Outback Steakhouse

  www.outback.com
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Outback Steakhouse Reviews

Updated August 20, 2014
Updated August 20, 2014
429 Reviews

3.6
429 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Outback Steakhouse President Jeff Smith
Jeff Smith
149 Ratings

Review Highlights

Pros
  • It use to be night hours only and could work 4-6 and make good money (in 28 reviews)

  • OB has a very flexible schedule for a serving gig and the money is good (in 20 reviews)


Cons
  • Low starting salaries, long hours with no breaks (in 22 reviews)

  • Scheduling is crazy, really late nights, no weekday morning shifts (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice co workers and one of few restaurants closed on major holidays.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server  in  Boca Raton, FL
    Former Employee - Food Server in Boca Raton, FL

    Pros

    Off major holidays. Close at a reasonable time.

    Cons

    Bad system for how the servers get their tables.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Canton, OH
    Former Employee - Manager in Canton, OH

    Pros

    In-company discounts, nice co-workers, opportunity to move up

    Cons

    The company has tarnished its reputation. It is going down the path of every other chain. We used to make everything in-house. Now it is being ordered. The company said it will never do coupons, but now it is publicly traded and doing coupons, which brings in a very cheap group of people, who are very unpleasant to deal with and do not tip the servers well. Also, the company is no longer concerned about your quality of life, so be prepared to work every holiday and don't plan on doing much if you are a manager. The funny thing is- the home office and corporate people are off every holiday, evening and weekend! It's a shame what greed does to a company...

    Advice to ManagementAdvice

    Go back to treating the staff and management how you would like to be treated. Remember that we all have families too. Stop being so greedy!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front of House Manager  in  Gonzales, LA
    Former Employee - Front of House Manager in Gonzales, LA

    Pros

    Great people, fun place to work, amazing management!

    Cons

    inconsistent money and have to work late at night!

    Advice to ManagementAdvice

    Keep being awesome

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The product was amazing and sold itself, management went out of their way to help employees succeed, training was thorough and on point, you made as much as you put into it.

    Cons

    Typical server problems such as having to work most weekends, crappy tips some nights, nothing that any other server couldn't say,

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great job for a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head-Waiter  in  Trinity, FL
    Former Employee - Head-Waiter in Trinity, FL

    Pros

    Things are simple: you keep your tables happy and management is happy. Politics can be a bit much, but that's every restaurant.

    Cons

    Management is forced to follow corporate rules. They can be quite frustrating, such as you cannot have more than 3 tables at a time - ever. Makes it hard to make a real living with 3 tables. Management tends to overstaff because they are worried about complaints to corporate.

    Advice to ManagementAdvice

    Let stores have more independence in policies.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Not Bad, Not Fantastic Either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    Pros

    Discounts on Food
    Great Food
    Flexible Scheduling

    Cons

    Long hours on the weekends
    Late Nights
    Tip Sharing

    Advice to ManagementAdvice

    Promote from within, instead of hiring brand new servers that haven't served before, promote a good host or hostess

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Over Staffed with lazy servers and a management team that simply does not care what you think!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Rochester Hills, MI
    Former Employee - Server in Rochester Hills, MI

    Pros

    Store is convenient to Home.

    Cons

    Lack of Teamwork
    Lack of Leadership
    Location run by a group of servers that are mean and arrogant to new employees
    Management staff stealing products for personnel use.
    Cooks eating on the line.
    Management eating on the line.

    Advice to ManagementAdvice

    Pay attention to the surveys that you receive. This info can be vital in giving you information about your particular location.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good place to work part-time if you're in high school/college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Vestal, NY
    Former Employee - Hostess in Vestal, NY

    Pros

    Easy job, short hours, easy to come back to if you leave for a while

    Cons

    Not enough hours if you need to make more money, dealing with servers and fellow hostesses can become tiresome

    Advice to ManagementAdvice

    Be a little more picky when hiring people

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    I wouldn't recommend it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's better than working for less at Chili's.

    Cons

    Moving up in management is a joke.
    Also, the type of people this restaurant caters to is no longer acceptable. This restaurant is not "hip", or "modern" by all means. Words that would describe this place are more like: run-down, classic, aged, tired. In a few years, this restaurant will only exist due old people who have been coming here for years already.

    Advice to ManagementAdvice

    You need a big change, i.e. cultural renovation.

  11.  

    It was a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Germantown, MD
    Former Employee - Server in Germantown, MD

    Pros

    The individuals that are in the workforce are energetic and excited to see all customers and co-workers

    Cons

    The largest issue comes from the after hours that have to be taken to separate tips and clean.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO

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