Outback Steakhouse

  www.outback.com
  www.outback.com
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Outback Steakhouse Reviews

Updated September 15, 2014
Updated September 15, 2014
444 Reviews
3.5
444 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Outback Steakhouse President Jeff Smith
Jeff Smith
156 Ratings

Review Highlights

Pros
  • It use to be night hours only and could work 4-6 and make good money (in 28 reviews)

  • OB has a very flexible schedule for a serving gig and the money is good (in 20 reviews)


Cons
  • Low starting salaries, long hours with no breaks (in 22 reviews)

  • Scheduling is crazy, really late nights, no weekday morning shifts (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun Positive teamwork!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse part-time

    Pros

    Lots of fun dont have any regrets!

    Cons

    Server job / management dealing with unpleasant customers

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Richmond, VA
    Former Employee - Server in Richmond, VA

    I worked at Outback Steakhouse part-time for less than a year

    Pros

    Good support team, good training, reasonable schedule and work load

    Cons

    Corporate structure was too rigid

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Very Good experience, has become more corporate minded over the years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager  in  Meridian, MS
    Former Employee - Assistant General Manager in Meridian, MS

    I worked at Outback Steakhouse full-time for more than 5 years

    Pros

    Ownership mentality, great bonus program, hands on.

    Cons

    No room to think outside the box

    Advice to ManagementAdvice

    Go back to the basics that got you to the top. Stop discounting and trying to play the same game as the applebees and chilis out there.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Outback will take care of you if you work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Baltimore, MD
    Current Employee - Manager in Baltimore, MD

    I have been working at Outback Steakhouse full-time for more than 3 years

    Pros

    Everyday is different, lots of room for career advancement if you want to move up, money for servers and bartenders was great. Salary for management is fair.
    They always take care of me, whether its professional or personal, everyone I have worked for has taken the time out to lend me a hand if I needed it.

    Cons

    Dealing with guests can really suck sometimes.
    Management hours can be really long.
    Corporate wants to keep making money by cutting corners and making nearly impossible goals for people working in the field.

    Advice to ManagementAdvice

    Corporate needs to realize that Outback was the best casual dining restaurant at one time because they didnt care about pinching pennies. Food cost may have been a little high and labor may have been a little gluttonous but thats why people kept coming back. When you lower standards of excellence to save money you lose quality patrons. There are ways to save money but lowering standards is not the best.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great part-time job!

    Current Employee - Server/Bartender  in  Dublin, CA
    Current Employee - Server/Bartender in Dublin, CA

    I have been working at Outback Steakhouse part-time

    Pros

    I've worked for Outback throughout college and they have always accommodated my crazy schedules. Management is very flexible, coworkers are great, and you can't beat the money. They are usually good about promoting from within and schedules are performance based.

    Cons

    Long shifts and late hours, but pretty standard for most restaurant jobs.

  7.  

    Good corporate restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Kitchen Manager  in  Grand Rapids, MI
    Former Employee - Assistant Kitchen Manager in Grand Rapids, MI

    I worked at Outback Steakhouse full-time for more than a year

    Pros

    Fun work environment and great positive co-workers.

    Cons

    Lot of micromanaging going on at the wrong times, for example during the dinner rush.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Kalamazoo, MI
    Current Employee - Server in Kalamazoo, MI

    I have been working at Outback Steakhouse part-time for more than 3 years

    Pros

    Easy way to make money, easy to advance in the company, fun experience.

    Cons

    If you can't handle working ten in the morning until nine at night on weekends without a break, be prepared. (Only on the weekends) Some managers allow you to eat on the clock, some don't. Also get some really good shoes. I can't count how many times I came home with blisters on my feet from working so long without sitting down. But this is with any server job.

    Advice to ManagementAdvice

    Allow people to always have a break if working over five hours.

    Recommends
    Approves of CEO
  9.  

    I love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server  in  Columbus, OH
    Current Employee - Food Server in Columbus, OH

    I have been working at Outback Steakhouse part-time for more than a year

    Pros

    Friendly Staff, the time goes by really fast, great customer service experience

    Cons

    Corporate structure can be annoying. Compensation is not always steady. sometimes have to deal with rude customers

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Could be better but could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess, Curbside Takeaway  in  Twin Falls, ID
    Current Employee - Hostess, Curbside Takeaway in Twin Falls, ID

    I have been working at Outback Steakhouse part-time for less than a year

    Pros

    You are given opportunity to move around on what position you want to work. The menu is always changing. It gives new items every so often and popular items are kept on the menu.

    Cons

    Everyone is trained differently so there isn't a correct way to do things. It ends up being a part time job for almost all employees.

    Advice to ManagementAdvice

    I would suggest having a set way on training new employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Pretty typical for a restaurant job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess, To-Go, Trainer
    Current Employee - Hostess, To-Go, Trainer

    I have been working at Outback Steakhouse part-time for more than 3 years

    Pros

    The money was usually pretty good, but there are a lot of employees and so you sometimes have to fight for shifts. In the three years that I worked there the other employees became like family to me, which made it worth staying even during the slow season. My schedule was very flexible for school, and once I cross trained to do more than one job I could pretty much work as much as I wanted. Once I was 18 they began offering me jobs in to go, serving, and after 6 months they offered me a managing position. If you're reliable and do your job then you WILL be rewarded.

    Cons

    Management is a mess. In the time that I was there one manager was transferred, two were fired, and one corporate employee was banned from visiting the store. Managers were known to cut hours, steal money from the company and openly fight in front of the employees. That being said, when a good manager did come in they were excellent and would do anything for you. They tended to be harder on the kitchen staff I think, we generally went through kitchen guys within weeks.

    Advice to ManagementAdvice

    The GMs and proprietors need work. Very few had leadership skills, and their ability to keep the office organized and have paperwork done was extremely poor. This was true of all 3 managers that I worked for.

    Recommends
    Neutral Outlook
    No opinion of CEO

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