Outback Steakhouse Reviews

Updated March 27, 2015
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3.4
598 Reviews
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Approve of CEO
Outback Steakhouse President Jeff Smith
Jeff Smith
208 Ratings

Pros
  • It use to be night hours only and could work 4-6 and make good money (in 33 reviews)

  • Flexible schedule most of the time, decent pay for those willing to work hard (in 23 reviews)

Cons
  • Long hours, sometimes more work than you get paid for, customers can be challenging (in 25 reviews)

  • Can be rough shifts and late nights, but still a great starting job1 (in 10 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Serving customers and helping in the back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Antonio, TX
    Current Employee - Server in San Antonio, TX

    I have been working at Outback Steakhouse part-time (more than 3 years)

    Pros

    Fairly easy place to work out

    Cons

    Other servers can be lazy

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Depends on the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Temecula, CA
    Current Employee - Hostess in Temecula, CA

    I have been working at Outback Steakhouse

    Pros

    With good management, the workplace is friendly, and has great benefits, considering it's a minimum wage job. You get 50% off eating by yourself or with one other person, and generally 1/number of people in party% off at your location, and 25% off at any other location. Not a bad discount. I also never had any difficulty getting time off if I needed it.

    Cons

    Depending on the management, it can be rough, sometimes. I worked in Temecula, California and the management was really good, very understanding and helpful; but they did tend to treat their new hires a little worse than I would have. They gave new hires EXCLUSIVELY late-night clean-up shifts with no breaks, and since nobody ever quit, nobody moved up. There was no relief for the "new guy". I then worked at the La Mesa location, which gave their new people a little more rest by mixing in mostly late shifts with a few more manageable ones, but the management was falling apart. The owner cared more about boosting his own ego than the success of the company, and rewarded brown-nosers before he rewarded truly dedicated workers.

    Advice to ManagementAdvice

    Treat your employees well, from the newest to the eldest, but care to reward talent and hard work before who you like.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Great Staff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse

    Pros

    Loved working with the co-wrorkers

    Cons

    Not very good clientele there

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good, standard restaurant work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Athens, GA
    Former Employee - Hostess in Athens, GA

    I worked at Outback Steakhouse

    Pros

    Good people, fun atmosphere, and Outback is one of the best when it comes to service and training your employees that your restaurant is not "average"

    Cons

    Unpredictable closing hours, pay isn't great and hours are luck of the draw, people are quick to get attitudes when things don't go their way (but i guess that is everywhere)

    Advice to ManagementAdvice

    keep doing what you're doing, provide feedback directly when someone isn't performing well, and give praise where it's due to keep your employees happy

    Recommends
    Positive Outlook
    Approves of CEO
  6. Just "OK"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Hingham, MA
    Former Employee - Waitress in Hingham, MA

    I worked at Outback Steakhouse full-time (more than a year)

    Pros

    They were not open for lunches during the week so you didn't have to work that many lunch shifts.

    Cons

    The prices are really low therefore the bills are usually pretty low. You have to work harder and take a lot more tables to make a lot of money.

    Advice to ManagementAdvice

    Learn how to make cuts correctly.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. It's a good job for college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Dallas, TX
    Current Employee - Server in Dallas, TX

    I have been working at Outback Steakhouse

    Pros

    The price of the products makes it fairly easy to get higher tips. Like most restaurants you're selling your personality and the product to get a good tip.

    Cons

    Management is new so it's kind of rocky when it comes to what the rules are. Tip out is around 4% which is a lot. They don't have an SA or set maintenance so when there is one you tip them out outside of the set 3%. The company is always changing products which tends to make customers mad. The whole "gluten free" thing makes some customers feel more special than it should so they expect everything to be gluten free and get mad when it isn't.

    Advice to ManagementAdvice

    Need more higher-level training.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. The work experience depends greatly upon the management team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse full-time (more than 5 years)

    Pros

    Decent place to work. Can take on as much or as little responsibility as you want, meaning you can advance or just be an average hourly.

    Cons

    Upper management is not very honest with individuals. Lots of things are said and decided without your knowledge behind closed doors. They like to hire managers from outside the company more than rewarding their long time employees within the company.

    Advice to ManagementAdvice

    Promote from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. I've had a decent experience working with Outback. Not bad for a corporate chain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chicago, IL
    Current Employee - Server in Chicago, IL

    I have been working at Outback Steakhouse full-time (more than 3 years)

    Pros

    Fairly flexible schedule
    Opportunity to make a lot of money.
    Meet interesting people.

    Cons

    Weekends are gone.
    In order to make money you have to work weekend.
    Rude customers who don't know how to tip.

    Advice to ManagementAdvice

    Bring back gratuity on big parties.
    More Saturday Night Snacks.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. The best and worst time of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Davenport, IA
    Former Employee - Server in Davenport, IA

    I worked at Outback Steakhouse

    Pros

    Met great people, personal growth, my first serving job ever and it was a great experience.

    Cons

    Lots of menu changes but its exciting to try and learn about new things

    Advice to ManagementAdvice

    More acknowledgement

    Recommends
    Positive Outlook
    Approves of CEO
  11. Outback Steakhouse Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse

    Pros

    The staff is real likable

    Cons

    Corporate does not seem to really care about its servers and cooks

    Recommends
    Neutral Outlook
    No opinion of CEO

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