Outback Steakhouse

www.outback.com
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Outback Steakhouse Reviews

Updated March 6, 2015
Updated March 6, 2015
580 Reviews
3.5
580 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Outback Steakhouse President Jeff Smith
Jeff Smith
203 Ratings

Review Highlights

Pros
  • It use to be night hours only and could work 4-6 and make good money (in 33 reviews)

  • Flexible schedule most of the time, decent pay for those willing to work hard (in 23 reviews)


Cons
  • Long hours, sometimes more work than you get paid for, customers can be challenging (in 25 reviews)

  • Can be rough shifts and late nights, but still a great starting job1 (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Frazer, PA
    Current Employee - Food Server in Frazer, PA

    I have been working at Outback Steakhouse full-time (less than a year)

    Pros

    Great discount, proprietor is great in Frazer, love the food.

    Cons

    New management has no clue what they're doing, they are uncommunicative and hard to get through to.

    Advice to ManagementAdvice

    Listen and use a calmer tone of voice when talking to employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The best and worst time of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Davenport, IA
    Former Employee - Server in Davenport, IA

    I worked at Outback Steakhouse

    Pros

    Met great people, personal growth, my first serving job ever and it was a great experience.

    Cons

    Lots of menu changes but its exciting to try and learn about new things

    Advice to ManagementAdvice

    More acknowledgement

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Trainer/Bartender in Mechanicsville, VA
    Former Employee - Server Trainer/Bartender in Mechanicsville, VA

    I worked at Outback Steakhouse

    Pros

    It really is a fun job. I thoroughly enjoyed talking to customers and the staff

    Cons

    Very hectic work, tons of customer complaints depending on who was cooking in the back.

    Advice to ManagementAdvice

    Don't fire and re-hire the same person 4 times.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Been working here for 2 months and so far so good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse

    Pros

    Really easy interview. If you have a good work ethic you will do fine.

    Cons

    Nothing I love working in the restaurant industry

    Advice to ManagementAdvice

    Keep doing your thing man

  6.  

    ObSh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse

    Pros

    Owner and management are good

    Cons

    Customers can be too demanding

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Overall, serving at Outback was a fast paced job that paid well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Kirkland, WA
    Former Employee - Food Server in Kirkland, WA

    I worked at Outback Steakhouse full-time (more than 3 years)

    Pros

    The tips were in the 20-25% range which is great for a franchise restaurant, they don't open until lunch so you will never have to get up early, and everyone who worked there had an outgoing personality. Many of us became friends and would hang out together outside work on a regular basis.

    Cons

    Working nights and weekends can put a damper on your social life, but that is when you will make the most money. The biggest drawback was the franchise's required "style" which covered everything from wearing flair to being on one knee when serving your table. They send out secret shoppers to critique how closely you follow the guidelines. The final drawback is that you won't get your schedule until the week before, which can be frustrating.

    Advice to ManagementAdvice

    If management could simply provide the weekly schedule 2 weeks in advice like they are supposed to, many headaches would be avoided.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Outback Steakhouse part-time (more than 5 years)

    Pros

    Gread food, awesome opportunity to make money, flexible schedule

    Cons

    Having to deal with unruly customers

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Outback Steakhouse

    Pros

    Great way to network and meet people

    Cons

    management plays favorites- of course depends on your location

  10.  

    Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Orlando, FL
    Current Employee - Bartender in Orlando, FL

    I have been working at Outback Steakhouse

    Pros

    Great co-workers;
    Great company values;
    Great food and discounts;
    good tips.

    Cons

    Long hours;
    hourly pay very low;

    Advice to ManagementAdvice

    Value more your employees, be flexible on schedules so people can have a better balance of work/life. offer more benefits to staff, they work VERY hard and they deserve something back.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Columbia, MD
    Current Employee - Server in Columbia, MD

    I have been working at Outback Steakhouse part-time (more than 5 years)

    Pros

    Coworkers are amazing
    Flexible schedules
    Money is ususlly pretty good
    Meal comps

    Cons

    Requests for time off were rarely considered even when put in months in advance
    Working holidays and weekends
    Petty drama between coworkers and/or management
    Poor management
    No room for advancement

    Advice to ManagementAdvice

    Value your employees, especially those who've been with you for many years. This is definitely not the same company that it used to be.. I used to love coming to work everyday before things went downhill. Now management is only focused on their bottom-lines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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