negative ones are passionate and misguided. The honest and straightforward people will see these negative reviews for what they are! And for those negative reviewers who say they still work here- I think you should do yourself and Orion and favor and leave!


  8. Helpful (1)

    Decent place - trying their best with what they have

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orion Health

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    FairDecent place - trying their best with what they have

    Cons

    No clearly defined processes and employee retention needs work


  9. Helpful (5)

    Expect to be Used and Ignored

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orion Health full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working with a great team of people, all of whom have to deal with the lies and manipulation from upper management. Great coffee.

    Cons

    Persistent and constant lies and backpedaling in regards to internal promotions and promises of a better personal pay structure. New culture of "Truth, Openness, and Trust" is nothing more than a process to get their employees to give more of themselves to the company while management continues to manipulate and devalue their people. Management acknowledges the limitations that are in place for the employees to perform their job, yet hold the employee accountable for the very things that cannot be done due to those limitations. Every “improvement” designed by the company has done nothing but cause massive problems for their employees to deliver solutions to their paying clients; yet they constantly wonder why their service ratings are the worst they have ever been. Many, many more issues. I regret working for this company.

    Advice to Management

    Simply quit and make room for people that will effect positive change. The product is of great value, you simply get in the way when delivering.


  10. Helpful (3)

    Dont walk - Run away !!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead Applications Support Specialist in Scottsdale, AZ
    Current Employee - Team Lead Applications Support Specialist in Scottsdale, AZ

    I have been working at Orion Health full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stocked refrigerator, decent parking, free drinks.

    Cons

    Very negative culture. Its a New Zealand run company & they do not understand nor care to learn about how to do business in the US. The positive posts here are fabrications by HR. Technically immature and management skills are non existent. The company made a 15 Million loss last quarter and the CFO bolted out the door. The rest of management within the US has a revolving door. Bonus fund is underfunded - so you really won't get whatever is promised when you join. Consider Orion only if you have nothing else on hand.

    Advice to Management

    Keep up the good job. The trajectory is predictable.


  11. Helpful (6)

    A company that cares

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Orion Health full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Orion Health is a dynamic organization with a bright future. Unfortunately there are always going to be disgruntled past employees that paint a different picture but coming from someone that currently works there, I can tell you with certainty that Orion Health is a great company to be a part of. Some of the amazing benefits include: 10 paid Holiday's per year, 20 days of vacation to start. relaxed open environment, fully stocked kitchen to keep employees energized, an HR team that focuses on employee engagement and a leadership team that is open to feedback to assist in the success of the company. Those are just a few of the amazing benefits.

    Cons

    Although being a younger company in the U.S. isn't necessarily a con, some of the negative reviews attest to the fact that there are still some growing pains going on. That is not a bad thing and I would argue a very good "Con" to have. Occasionally there will be missteps but the company stands behind the value of doing the right thing.

    Advice to Management

    Don't let the disgruntled past employee reviews steer you of course. Orion Health is a great company with a bright future.



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