Overland Solutions Reviews

Pros

If you want to work as an auditor in insurance, they have a comprehensive training program.

Cons

Pay is by pure commission, only when AFTER your audit report passes the extremely stringent review process. The quality standards gradually rise while your pay stays the same, eroding your earning power.

Advice to Senior Management

Pay based on actual time spent on the job and not by billable hours, and don't pinch pennies when it comes to billing hours. Most auditors work >45 hours per week bill about 100-120 hours a month!

Pros

Remote work
No direct day to day supervision
Benefits acceptable
Good initial training
Most managers are encouraging
Co-workers are very helpful

Cons

Pay is low, and pay for performance for field auditors make it hard to make decent earnings.
Management is not informative of overall company performance in relation to the marketplace.
Follow up training is lacking.

Advice to Senior Management

Put field auditors on a salary + bonus, eliminate the pay by billable hour system
Keep employees informed of how the company results are effecting staffing and management decisions.

Pros

My position allowed me to work from home. There was some flexibility. I did not have to go into an office an deal with those kind of issues.

Cons

The company indicated that they wanted quality but still focused on quantity. In Insurance especially WC quality should be stressed over quantity. It was hard to find a balance.

Advice to Senior Management

Management needs to be more transparent on what they actually want. In the area of WC cannot speed through a review however if that is what the company wants more - quantity then indicate such. Management needs more experience in what the reviewers in the state of CA are actually doing in regards to WC audits to ensure that they are test audit proof. In this instance time has to trump quantity.

Pros

As an insurance premium auditor, flexible hours were great. Pay was based on billable hours so could earn as much as you could work. Traing is tops in the industry

Cons

Pay based on billable hours could limit salary if there was no work in your territory

Advice to Senior Management

Provide more opportunites for employees to grow into management positions. Too many talented people have left because there were no opportunites for career growth.

Pros

Great Pay,
Flexible,
Great Management,
Friendly Staff

Cons

Pay is per billed hr (commission sorta)
Very little vacation.

Advice to Senior Management

None

Pros

Freedom of schedule, good technical support and training

Cons

The work can sometimes be scarce and it is difficult to schedule some appointments.

Advice to Senior Management

The local management was great but they are stretched to thin.

Pros

Opportunites to work from home and make decent money
Training is excellent for those first starting in the field
Training is paid
Benefits are decent

Cons

Must be well organized
Does not fit well for people with young children
The amount of support varies greatly from location to location... some are great and others not so much
The software used is outdated

Advice to Senior Management

Require more consistency from all locations

Pros

Flexible job. You can work from home and make your own schedule. Pretty good wage. Some room for advancement. Overall okay.

Cons

Commission based job meaning it is based on billable hours. Some paychecks can me really small. Lot of driving around town and out of town.

Advice to Senior Management

Treat the employees more fair. Don't treat them like they are your kids. Pay them what they are worth and how they do audits versus how long you have been employed.

Pros

The regional and upper management appear to promote a good working environment. Benefits are available but limited to only highly productive workers; the remainders have no benefits.

Cons

Unlike many companies during this stressful time, auditing management is unable to promote an honest working environment; using verbal abuse and threats to scare workers.

Advice to Senior Management

Look to the poor performance of a branch as the result of poor branch management. Change management to improve employee moral and production