Overwaitea Reviews

Pros

Co-workers are friendly and helpful
Range of technologies are used
Company benefits are fair
Usually lots of opportunities to interact with the business side of the company on projects. Good if you are interested in business as well as technology, but bad if you don’t like dealing with non technical people.

Cons

Once you are on a team or have a specific skill set it is very difficult to change jobs, so your exposure to new technologies become limited very fast, and your job can get really boring.
Being overworked is very common.
No compensation for off hour pager support.
Some trust issues between workers and upper management.

Advice to Senior Management

Let people move around more, give them opportunities to develop new skills.
Address issues and concerns of workers as opportunities to make improvements, rather than chastising people for having a bad attitude.

Pros

Its a great place to work when your in high school, to gain personal skills you can use in your future careers. Builds self confidence in social skills, independence, and sucking up bad attitudes to be friendly with customers.

Cons

Your expected to work very hard a minimum wage. Workman's compensation only supports us workers after we are injured, and the union is the same. Management ignores the rigorous physical demand that wears out there staff, even when one is hurt they don't fix the cause of the problem they expect you to keep going. Management is very fake to your face and doesn't take time to acknowledge staff, there attitude is the employee is is guilty to proven innocent. The Union representative for this store clearly doesn't give a crap about helping employees in need of help, yet we're forced to pay them to be there by signing a contract or else you cant work there. This store used to be good till be received new management, her job is clearly more then she can handle, sales are down, prices are up. most staff is warn out and tired. Management hires new people then takes away there hours to give themselves a personal bonus. Every few years the store changes its employee contract , so payment, benefits, placement, schedule and positions are not secure, the store defiantly offers dramatic lower wages then a decade ago.

Advice to Senior Management

Take time to learn from complaints of customers and employees. Take them into consideration and change! stop trying to defend yourself using talk to make yourselves feel better. Also get to know your employees from a personal stand point, don't just walk by and say the repetitive "Hi how are you" and keep walking, clearly you don't care.