P.C. Richard & Son Reviews

Updated July 21, 2015
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
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Gary Richard
39 Ratings

Pros
  • Benefits not bad, learned a lot about appliances and electronics (in 5 reviews)

  • Opportunity to learn about and possibly earn money selling many brands and types of electronics and appliances (in 5 reviews)

Cons
  • Long hours, abusive management, is one place I will start (in 5 reviews)

  • The store closes on thanksgiving, only so that we can have dinner early, sleep and come in at 3AM on black Friday (in 3 reviews)

More Pros and Cons

64 Employee Reviews

Sort: Popular Rating Date
  1. A great opportunity to learn about the technology that powers and supports the retail industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farmingdale, NY
    Former Employee - Anonymous Employee in Farmingdale, NY

    I worked at P.C. Richard & Son full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Small team environment which means you have great opportunities to cross train in areas you wouldn't have access to in larger organizations. Opportunity to work with extremely smart people who are dedicated to their role, responsibilities and the company in general.

    Cons

    Because teams are so small there are significant barriers when trying to implement anything. Also any expertise you bring to the table will be dismissed or tuned out, however if ANY outside entity states or suggests the exact same thing management will take it seriously.

    Advice to Management

    Management should support innovation and employees continuous learning. Give people room to grow and a clear career path instead of micromanaging them and becoming bottlenecks to process.


  2. Helpful (2)

    High Expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.C. Richard & Son full-time

    No opinion of CEO
    No opinion of CEO

    Pros

    The company presents a wonderful atmosphere in meetings with corporate and the CEO. They also try to take care of their customers and provide many tools and supporting staff to do so. They have been flexible at times when employees have needed special accommodations. There is potential for success and making good money, but only if you are willing to work very hard for it.

    Cons

    The wonder atmosphere is almost completely absent at the store level and that usually starts with district and store management. Taking care of the customer often comes at the expense of the employees and their paychecks. While it is understood that employees in retail need to be present during major holidays, the other corporate departments that support the stores often have that time off and are unavailable when needed most. At least a 3rd of the year is blacked out from taking vacations including June and July when families and their children are able to actually spend more time together. There is little room for negotiation on this matter as well. Many employees are underpaid and under appreciated (in relation to their responsibilities) which shows why at times there is a high turn over rate, especially among hourly employees.

    Advice to Management

    Recognize better those employees that have put in a hard days work on a consistent basis and for hourly employees reflect that in their pay. Find a way to better bring the positive message and atmosphere that echos around corporate to the showroom level, and ease off on constantly beating up those that bring in the company's profits about their lack of numbers.


  3. Sales representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.C. Richard & Son

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family owned, friendly staff & management.

    Cons

    Long hours, almost no holidays off

    Advice to Management

    Listen to employee concerns


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. road technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Farmingdale, NY
    Former Employee - Customer Service in Farmingdale, NY

    I worked at P.C. Richard & Son

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company for technician on the road.

    Cons

    none that I can think of.

    Advice to Management

    best place to start a career in cust service


  6. Helpful (1)

    sales conosultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Consultant in Union, NJ
    Former Employee - Appliance Sales Consultant in Union, NJ

    I worked at P.C. Richard & Son (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great source of income if you have the hunger and desire to succeed

    Cons

    No I repeat absolutely no work life balance. Family must be of zero importance if you choose to work here

    Advice to Management

    Allow your employees time with family as I believe the happier they are the clients will be. You are a company powered by the history of of family allow your employees to have time with theirs


  7. Demanding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.C. Richard & Son part-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay was great and you determined essentially how much you earned for the month.

    Cons

    Hours are ungodly and it leaves very little room for personal life, family and friends or to search for new opportunites.


  8. Ace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ACE in Watchung, NJ
    Current Employee - ACE in Watchung, NJ

    I have been working at P.C. Richard & Son part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Outstanding managers and co workers also good amount of hours given weekly. Everyone is friendly and helpful great environment to work. Carteret meetings are helpful and fun!

    Cons

    The pay starting at $8.38 and hour plus 2% monthly commission. Getting paid ever 2 weeks at the rate makes it hard to have any left over money.

    Advice to Management

    RAISE HOURLY WAGE TO $10!


  9. Family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.C. Richard & Son full-time

    Pros

    Great pay ok medical nothing else

    Cons

    No work family balance at all


  10. Sales counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Counselor in Succasunna, NJ
    Current Employee - Sales Counselor in Succasunna, NJ

    I have been working at P.C. Richard & Son full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexibility fun exciting camaraderie new products meet people get in loop not get in loop of things intrigues make own income hone skills selling training

    Cons

    Long hours during holidays crappy bosses irate customers co workers stealing your sales and customers mgt only concern for company not long term benefits for employees working for company for long time short sighted goals etc

    Advice to Management

    Create long term benefits for employees that work longest in company


  11. working conditions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.C. Richard & Son

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They give anyone a fair chance to succeed and provide training to get you there.

    Cons

    scheduling is less than ideal and changes often throughout the year

    Advice to Management

    You get more flies with honey than with vinegar.



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