Overland Solutions Reviews

Former Employee – worked at Overland Solutions full-time for more than a year

Pros – You get alot of independence, and the ability to make your own hours.

Cons – Traning is intense, alot of info to retain.

Yes, I would recommend this company to a friend

Former Employee – worked at Overland Solutions full-time

Pros – This is a good place to learn premium auditing as a career and then move on once you have gained the necessary knowledge to work in the field. Best move would be to work for a carrier where salaries, benefits, etc are generally better.

Cons – Overland is a bit of a microcosm of our economy in that they are laying off employees, cutting costs to the bone including wages, endlessly reorganizing, and doing severe damage to their culture in the process. The employees as a result do not feel valued.

Advice to Senior Management – Treat your employees with respect and treat them fairly.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Overland Solutions full-time

Pros – Its the people that make working at OSI even the slightest bit enjoyable. Great training program and regional management support. Great place to learn about premium audit and get an introduction to the auditing and insurance industry. If the top portion of the organization were chopped the company might have a chance if OSI starts paying their auditors and providing incentives to stay.

Cons – The pay is embarrassing to say the least and all of the tenured employees are jumping ship in droves. Auditors are micromanaged because of the direction and control of upper management. It is more and more obvious that upper management does not care about anything but profit. Auditors are reaching burn-out with no end in sight.

Advice to Senior Management – Your auditors should be treated equally as important as your customers. As experienced and loyal auditors continue to leave the company so will your customers. Start finding ways to incentivize and retain your talent or you will no longer have a company. Communicate!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Overland Solutions part-time for more than 8 years

Pros – Good training with some training pay and basic benefits. Freedom to create your own schedule. Ability to work from home.

Cons – Low pay with annual raises in the pennies per hour. No bonuses. Mileage reimbursement well below IRS limits. Too much time spent working on stuff you don't get paid for. Too little work to make a decent living.

Advice to Senior Management – Treat employees how you would like to be treated.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Overland Solutions full-time for more than 7 years

Pros – Good training for future jobs in the insurance industry.

Cons – Expectations are unsustainable. Too much work is loaded on to field representatives, who eventually leave the company due to high stress and a poor compensation package.

Advice to Senior Management – Treat employees the way you would like to treated. Respect them and pay them fairly. Hire managers who know how to manage. Managers are Peter Principled by length of employment. They may have the knowledge, but do not know how to manage people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Overland Solutions full-time for more than a year

Pros – Flexible schedule, Good Training and Support

Cons – Many billing restrictions due to client pressure on OLSI (many audits are limited to an hour even though much more than that went into scheduling, driving and performing actual audit). Route can be a large radius as a new hire.

Advice to Senior Management – Need to revamp compensation structure and not cave to the pressures of the client in an effort to retain their business.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Overland Solutions full-time for more than 3 years

Pros – Nothing, nothing, nothing, nothing, nothing.... Did I mention nothing?

Cons – The most non caring company on earth, and the turnover speaks for it self... Employees are treated like garbage, Good auditors are leaving in droves.

Most auditors are very unhappy, and no one really cares, they keep replacing good auditors by new ones that will leave within a year. It is just a matter of time before they start getting less business, and go under. Work is already down 40% in two years, and getting worse.

Advice to Senior Management – What management? They are hired hitmen to scare away good employees...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Overland Solutions

Pros – If you want to work as an auditor in insurance, they have a comprehensive training program.

Cons – Pay is by pure commission, only when AFTER your audit report passes the extremely stringent review process. The quality standards gradually rise while your pay stays the same, eroding your earning power.

Advice to Senior Management – Pay based on actual time spent on the job and not by billable hours, and don't pinch pennies when it comes to billing hours. Most auditors work >45 hours per week bill about 100-120 hours a month!

Yes, I would recommend this company to a friend

Current Employee – been working at Overland Solutions

Pros – You can work your own schedule. Work is easy to conduct

Cons – Pay is poor, they do not pay mileage which is a minus considering 4.00 a gallon gas. You pay for your own gas and upkeep on your vehicle. Supervisors frequently assign you work that is outside of your area and then refuse to cancel assignment or give to someone who is closer to the area. There are some who review reports that are seriously bias and despite following all of the guidelines make up new rules as they go along and when confronted cannot give a reasonable explanation. Frequently the supervisor for the area does not return phone call messages and is never available to answer questions. There is no oversight over local supervision and no oversight of those who edit the daily reports. Pay is frequently delayed or not issued until you contact them despite claiming that it will be issued on certain dates.

Advice to Senior Management – Talk to the field representatives to see how communication is received from supervisors and audit personnel. Your field reps are the ones who promote your business in a positive light, however if they are not given proper support they will leave and you have wasted money and time training.

No, I would not recommend this company to a friend

Current Employee – been working at Overland Solutions

Pros – Great Pay,
Flexible,
Great Management,
Friendly Staff

Cons – Pay is per billed hr (commission sorta)
Very little vacation.

Advice to Senior Management – None

Yes, I would recommend this company to a friend