Otis Elevator

  www.otisworldwide.com
  www.otisworldwide.com

Otis Elevator Reviews

Updated December 8, 2014
Updated December 8, 2014
123 Reviews
3.1
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Otis Elevator President Pedro Baranda
Pedro Baranda
36 Ratings

Review Highlights

Pros
  • Excellent Employee Scholar Program (in 5 reviews)

  • Tuition benefits, work life balance (in 3 reviews)


Cons
  • Work life balance does not exist (in 6 reviews)

  • Middle management is abusive with no accountability (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Otis Elevator full-time

    Pros

    The Company has great name recognition, but it is not held in the same regard as it used to be. Great employee scholarship program.

    Cons

    Account manager position is held responsible for everything that goes wrong and has no way to fix issues. If accounts cancel they take it out of your commission.

    Advice to ManagementAdvice

    Focus on providing what you say you will. You cannot charge extra for value that is not there.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Otis Elevator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Bloomington, IN
    Current Employee - Manager in Bloomington, IN

    I have been working at Otis Elevator full-time (more than 10 years)

    Pros

    Great Company to Work For. Participative Management Style. Part of United Technologies Corporation.

    Cons

    No Cons Available to Report

    Advice to ManagementAdvice

    No Advice Available to Report

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Sinking ship!! Call in the life boats!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at Otis Elevator full-time (more than 10 years)

    Pros

    Pays 100% for furthering your education
    Impressive and detailed training program
    Safety program is 2nd to none

    Cons

    No such thing as thinking for yourself. Get used to strictly following processes or find another job.
    Management has a quick trigger on firing tenured employees. "what have you done for me lately"
    Objective: make profits. Customer service, contractual obligations, and morals mean nothing.
    They paint a picture that they are competitive in compensation and bonuses, but there is no truth to that. There are several shades of gray on compensation that only benefit the bottom line.
    Upper management promotes a hostle environment.

    Advice to ManagementAdvice

    Times have changed. The days of 90% profit margins on maintenance customers are over. Who wants to work for a company who will layoff a performing employee to save a buck?
    Start doing preventative maintenance and stop cutting maintenance hours on contracts.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    If your young and dumb, work here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturing Floor Associate in Bloomfield, CT
    Former Employee - Manufacturing Floor Associate in Bloomfield, CT

    I worked at Otis Elevator as a contractor (less than an year)

    Pros

    Tuition benefits, work life balance. "Some" nice people to work with.

    Cons

    Lower management has you watching over your shoulder with one eye and your work with the other. Floor Associates are a number and that is all management cares about, the bottom line. Lots of excuses(lies) to keep raises low. A lot of age discrimination, especially to Americans by foreign bosses that think their butts don't stink because they have a college degree. Temps are treated even worse, the bottom of the barrel. There is a high turnover rate of very good employees, including Temps. It's sad that upper and middle management allow this to happen. Quality would greatly improve by keeping the good ones that take pride in what they do. Would also help to train those that need it and allow a reasonable learning curve. I have worked at other UTC companies prior to this one, and this by far has been my worst experience.

    Advice to ManagementAdvice

    Take your eyes off your savings and stock portfolio for a while and take a good look at the backbone of your people. Moral is low and the ship is sinking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Better than being unemployed but its not the same company it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Representative in Virginia Beach, VA
    Former Employee - Senior Account Representative in Virginia Beach, VA

    I worked at Otis Elevator full-time (more than 3 years)

    Pros

    They have a solid training program and don't throw sales reps out into the field before they are ready. They have great tools to help you organize your sales calls and great back office support to help you get your proposals out on the street.

    Cons

    Hit your numbers and/or get in good with the branch manager or you're out on the streets. Salary for sales reps is among the lowest in the industry and the commission structure puts you at war with your superintendant on major projects. The superintendant is usually around a lot longer than you are, so good luck winning those fights.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Good company, bad pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Farmington, CT
    Current Employee - Financial Analyst in Farmington, CT

    I have been working at Otis Elevator full-time (more than 5 years)

    Pros

    Job security, positive work environment, good mobility throughout UTC

    Cons

    Declining sales and poor pay compared/no bonus structure compared to other area companies

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    too bad Fontainebleu did not get built

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Elevator Constructor in Las Vegas, NV
    Current Employee - Elevator Constructor in Las Vegas, NV

    I have been working at Otis Elevator full-time (more than an year)

    Pros

    Great company, union pay is the highest paid blue collar job industry.

    Cons

    its all who you know

    Recommends
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    The Head's Not Connected to the Neck Bone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Otis Elevator

    Pros

    Great people on the local level; highly skilled and dedicated. The folks in Bloomington care about the Company and want it to succeed - or did, until they were shut out over and over and over again.

    Cons

    The biggest, messiest, most ridiculous restructuring anyone could ever imagine. Everyone is running toward the finish line for dear life, but they can't SEE a finish line - it keeps moving. There are no maps. There are no answers. Just RUN for dear life, RUN, all of you! Short-sighted decisions being made that will have a long-range impact on the Company, with shockingly little value placed on the skill or input of long-time, devoted, employees.

    Advice to ManagementAdvice

    It's too late. You wouldn't listen before - don't ask now. Just grab a mop and clean up as best you can. Good luck with that.

  10. 2 people found this helpful  

    Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Farmington, CT
    Former Employee - Analyst in Farmington, CT

    I worked at Otis Elevator full-time (more than 3 years)

    Pros

    You meet new people on average

    Cons

    Sense of Instability, time pressure, strict work culture, discriminating and unfair.

    Advice to ManagementAdvice

    Cater to fellow employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great place depending on what manager you work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Electrical Engineer in Bloomfield, CT
    Former Employee - Senior Electrical Engineer in Bloomfield, CT

    I worked at Otis Elevator full-time (more than 5 years)

    Pros

    Organization paid for schooling, overall a good workplace and friendly people.

    Cons

    A few managers have been in their positions for a long time and really have no management skills what so ever. Electrical engineering in Bloomfield has a terrible attrition rate and can be directly related to management.

    Advice to ManagementAdvice

    Look at the complaints about management. If your white collar workers are complaining about inappropriate behavior then there most likely is a problem present.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Otis Elevator? Share Your Experiences

Otis Elevator

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.