P.C. Richard & Son

  www.pcrichard.com
  www.pcrichard.com

P.C. Richard & Son Reviews

Updated November 17, 2014
Updated November 17, 2014
46 Reviews
2.6
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gary Richard
30 Ratings

Employee Reviews

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  1.  

    Good Experiance

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.C. Richard & Son

    Pros

    Training was in depth. Managers helped close deals.

    Cons

    Commissions started to get lower. Killer hours. They would work you in the middle of a blizzard with no customers because we were commission based and they didn't pay if we didn't sell.

    Advice to ManagementAdvice

    work-life balance. less hours

  2.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at P.C. Richard & Son part-time (more than 3 years)

    Pros

    Good culture
    fun work
    learned alot
    great place to work
    family culture

    Cons

    long hours
    demanding job
    stressful
    long hours
    minimal pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    No life/great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at P.C. Richard & Son full-time (more than 5 years)

    Pros

    Salary
    Benefits
    Close to home
    Great discounts
    Supportive upper management

    Cons

    Lack of a social life working here

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    PC Richard is a demanding, high energy, company where you are paid modestly for your production.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY

    I have been working at P.C. Richard & Son full-time (more than 8 years)

    Pros

    There is a lot of freedom to perform your job and create sales. Their benefit package is good and they will match up to 3% in your 401K. Product training is available every year. They cover expenses for the outside sales reps and everyone is relativily nice.

    Cons

    The executive management team is hard to break into. Most workers are disgruntled and morale is low because they are overworked and under paid. You have to have a great sense of humor and be very self motivated. Trying to get a raise is like going to the dentist. They could afford to be more generous but believe it would not result in more productivity. It is a catch 22.

    Advice to ManagementAdvice

    This is a tough and difficult commodity type business. I believe annual reviews should always include pay raises when an employee is performing at high levels. Not sure any advice would help change the culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Good luck if you dare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock in Bayside, NY
    Current Employee - Stock in Bayside, NY

    I have been working at P.C. Richard & Son full-time (more than 5 years)

    Pros

    Fellow co-workers and customers. Tips and paid time off.

    Cons

    Management and horrible work culture. Constant petty intimidation and bullying of management on hourly and sales team. Almost no break time when hourly. Overworked and under-noted. Cheap company.

    Advice to ManagementAdvice

    Hire competent managers and promote employees who achieve above and beyond. Not just friends of the General Manager. Give a damn about what it is your doing and the work culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great job an amazing mangers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Person in Eatontown, NJ
    Former Employee - Sales Person in Eatontown, NJ

    I worked at P.C. Richard & Son full-time (less than an year)

    Pros

    Amazing staff an benfits

    Cons

    Meeting curtain quotas could be hard at times an some employees were a lil overwhelming

    Advice to ManagementAdvice

    Keep doing what your doing it's a wonderful company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Aggressive Sales Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Brooklyn, NY
    Former Employee - Sales Associate in Brooklyn, NY

    I worked at P.C. Richard & Son full-time (more than 5 years)

    Pros

    Back office sales support is very reliable which makes doing business much more efficiently. Steady flow of customers, and most customers are very loyal, often return and refer family and friends.

    Cons

    Co-workers very untrustworthy. There is a lack of teamwork and very poor assistance from sales managers.

    Advice to ManagementAdvice

    Spend more time and dedication to mentoring new staff. Establish a team environment.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Stay away.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.C. Richard & Son

    Pros

    Decent hourly rate, good tips, enjoyed working with the other stock guys in my store.

    Cons

    Strenuous at times, cynical managers and sales people, degrading, rude, inconsiderate.

    One of the worst jobs I have ever had. The company treats you like a dog. They expect you to work regardless if you're sick or have something serious going on. I had to resign from my stock position after 2 years being with the company. I had pulled my back and could not perform my job duties any longer. As I informed the DM and she gave me the okay to sign release forms, my manager wasn't moved by it at all. He rolled his eyes and looked at me saying you haven't been here in weeks. He didn't ask me if I was okay nor did he wish me any luck in my future endeavors. I spent over 2 years with the company and that's the goodbye I get? I simply don't understand what I ever did to any of these people to not even get a little respect for the hard work I've put in for this place. When my grandfather passed back in march I had to miss work unexpectedly. My general manager was annoyed that I couldn't work and didn't care at all about my grandfathers passing or how I felt. My first day back after the funeral and wake he starts cracking jokes at me and treating me rude and disrespectfully. Not once did he show any compassion and ask me if I was okay, nor did he even say sorry for my loss. I can go on and on about how terrible my experience with this company was. I truly suggest you stay far far away from this company. Although the money may be good, it's not worth the strenuous work we go through and the only recognition you will get is a pat on the pack. I would give my all to this place, trying to finish the huge truck we received or trying to finish up work that wasn't finished. 9 out of 10 times a manager would make a cynical comment or would laugh at you when if you showed any sign of fatigue. They truly have no compassion or appreciation for their workers. I will never step foot in PC Richards again and I strongly suggest you don't either.

    Advice to ManagementAdvice

    Have some respect for your employees. Treat them like human beings and encourage an optimistic, encouraging environment.

  10.  

    Anybody can work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Nassau, NY
    Former Employee - Store Manager in Nassau, NY

    I worked at P.C. Richard & Son full-time (more than 10 years)

    Pros

    Sorry, but not many pros.

    Cons

    Long hours and weekends, commision formula always refigured against the salesperson.
    the you pay what we pay sales are rubbish. Only real cash is to Richard family and relatives.
    Lots of pressure to sell add ons and service contracts. Most people that work there can't do anything else.
    So they stay.

    Advice to ManagementAdvice

    Actually care about your people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    I loved my job, the customers, the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Counselor in New York, NY
    Former Employee - Sales Counselor in New York, NY

    I worked at P.C. Richard & Son full-time (more than 8 years)

    Pros

    Benefits not bad, learned a lot about appliances and electronics.

    Cons

    Very political, had to be part of inner circle to advance. Work most holidays, weekends, no summer life (work six days).

    Advice to ManagementAdvice

    Once the draw was increased, it was more difficult to receive commission (unless you were a shark in the night, and ran over your co-workers or had unspeakable advantage)

    Recommends
    Positive Outlook
    No opinion of CEO

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