Otis Elevator

  www.otisworldwide.com
  www.otisworldwide.com
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Otis Elevator Reviews

Updated September 17, 2014
Updated September 17, 2014
109 Reviews
3.0
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Otis Elevator President Pedro Baranda
Pedro Baranda
31 Ratings

Review Highlights

Pros
  • Tuition benefits, work life balance (in 3 reviews)

  • Job security, positive work environment, good mobility throughout UTC (in 4 reviews)


Cons
  • Work life balance does not exist (in 5 reviews)

  • Middle management is abusive with no accountability (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place depending on what manager you work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Electrical Engineer  in  Bloomfield, CT
    Former Employee - Senior Electrical Engineer in Bloomfield, CT

    I worked at Otis Elevator full-time for more than 5 years

    Pros

    Organization paid for schooling, overall a good workplace and friendly people.

    Cons

    A few managers have been in their positions for a long time and really have no management skills what so ever. Electrical engineering in Bloomfield has a terrible attrition rate and can be directly related to management.

    Advice to ManagementAdvice

    Look at the complaints about management. If your white collar workers are complaining about inappropriate behavior then there most likely is a problem present.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Staff Engineer  in  Bloomington, IN
    Current Employee - Staff Engineer in Bloomington, IN

    I have been working at Otis Elevator

    Pros

    Flexible hours and ability to work outside of the office

    Cons

    Little to no promotions and a stiff clan mentality. If you are not a part of the clan, you cannot succeed. In addition, you are expected to participate in dishonest and unethical behavior.

    Advice to ManagementAdvice

    z

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Plainview, NY
    Former Employee - Anonymous Employee in Plainview, NY

    I worked at Otis Elevator

    Pros

    Compensation and growth opportunity would reccomend to anyone looking to get into the elevator industry. Market leader on all fronts

    Cons

    Large disconect bewtwenn the company way, and what really happens in the day to day running of the business, but overall good place to be

    Advice to ManagementAdvice

    ensure better vertical communication, and keep all aboard on the same page in terms of goals for the business and direction

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Service Sales Representative  in  Dallas, TX
    Former Employee - Senior Service Sales Representative in Dallas, TX

    I worked at Otis Elevator

    Pros

    Professional organization. Pioneer in the industry that invests in the future. They also are committed to growing their own and building leaders.

    Cons

    Reps are penalized financially for cancellations of accounts, even if the cancellation was not caused by their negligence. Otis falls into the trap that most elevators do by lowering maintenance hours to continue to try and get high margins for their service. Ultimately the customer suffers from this.

    Advice to ManagementAdvice

    none.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Great place to begin career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mechanical Engineer  in  Farmington, CT
    Current Employee - Mechanical Engineer in Farmington, CT

    I have been working at Otis Elevator

    Pros

    The organization is filled with talented, knowledgeable senior engineers. Great place to learn and grow. Its a very stable company leading a mature industry that's not going anywhere.

    Cons

    Average compensation focused on inflation and severe cuts in benefits have left less of a reason to stay around at the company.

    Recommends
    No opinion of CEO
  7. 2 people found this helpful  

    miserable call center, 3rd world software, and even worse supervision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Otisline  in  Farmington, CT
    Current Employee - Otisline in Farmington, CT

    I have been working at Otis Elevator

    Pros

    education program, 401k, sick time, shutdowns during xmas week.

    Cons

    promotions go to relatives and friends outside of the comp

    Advice to ManagementAdvice

    clean house of lower management

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Department Manager  in  Bloomington, IN
    Current Employee - Department Manager in Bloomington, IN

    I have been working at Otis Elevator

    Pros

    Large global company, lots of extra benifits

    Cons

    poor management, poor communication, very poor merit increases for top performers

    Advice to ManagementAdvice

    You preacher transpanancy, however, you hide facts and figures.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    A bad dream involving a train wreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Office Coordinator  in  Portland, OR
    Former Employee - Office Coordinator in Portland, OR

    I worked at Otis Elevator

    Pros

    They have a great benefit package

    Cons

    The manager was great a paper work but horrible at leading so other ladies in the office did his job judging job performance and leading. He was a coward and they were power trippers.

    Advice to ManagementAdvice

    The branch manager should retire and play golf.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bloomington, IN
    Current Employee - Anonymous Employee in Bloomington, IN

    I have been working at Otis Elevator

    Pros

    Was a good company to work for. Ok benefits, paid for me to go back to school. Not bad salary for the area.

    Cons

    Giant corporation that's not afraid to downsize at the drop of a hat. Employees kept in the dark about long term plans.

    Advice to ManagementAdvice

    Try to be more open and communicate more. Try to foster more intra-company communication too. Spend Less time doing paperwork

    No opinion of CEO
  11.  

    A good job at a short-sighted company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Maintenance Supervisor  in  Buffalo, NY
    Former Employee - Maintenance Supervisor in Buffalo, NY

    I worked at Otis Elevator

    Pros

    Great pay for low-level supervisory work. Good benefits, to include employer-matched (6%) 401(k) contributions. Reliable work schedule means time to do other things. Generally recession-proof, at least on the maintenance side of the business.

    Cons

    The management cares for very little beyond making profit, thus low-level supervisors are hand-cuffed by inadequate resources. Often found myself stretching the truth with customers to keep them happy.

    Advice to ManagementAdvice

    Stop focusing on the all-consuming desire for a profitable bottom line and concentrate on providing the best service, like we tell our customers we do. Then customers will be happy and come back to us. You can justify charging premium prices when you're offering a premium service.

    Doesn't Recommend
    No opinion of CEO

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