Outback Steakhouse Reviews

Updated July 31, 2015
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3.4
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Recommend to a friend
Approve of CEO
Outback Steakhouse President Jeff Smith
Jeff Smith
239 Ratings

Pros
  • Good money for the hours worked (in 33 reviews)

  • flexible schedule, ability to get customer service experence (in 23 reviews)

Cons
  • Long hours for not that great of pay (in 25 reviews)

  • Can be rough shifts and late nights, but still a great starting job1 (in 10 reviews)

More Pros and Cons

752 Employee Reviews

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  1. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Kansas City, MO
    Former Employee - Server in Kansas City, MO

    I worked at Outback Steakhouse part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good tips, especially if you work the weekends. We did tip out, but that just made the team work that much better

    Cons

    Changing schedule means that making plans could be pretty difficult. It would be best to have a schedule that stays the same for several months.

    Advice to Management

    Help the servers with the schedule, help to keep things the same so that they can make plans.


  2. Great place to work

    Former Employee - Server in Athens, GA
    Former Employee - Server in Athens, GA

    I worked at Outback Steakhouse (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, plus free food!

    Cons

    Management can be a little lacking

    Advice to Management

    Care more about your people.


  3. Waitress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Hickory, NC
    Former Employee - Waitress in Hickory, NC

    I worked at Outback Steakhouse

    Recommends
    Recommends

    Pros

    Great company to work for! Absolutely clean and willing to make the customers happy.

    Cons

    Long hours on nights and weekends


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  5. Bartender /server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The schedule is flexible and the company has a great set of service standards and effective training system. The discount is also reasonable.

    Cons

    The cons are the uncontrollables such as you can't predict when it will be busy or slow so income can fluctuate without notice.

    Advice to Management

    Take time to inforce policies of discipline when teammates aren't holding their outback promises to the company or guests. Other than that it's a great location to work at.


  6. Work out look

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Headwait in Huntsville, AL
    Former Employee - Server/Headwait in Huntsville, AL

    I worked at Outback Steakhouse

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The tips were great! We had a lot of fun and was treated like family. There wasn't a high turnover, people kept their jobs. You could always work. Have time off easy too. I was headwait and my drawer came up 100$ short and instead of firing me on the spot, they took the time to see what had happened on camera. Turns out when I was taking money someone pulled the bill from me without me noticing. In problems I was treated fairly here, they investigated.

    Cons

    No breaks, which is illegal actually. I noticed a lot of opiate use, but that's everywhere. Many of the employees (including myself) took pain medication quite a bit. My manager even traded smoke breaks for them from us. He was eventually fires for something. I know at this point it's common, it's an epidemic in the US and servers and bartenders seems to use as many pills as a strip club might. It could just be my area.

    Advice to Management

    Give the employees a few minutes. I worked my tail off on major holidays, ie mother father valentine days, that we opened at ten and got off at 11 no break.


  7. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Jacksonville, FL
    Current Employee - Server/Waiter in Jacksonville, FL

    I have been working at Outback Steakhouse part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The tips at outback are great depending on where you are located, the food is good and for an affordable price. It provides an excellent casual dining experience.

    Cons

    The portion sizes have changed so you will hear plenty of negative feedback from costomers. The employee discount is only eligible during your shift if you work a double, and you only get 25% at any other outback or bloomin brands company

    Advice to Management

    There should be a system in place that allows each person working a double to eat lunch at some point. I get that we are a food establishment so everyone comes to us for their lunch break but you should have people come in to break other people's shifts if they would like to eat on a busy day.


  8. Head Wait

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Outback Steakhouse (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free meal, better section, more money

    Cons

    longer hours, stay past midnight most nights.


  9. Great Place to Serve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Raleigh, NC
    Former Employee - Server in Raleigh, NC

    I worked at Outback Steakhouse part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, good management, great commitment to customer service better than other restaurants Ive worked, lots of sales contests and incentives for servers

    Cons

    Pretty standard serving job, busing tables is never fun, long hours on your feet, slow periods

    Advice to Management

    Advance your quality servers quickly through the system, otherwise you're more likely to lose them.


  10. I only stayed for the store itself

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Appleton, WI
    Former Employee - Server in Appleton, WI

    I worked at Outback Steakhouse

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked there for 3 years and had an amazing relationship with my managers. They notice hard work and you will see the benefits one way or another. If you put in the effort it's really good money for people around the age of 20. They have a lot of contests and events for employees and my coworkers were my favorite part of the job. Good discount on food and obviously it's delicious. Easy ways to move up, good recognition, super good pay, fun environment.

    Cons

    Some weekends you have to work doubles and it's good money but you may end up working 12 hours straight running around with no break. Managers play favorites and some coworkers were lazy and there was sometimes a lot of drama. Getting off of work was really hard most of the time.

    Advice to Management

    I didn't see much of an issue with management.


  11. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Partner in Rochester, NY
    Former Employee - Managing Partner in Rochester, NY

    I worked at Outback Steakhouse full-time (More than a year)

    Pros

    Commitment to food and service

    Cons

    Difficult to come in at management level; far easier to start at the bottom due to company culture



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