Ormco Reviews

Updated March 31, 2015
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2.2
11 Reviews
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Vicente Reynal
3 Ratings

Employee Reviews

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  1. Exciting company - An industry leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager in Orange, CA
    Former Employee - Territory Manager in Orange, CA

    I worked at Ormco full-time (more than 3 years)

    Pros

    Good salary with fair bonuses - BUT if you managed a territory with less conventional minded doctors but rather more innovative (pro Damon System) then you could really increase earning potential.

    Cons

    Over promise on product launches AND some product failures. That's the risk when having innovative thinkers at your company and always being first to launch cutting edge technology and products to market.

    Advice to ManagementAdvice

    Leaders should eat last. Do not sacrifice your people for the betterment of the numbers and company. True leaders will sacrifice the numbers for their people.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Non R&D, Unrewarding Drudgery for R&D Engineers, Punctuated by Glimmers of Hope for Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R&D Engineer in Glendora, CA
    Former Employee - R&D Engineer in Glendora, CA

    I worked at Ormco full-time (more than 3 years)

    Pros

    Pay was pretty decent. There have been some hard working, dedicated employees over the years, which provide a nice micro climate of shelter from the surrounding chaos.

    Cons

    R&D Engineers are treated as the primary person responsible for all aspects of a product line, including research and development, project management, regulatory, V&V, documentation, operations, process development, etc. They are the go-to guy to solve all problems. Other departments never take responsibility. But the R&D engineers have no authority to get the support they need from other departments, or to push back on demands from other departments. The engineers get no support or protection from middle management, who are concerned about their own short term career goals and don't want to stick their own necks out. As a result of this situation, every department dumps all their garbage onto the R&D engineers, who get stuck doing all the tedious heavy lifting, cleaning up everyone else's mess, putting out fires, and becoming the default scapegoat for failures. Because of this structural flaw, R&D engineers have no capacity left to do the research and development work that they should be doing. The highly skilled, highly trained, highly intelligent thoroughbred race horses of the company are being misused and burnt out as plow horses.

    If this setup continues, there is no real chance of this company ever developing significant new innovative products going forward. Perhaps this is an intentional move by management, who recognize that orthodontic products are fast becoming commodities, and investment in new products doesn't have the power to generate additional revenue as it once did. Any future growth from new products is likely to occur through acquisition, rather than developed from within. So management is gradually and continuously shifting the R&D department into a utility role, recognizing that they are highly capable personnel, but there is no demand for R&D engineering.

    Counterproductive interdepartmental politics is a pervasive problem, with a few people in critical positions generating most of the heat to benefit their own careers at the expense of the company. This is enabled by too many levels of management, with a distant, removed upper management who just see the numbers and are not in touch with the day-to-day operations. This arrangement encourages middle management to manipulate the numbers to make themselves look good, while presenting a heavily spun picture which shifts the blame to others and gives the impression that they are being productive and creating value which they are not. For example, an R&D engineer will hold regular project planning meetings to coordinate the launch of a new product. Individuals from other departments will habitually choose not to participate in those planning meetings, but then at the upper management briefings, they will speak as if they are at the center coordinating everything, while secretly suggesting that the engineers are dropping the ball and not doing their job. I like to think that the skeletons in the closet will eventually catch up with the con artists, upper management will get wise, and a few people will lose their jobs with a house cleaning. But by the time this happens, most of the trouble makers will have survived long enough to make it into a comfortable retirement.

    Incoming engineers should expect to be stuck doing the lowest grunt work that no one else is willing to do, receive none of the credit for successes, and receive all the blame for failures. Hard work and successful execution is generally not rewarded. Out performing engineers are given the responsibility and work load of a senior engineer without the title or promotion.

    Advice to ManagementAdvice

    If you're serious about developing new products, you need to protect R&D engineers from inundation by the piles of garbage dumped on them daily from other departments, and give them the breathing space to do what they're trained for. If you're not serious about new product development, you need to be straight with interviewing engineers. Stop calling it "R&D", and plainly tell them that they're going to spend most of their time doing the heavy lifting for regulatory, customer service, operations, etc. Otherwise you're going to continue having a high rate of turn over, with all your valuable talent running out the door as soon as they understand the situation.

    Upper management need to be more involved in day-to-day operations, and come down hard on middle managers playing politics. The handful of people generating the friction need to feel the sting hard enough to convert this behavior from a net positive to a net negative career strategy. A slap on the wrist and a 10 minute talk with HR isn't sufficient to accomplish this.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Career killer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - R&D in Glendora, CA
    Current Employee - R&D in Glendora, CA

    I have been working at Ormco

    Pros

    Great industry and lots of potential. Close relationships with the customer. high margin business.

    Cons

    Danaher has raped this company to the bones with operations dominance and penny pinching. Little to no interest in long term R&D. Who you know is more valuable than what you know. If you worship Danaher, you will succeed. Otherwise you will be ignored.

    Advice to ManagementAdvice

    Resign. Give Danaher the middle finger and tell them to stop driving their DBS garbage down everyone's throat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Ormco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ormco full-time (more than 5 years)

    Pros

    Good people to work with.

    Cons

    Lack of communication in direction of the company and little development opportunities. Who you know versus what you know.

    Recommends
    Negative Outlook
  6. Inside Sales jobs are a rip off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Anaheim, CA
    Former Employee - Inside Sales Representative in Anaheim, CA

    I worked at Ormco (more than a year)

    Pros

    They offer a great product to orthodontia. I believe the best on the market for patients. Very innovative, high quality control, and lots of choices. Good training on technical issues.

    Cons

    Management has become focused on numbers and reports. Not depth of understanding what the dentists are telling the sales staff. I worked on an inside sales position servicing General Dentists. We were all misclassified as overtime exempt. With all the processes we covered besides sales, my hours were typically 60 hours a week. Benefits were good. Compensation terrible. Based salary is twice minimum wage with commissions only 1% of what is shipped. That violates the CA law for the inside sales exemption from overtime.

    Advice to ManagementAdvice

    Despite your Voice of the Customer surveys, you are not in touch with the dentists comments to sales people. They are in need of more training, better discounts, and better technical resources. Share more of your profits with the people who make you successful. Compared to other technical sales jobs, you pay 1/3 of the compensation.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. Low morale work environment due to management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in San Dimas, CA
    Former Employee - Coordinator in San Dimas, CA

    I worked at Ormco full-time (more than 10 years)

    Pros

    Pay is competitive for "full time employees".

    Cons

    Very low hire rate and current management is a joke.

    Advice to ManagementAdvice

    Listen to the employees more, they help drive the success of the every day business!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. gaining profit at a cost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Orange, CA
    Current Employee - Sales Representative in Orange, CA

    I have been working at Ormco full-time (more than 10 years)

    Pros

    Great product and customers. Old team was great.

    Cons

    Customers and employees are taken not serious only short term career and profit counts.

    Advice to ManagementAdvice

    Focus on great customers again and employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Disapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Ormco full-time

    Pros

    Bonuses were good when we use to get them. The family of coworkers was great before people were either let go or left for better opportunities.

    Cons

    Management is weak. They are only looking out for themselves and what puts them in the best position to advance. They are very short sighted and don't seem to care about the big picture.

    Advice to ManagementAdvice

    Start worrying about the long term impact of your decisions for the company's direction. You may think you will not have to worry about it because you will be off to another Danaher company in a few years but it may just come bact to haunt you. Karma.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Compliance/Taxes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Compliance/Tax in Orange, CA
    Former Contractor - Compliance/Tax in Orange, CA

    I worked at Ormco as a contractor (more than 3 years)

    Pros

    Excellent software tools and computing hardware.

    Cons

    Constantly pushing for longer work hours.

    Advice to ManagementAdvice

    Avoid employee burn-out and stop using "layoffs" as a means of motivation.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 2 people found this helpful

    Awful management who seem to gain joy from making others suffer while passing the buck on any of their shortcomings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Development Engineer
    Former Employee - Product Development Engineer

    I worked at Ormco

    Pros

    Range of projects that one is given, the chance to interface directly with customers and mostly good co-workers are all pluses.

    Cons

    No opportunities for advancement. Public humiliation at the hands of superiors when a mistake is made. Management is rife with conflicts of interest and cronyism that wouldn't be tolerated at any other place. Having to beg for time off, even if hours are going to expire due to the cap. Finally, zero communication or commitment to personal development from management. 90% turn over in the group every two years.

    Advice to ManagementAdvice

    The management seriously needs to communicate, value its employees, take some serious ethics courses and anger management classes. More necessary, management should just be bounced out of there and Ormco should start from scratch.

    Doesn't Recommend
    No opinion of CEO

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